Compare IBM Application Performance Management vs. New Relic APM

IBM Application Performance Management is ranked 28th in Application Performance Management (APM) with 1 review while New Relic APM is ranked 4th in Application Performance Management (APM) with 16 reviews. IBM Application Performance Management is rated 7.0, while New Relic APM is rated 8.6. The top reviewer of IBM Application Performance Management writes "Provides valuable breakdown of information, but the agent negatively impacts server performance". On the other hand, the top reviewer of New Relic APM writes "We have been able to proactively identify failures before they happen". IBM Application Performance Management is most compared with IBM Tivoli Composite Application Manager, AppDynamics and Dynatrace, whereas New Relic APM is most compared with Datadog, Dynatrace and Splunk.
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Most Helpful Review
Use IBM Application Performance Management? Share your opinion.
Find out what your peers are saying about Dynatrace, AppDynamics, BMC and others in Application Performance Management (APM). Updated: October 2019.
377,828 professionals have used our research since 2012.
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
The most valuable feature is the breakdown that it provides, such as a description of the fields for a particular transaction.

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The most valuable feature of New Relic APM is the dashboard, New Relic Insights. I configured my own dashboard to monitor certain parameters.As soon as it monitors all our systems and is integrated with PagerDuty, the operations team just needs to wait for alerts on their cellphones to fix things.They have baseline level alerting.We detect issues using dashboards that we built on New Relic.Every time there is a crisis, high traffic, or if we see a problem with a server, we go to New Relic and monitor it to determine the cause.The deep insights, which will give you the metrics (not a high level), so we can build out at the database level where the bottleneck is. This has been pretty helpful.New Relic has helped us in terms of the optimizing our print and loading times.It is a software solution as a service, so I don't have to manage it on-premise.

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Cons
Technical support can be slow and needs improvement.

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I would like to see the company implement the AI auto-baseline feature which Dynatrace has.I would like if it could have predictive analysis. Today, we only have the option to configure thresholds.I would like an infrastructure network that provides real-time views, showing the issues.Compared to their competitors, they are missing some features at the moment.The APIs could be better. I would also like more APIs and features to integrate with streaming solutions, like Kinesis or Kafka.I would like to be able to invest less time in IT and ad hocs. We should be concentrating on other issues.I would like to have storage monitoring. E.g., being able to monitor SANS, specifically protocols, like NFS and CIFS metrics.The integration and configuration of this product in our AWS environment needs improvement on the filtering part. I would like it to go more granular on accounts.

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Pricing and Cost Advice
Information Not Available
Pricing is better with New Relic APM than Dynatrace.The new licensing model is great, as we pay for what we use (in computational units). However, the pricing is expensive compared to other tools.The detection piece of it brings us a big return on investment.The pricing could be better. We did not purchase the full version. Maybe if we applied all the other features of the full version of New Relic, we could get all the features that we feel are missing.Purchasing through the AWS Marketplace was easy. The product is easy to deploy and manage, which is why our company purchased through the AWS Marketplace.The pricing model is a little confusing for beginners. They find it a little expensive, and if you are using it already, then that is not good.The pricing is okay comparatively their competitors. The only concern was whether it should be purchased on demand or bring your own license, and which way passes some savings onto the end customers.We deploy everything on AWS. Purchasing the product on AWS Marketplace made it easier for us.

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Ranking
Views
852
Comparisons
703
Reviews
1
Average Words per Review
338
Avg. Rating
7.0
Views
16,114
Comparisons
11,830
Reviews
16
Average Words per Review
415
Avg. Rating
8.5
Top Comparisons
Compared 24% of the time.
Compared 22% of the time.
Compared 13% of the time.
Also Known As
IBM APMNew Relic Mobile
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IBM
New Relic
Overview
The IBM Application Performance Management portfolio provides visibility, control and automation of your mission-critical applications. It helps pinpoint the root cause of application's issue more quickly and resolve the problem. The integrated capabilities cover the five key areas: discovery, end-use experience, transaction tracking, enterprise diagnostics and analytics. It also easily monitors applications to ensure optimal performance to extend your hybrid management environment capabilities, to measure the customer experience from multiple locations and to further eliminate blind spots in your application environment.

New Relic is a software analytics and application performance management solution that gives users in-depth data visibility and analytics. By going right to the source, the code, New Relic enables users to develop quicker software, build improved products,and consistently impress their customers. Data tells a story and New Relic interprets what it is telling you.

Offer
Learn more about IBM Application Performance Management
Learn more about New Relic APM
Sample Customers
Mibtree, EatDrinkDeals.com, IT Performance Advisor Dow Jones, Microsoft, Nike, Groupon, NBC, Sony, Fox, Adobe, Best Buy, Walmart, and WebMD, Cirque du Soleil, FlightNetwork.com, France Télévisions SA, Hachette Book Group, Hy-Vee, Inc., Isolation Network, Inc., Lighthouse eDiscovery, Major League Soccer, NYC-DOT, New Zealand Media and Entertainment, Office Depot International in Europe, Royal Opera House, Adobe Systems Incorporated, American Eagle Outfitters, Inc., Citrix, Despegar.com, Eastern Bank Corporation, Fox Sports, Globosat, Hogg Robinson plc, iHeartMedia, Jive, Kent State University, Multiplus, NBCUniversal, Ocado, REI, Sensis, VenueNext, Yellow Pages Limited and Zenefits
Top Industries
No Data Available
REVIEWERS
Financial Services Firm20%
Media Company13%
Software R&D Company11%
Retailer7%
VISITORS READING REVIEWS
Software R&D Company24%
Financial Services Firm11%
Media Company7%
Comms Service Provider7%
Company Size
No Data Available
REVIEWERS
Small Business37%
Midsize Enterprise30%
Large Enterprise34%
VISITORS READING REVIEWS
Small Business17%
Midsize Enterprise13%
Large Enterprise70%
Find out what your peers are saying about Dynatrace, AppDynamics, BMC and others in Application Performance Management (APM). Updated: October 2019.
377,828 professionals have used our research since 2012.
We monitor all Application Performance Management (APM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
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