Md. Iqbal KarimTechnical Account Manager at Trustaira
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
"The most valuable feature is the breakdown that it provides, such as a description of the fields for a particular transaction."
"The transaction tracking feature from IBM is the most important feature for us. It is something that provides a terrific value for us and our clients. It has a lot of data sources and agents that are collectors. It is also stable."
"IBM Application Performance Management helped us increased our response time by 80% and cost 60% less."
"Because we have partnerships with other partners, I can share a bit about what I've noticed with IBM APM compared to other vendor solutions. Specifically, with IBM, the visibility into detailed process information is more tangible. On the OS level, APM displays all processes (or the top 10 processes) that are consuming CPU or resident memory. This is the most important thing that is not always available with other vendors."
"The initial setup is really straightforward. It's one of the easiest installations."
"The completeness of the solution is what we like the most."
"The most valuable aspect of the solution is the dashboard. It's very intuitive."
"It's the completeness of the solution that we like the most."
"The flexibility of the solution is quite good."
"This is a straightforward solution, easy to configure."
"The logs on the solution are excellent."
"Splunk can extract all kinds of data. There's no limitation on what kind of structured and unstructured data one needs to extract — it can access any kind of data, including machine-generated data."
"Technical support can be slow and needs improvement."
"Its web user interface is a little bit old in comparison to other solutions, such as New Relic, and it should be improved. Its scalability and technical support should also be improved. Currently, it is scalable, but only in a vertical way. They provide good technical support, but the initial steps for a new case can be improved to fasten the resolution process."
"It's still missing some platforms. For example, if you look to applications itself, it is missing the interface."
"With APM, we noticed that the agent can cause a lot of issues for the application, making the agent very unreliable. Many issues are happening, and we've had to discuss it with support to try and get a fix. It affects application availability, and sometimes actions fail because of the agent, degrading the performance of the application."
"They should make data onboarding easier."
"It's difficult to set up initially, and their billing model is also a bit complicated."
"There are a lot of competitive products that are doing better than what Splunk is doing on the analytics side."
"Our two main complaints are about the difficulty of the initial setup and the licensing model."
"The solution has a high learning curve for users. It's a little complicated when you're trying to figure out all the features and what they do."
"This is a costly solution."
"It could be more user friendly, in terms of the end-user experience."
"I'd say I am happy with the technical support, not elated. They provide great support, but sometimes they don't have the answers that I need."
"IBM APM is one of the cheaper products on the market, while everything necessary to get started is included in the license."
"Splunk is really expensive."
"I think that most of the monitoring solutions are expensive."
"I think that most of the log analytics solutions are expensive and I'm not sure if it's worth it."
"Our customers often complain that the price of Splunk is too high."
"Licensing is a yearly, one-time cost."
"The price is comparable."
"The pricing model is expensive and a nightmare based on the amount of data."
"The solution is a little expensive."
Splunk software has been around since 2006 and the company has since grown to become an industry leader. Splunk's vision is to make machine data accessible, usable and valuable to everybody. The company offers a wide range of products to turn machine data into valuable information by monitoring and analyzing all activities. This is known as Operational Intelligence and is the unique value proposition of Splunk.
Splunk is well-known for its Log Management capabilities and also for its Security Information and Event Management (SIEM) solutions.
IBM Application Performance Management is ranked 29th in Application Performance Management (APM) with 4 reviews while Splunk is ranked 1st in Security Information and Event Management (SIEM) with 30 reviews. IBM Application Performance Management is rated 7.0, while Splunk is rated 8.0. The top reviewer of IBM Application Performance Management writes "Agent can be unreliable, but is able to display detailed process information at the OS level". On the other hand, the top reviewer of Splunk writes "Good support with an intuitive dashboard but the cost is too high". IBM Application Performance Management is most compared with IBM Tivoli Composite Application Manager, Dynatrace, AppDynamics, New Relic Browser and Compuware Strobe, whereas Splunk is most compared with Dynatrace, Datadog, IBM QRadar, Graylog and Zabbix.
See our list of .
We monitor all Application Performance Management (APM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.