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Top Review
Find out what your peers are saying about IBM Application Performance Management vs. New Relic Browser and other solutions. Updated: September 2021.
542,823 professionals have used our research since 2012.
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
"The transaction tracking feature from IBM is the most important feature for us. It is something that provides a terrific value for us and our clients. It has a lot of data sources and agents that are collectors. It is also stable.""IBM Application Performance Management helped us increased our response time by 80% and cost 60% less.""Because we have partnerships with other partners, I can share a bit about what I've noticed with IBM APM compared to other vendor solutions. Specifically, with IBM, the visibility into detailed process information is more tangible. On the OS level, APM displays all processes (or the top 10 processes) that are consuming CPU or resident memory. This is the most important thing that is not always available with other vendors.""It's easy to use."

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"The solution is quite stable.""The most valuable features are infrastructure monitoring and application performance monitoring (APM)."

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Cons
"Its web user interface is a little bit old in comparison to other solutions, such as New Relic, and it should be improved. Its scalability and technical support should also be improved. Currently, it is scalable, but only in a vertical way. They provide good technical support, but the initial steps for a new case can be improved to fasten the resolution process.""It's still missing some platforms. For example, if you look to applications itself, it is missing the interface.""With APM, we noticed that the agent can cause a lot of issues for the application, making the agent very unreliable. Many issues are happening, and we've had to discuss it with support to try and get a fix. It affects application availability, and sometimes actions fail because of the agent, degrading the performance of the application.""The demo that was provided to us is not working very well. At times, there are errors."

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"The solution does not provide input on how the page performs in a big group. It just says that the page performance is bad, but it does not say what can be done to improve it. If they could provide some insight or guidance on how to make improvements, that would be a big help.""It would help customers if there were an on-premises version available."

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Pricing and Cost Advice
"IBM APM is one of the cheaper products on the market, while everything necessary to get started is included in the license.""The licensing fees can be paid every six months or on a yearly basis."

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"The solution is quite expensive. It costs around $5,000 a month. There aren't any additional costs above that.""This is an expensive product."

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Questions from the Community
Top Answer: The demo that was provided to us is not working very well. At times, there are errors. The trial version should be in good working order.
Top Answer: I am a consultant, and we provide products and technical services to other companies. IBM provided us with this solution for a demo. I am using this trial version to learn and explore the functions… more »
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Ranking
Views
1,364
Comparisons
1,037
Reviews
4
Average Words per Review
480
Rating
6.8
Views
1,735
Comparisons
1,597
Reviews
2
Average Words per Review
340
Rating
7.0
Comparisons
Also Known As
IBM APM
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Overview
The IBM Application Performance Management portfolio provides visibility, control and automation of your mission-critical applications. It helps pinpoint the root cause of application's issue more quickly and resolve the problem. The integrated capabilities cover the five key areas: discovery, end-use experience, transaction tracking, enterprise diagnostics and analytics. It also easily monitors applications to ensure optimal performance to extend your hybrid management environment capabilities, to measure the customer experience from multiple locations and to further eliminate blind spots in your application environment.
New Relic Browser provides deep visibility and actionable insights into real users' experiences on your website. With standard page load timing (sometimes referred to as real user monitoring or RUM), New Relic measures the overall time to load the entire webpage. However, New Relic Browser goes beyond RUM to also help you monitor the performance of individual sessions, AJAX requests, and JavaScript errors extending the monitoring throughout the entire life cycle of the page.
Offer
Learn more about IBM Application Performance Management
Learn more about New Relic Browser
Sample Customers
Mibtree, EatDrinkDeals.com, IT Performance Advisor
Fairfax Media, Despergar.com, MercadoLibre, Veracode, Costa Coffee, Kiva, Alkami, Mondia Media, Bringmeister.de, Simplesurance, Confused.com, ReachLocal, Lending Club, Boozt.com, Trainline
Top Industries
VISITORS READING REVIEWS
Computer Software Company35%
Comms Service Provider16%
Financial Services Firm7%
Government7%
VISITORS READING REVIEWS
Computer Software Company29%
Comms Service Provider17%
Media Company6%
Government6%
Company Size
REVIEWERS
Small Business71%
Midsize Enterprise14%
Large Enterprise14%
REVIEWERS
Small Business20%
Midsize Enterprise30%
Large Enterprise50%
Find out what your peers are saying about IBM Application Performance Management vs. New Relic Browser and other solutions. Updated: September 2021.
542,823 professionals have used our research since 2012.

IBM Application Performance Management is ranked 32nd in Application Performance Management (APM) with 4 reviews while New Relic Browser is ranked 36th in Application Performance Management (APM) with 2 reviews. IBM Application Performance Management is rated 6.8, while New Relic Browser is rated 7.0. The top reviewer of IBM Application Performance Management writes "Agent can be unreliable, but is able to display detailed process information at the OS level". On the other hand, the top reviewer of New Relic Browser writes "Stable and scalable but does not provide input regarding page performance". IBM Application Performance Management is most compared with IBM Tivoli Composite Application Manager, Dynatrace, AppDynamics, Splunk and Compuware Strobe, whereas New Relic Browser is most compared with Elastic APM, New Relic APM, Datadog, Akamai mPulse and SolarWinds AppOptics. See our IBM Application Performance Management vs. New Relic Browser report.

See our list of best Application Performance Management (APM) vendors.

We monitor all Application Performance Management (APM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.