IBM Application Performance Management vs Oracle Real User Experience Insight comparison

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We performed a comparison between IBM Application Performance Management and Oracle Real User Experience Insight based on real PeerSpot user reviews.

Find out what your peers are saying about Datadog, Dynatrace, New Relic and others in Application Performance Monitoring (APM) and Observability.
To learn more, read our detailed Application Performance Monitoring (APM) and Observability Report (Updated: March 2024).
765,234 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The most valuable feature is the breakdown that it provides, such as a description of the fields for a particular transaction.""The initial setup was straightforward and took minimal effort.""It's easy to use.""Because we have partnerships with other partners, I can share a bit about what I've noticed with IBM APM compared to other vendor solutions. Specifically, with IBM, the visibility into detailed process information is more tangible. On the OS level, APM displays all processes (or the top 10 processes) that are consuming CPU or resident memory. This is the most important thing that is not always available with other vendors.""I would rate the scalability an eight out of ten.""The transaction tracking feature from IBM is the most important feature for us. It is something that provides a terrific value for us and our clients. It has a lot of data sources and agents that are collectors. It is also stable.""IBM Application Performance Management helped us increased our response time by 80% and cost 60% less."

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"The most valuable feature is the ability to Drill down to webpage actions.""The customers requires redundancy work to achieve a 99.999% uptime. To accomplish this, we installed this solution into storage. This setup ensures that if one node goes down, the system remains operational through another node. So that's the core aspect of the setup. Additionally, the schedule and the rental database run on servers, and behind these servers, we have storage. This storage operates as a single storage cluster, although there might be another storage option that costs around $30.""ORUEI lets you create a dashboard that shows you insight into the user experience.""The availability of the solution is its most valuable aspect. I can also Google anything I want and upload it on the cloud. I can do that using the mobile app. It is very helpful."

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Cons
"They should focus on potentially enhancing the dashboard to make it more contemporary and adding some customization options. Furthermore, there might be room for improvement in the pricing policy.""With APM, we noticed that the agent can cause a lot of issues for the application, making the agent very unreliable. Many issues are happening, and we've had to discuss it with support to try and get a fix. It affects application availability, and sometimes actions fail because of the agent, degrading the performance of the application.""Its web user interface is a little bit old in comparison to other solutions, such as New Relic, and it should be improved. Its scalability and technical support should also be improved. Currently, it is scalable, but only in a vertical way. They provide good technical support, but the initial steps for a new case can be improved to fasten the resolution process.""It's still missing some platforms. For example, if you look to applications itself, it is missing the interface.""The stability is not great and should be better.""The demo that was provided to us is not working very well. At times, there are errors.""Technical support can be slow and needs improvement."

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"There are instances of imitation, like with processors. As customers, we aim to develop this area, particularly focusing on the networking facility and connectivity. The challenge lies in the connection between the DC and MDR, which is quite distant. The link between them needs to be reliable. When direct fiber isn't available, they resort to using dark fiber, which can lead to some limitations. This situation presents another layer of complexity, requiring approximately 11 feet of additional infrastructure. This is essential for ensuring that applications have minimal latency. In the event of any issues, an account is set up for cache memory to ensure that the system remains operational and can recover data from the cache as needed. Additionally, I have a secondary aspect to consider.""Currently, it monitors web applications well, but ORUEI doesn't monitor mobile applications yet. It would be nice if they also added the ability to monitor mobile apps.""The application resource usage has increased due to using RUEI.""It would be nice if the solution could be integrated with Outlook. If I'm signing any quotation, any proposal, or any of my communications, I should be able to update that Oracle application as well."

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Pricing and Cost Advice
  • "IBM APM is one of the cheaper products on the market, while everything necessary to get started is included in the license."
  • "The licensing fees can be paid every six months or on a yearly basis."
  • "As I previously indicated, I initiated the IBM and uncovered all its elements. Consequently, I'm not inclined towards a licensing approach."
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    Questions from the Community
    Top Answer:They should focus on potentially enhancing the dashboard to make it more contemporary and adding some customization options. Furthermore, there might be room for improvement in the pricing policy. The… more »
    Top Answer:I monitor business applications for more than four end users.
    Top Answer:The customers requires redundancy work to achieve a 99.999% uptime. To accomplish this, we installed this solution into storage. This setup ensures that if one node goes down, the system remains… more »
    Top Answer:There are instances of imitation, like with processors. As customers, we aim to develop this area, particularly focusing on the networking facility and connectivity. The challenge lies in the… more »
    Ranking
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    Average Words per Review
    298
    Rating
    6.0
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    Average Words per Review
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    10.0
    Comparisons
    Also Known As
    IBM APM
    Oracle Real User Experience Insight, Oracle RUEI
    Learn More
    Overview
    The IBM Application Performance Management portfolio provides visibility, control and automation of your mission-critical applications. It helps pinpoint the root cause of application's issue more quickly and resolve the problem. The integrated capabilities cover the five key areas: discovery, end-use experience, transaction tracking, enterprise diagnostics and analytics. It also easily monitors applications to ensure optimal performance to extend your hybrid management environment capabilities, to measure the customer experience from multiple locations and to further eliminate blind spots in your application environment.

    Oracle Real User Experience Insight, Oracle's on-premises management platform, providing a single pane of glass for management of Oracle environments, whether in customer data centers or in Oracle Cloud that integrates performance analysis and usage analysis into a single offering, enabling business and IT stakeholders to develop a shared understanding into their application users' experience. Oracle Real User Experience Insight's non-intrusive monitoring capability is built using state-of-the-art Network Protocol Analysis (NPA) technology, which does not require any modification, changes, or instrumentation of the application. Its passive monitoring approach allows enterprises to deploy in production, without requiring costly test/QA environment validations.

    Sample Customers
    Mibtree, EatDrinkDeals.com, IT Performance Advisor
    Hover Automotive India, Chhattisgarh Infotech and Biotech Promotion Society, Daelim Industrial, MakeMyTrip, Acorn Paper Products Company, KEC International, Ministero del Lavoro e delle Politiche Sociali, The Qatar Olympic Committee
    Top Industries
    VISITORS READING REVIEWS
    Computer Software Company19%
    Financial Services Firm18%
    Government12%
    Media Company6%
    VISITORS READING REVIEWS
    Financial Services Firm22%
    Computer Software Company13%
    Government11%
    Manufacturing Company9%
    Company Size
    REVIEWERS
    Small Business67%
    Midsize Enterprise11%
    Large Enterprise22%
    VISITORS READING REVIEWS
    Small Business19%
    Midsize Enterprise12%
    Large Enterprise69%
    VISITORS READING REVIEWS
    Small Business28%
    Midsize Enterprise4%
    Large Enterprise68%
    Buyer's Guide
    Application Performance Monitoring (APM) and Observability
    March 2024
    Find out what your peers are saying about Datadog, Dynatrace, New Relic and others in Application Performance Monitoring (APM) and Observability. Updated: March 2024.
    765,234 professionals have used our research since 2012.

    IBM Application Performance Management is ranked 52nd in Application Performance Monitoring (APM) and Observability with 7 reviews while Oracle Real User Experience Insight is ranked 30th in Application Performance Monitoring (APM) and Observability with 5 reviews. IBM Application Performance Management is rated 6.4, while Oracle Real User Experience Insight is rated 8.4. The top reviewer of IBM Application Performance Management writes "A multi-functional solution but has poor stability and performance-related issues". On the other hand, the top reviewer of Oracle Real User Experience Insight writes "UX monitoring is helpful but it can't monitor mobile applications". IBM Application Performance Management is most compared with Instana Dynamic APM, Dynatrace, BMC Compuware Strobe, IBM Tivoli Composite Application Manager and AppDynamics, whereas Oracle Real User Experience Insight is most compared with Dynatrace and AWS X-Ray.

    See our list of best Application Performance Monitoring (APM) and Observability vendors.

    We monitor all Application Performance Monitoring (APM) and Observability reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.