We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
"The transaction tracking feature from IBM is the most important feature for us. It is something that provides a terrific value for us and our clients. It has a lot of data sources and agents that are collectors. It is also stable."
"IBM Application Performance Management helped us increased our response time by 80% and cost 60% less."
"Because we have partnerships with other partners, I can share a bit about what I've noticed with IBM APM compared to other vendor solutions. Specifically, with IBM, the visibility into detailed process information is more tangible. On the OS level, APM displays all processes (or the top 10 processes) that are consuming CPU or resident memory. This is the most important thing that is not always available with other vendors."
"It's easy to use."
"The solution is quite stable."
"The most valuable features are infrastructure monitoring and application performance monitoring (APM)."
"Its web user interface is a little bit old in comparison to other solutions, such as New Relic, and it should be improved. Its scalability and technical support should also be improved. Currently, it is scalable, but only in a vertical way. They provide good technical support, but the initial steps for a new case can be improved to fasten the resolution process."
"It's still missing some platforms. For example, if you look to applications itself, it is missing the interface."
"With APM, we noticed that the agent can cause a lot of issues for the application, making the agent very unreliable. Many issues are happening, and we've had to discuss it with support to try and get a fix. It affects application availability, and sometimes actions fail because of the agent, degrading the performance of the application."
"The demo that was provided to us is not working very well. At times, there are errors."
"The solution does not provide input on how the page performs in a big group. It just says that the page performance is bad, but it does not say what can be done to improve it. If they could provide some insight or guidance on how to make improvements, that would be a big help."
"It would help customers if there were an on-premises version available."
"IBM APM is one of the cheaper products on the market, while everything necessary to get started is included in the license."
"The licensing fees can be paid every six months or on a yearly basis."
"The solution is quite expensive. It costs around $5,000 a month. There aren't any additional costs above that."
"This is an expensive product."
Earn 20 points
IBM Application Performance Management is ranked 32nd in Application Performance Management (APM) with 4 reviews while New Relic Browser is ranked 36th in Application Performance Management (APM) with 2 reviews. IBM Application Performance Management is rated 6.8, while New Relic Browser is rated 7.0. The top reviewer of IBM Application Performance Management writes "Agent can be unreliable, but is able to display detailed process information at the OS level". On the other hand, the top reviewer of New Relic Browser writes "Stable and scalable but does not provide input regarding page performance". IBM Application Performance Management is most compared with IBM Tivoli Composite Application Manager, Dynatrace, AppDynamics, Splunk and Compuware Strobe, whereas New Relic Browser is most compared with Elastic APM, New Relic APM, Datadog, Akamai mPulse and SolarWinds AppOptics. See our IBM Application Performance Management vs. New Relic Browser report.
See our list of best Application Performance Management (APM) vendors.
We monitor all Application Performance Management (APM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.