We performed a comparison between IBM Blueworks Live and Lucidchart based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, Camunda, Software AG and others in Business Process Design."It has a built-in capability to capture process owners and managers against processes along with other process governance roles."
"You can use if from your mobile device or you can be on the desktop. It doesn't matter. You are always connected. It is cloud-based, so you don't have to install anything."
"The ease of documenting and digitizing the processes was valuable to us."
"For me the most valuable feature is that it's one depository for our bank. So it's not like everybody has their critical processes on SharePoint or on their desktops. Everything is centrally located. It's very intuitive, easy to use. The support that I get from IBM is always great."
"We are you using the product as a process mapping tool and as part of a larger process improvement project. We use it with IBM BPM and IBM ODM. We get an automated workflow solution for our customers, an improved workflow automation."
"I like the two-tiered approach, that is, discover and then drill down to the main steps. You can right click and attach risk, policies, and much more. It is a user-friendly solution."
"Collaboration is most valuable. You can collaborate online with many people. People can comment, and you can comment back. It is just like a social network, and that, for me, is very good."
"For me, what I find to be the most valuable is its simplicity and the association with Microsoft Office."
"Lucidchart is a 10 out of 10 when it comes to documenting things such as processes, systems, and new teams. It's just so user-friendly. The fact that even if you've never used Lucidchart, if you take a template and adapt it, you'll inevitably find something to fit your needs, but it's also perfect for building from scratch. It's the ease of use, clarity, and the different functionalities that make it incredibly useful."
"For documenting processes and systems, I would rate the solution a nine out of 10. I'm not aware of any other software that is as usable as this, because of the templates. They make documenting these things really easy."
"I like the panel on the left of the screen that has all of the shapes that are available to use in the charts. It's easy to use because you can just drag and drop."
"Lucidchart's ability to create a visualization that people prefer to look at, over reading written documents, has definitely saved me a lot of time. Moreover, it has helped to make my code bug-free because I no longer have broken endpoints."
"The swimlanes feature is one that I use a lot. I have used swimlane diagrams to create business process flows and I think that it does the job pretty well."
"The flow chart is most valuable. It is a very user-friendly and simple-to-use product. Quite quickly, I was able to understand how to use it and just get on with my process flow."
"We are using Lucidchart a lot for documenting things, such as processes, systems, new teams, etc. Its ability to document processes is great. Some of the major pluses are the sheer number of templates and the flexibility in the types of things that you can document. This is a benefit because we are able to structure it in whatever format we want. So, we can take a template that maybe was designed for something different and not have to create it from scratch. We just modify it for our purposes."
"Its ease of use is most valuable. As compared to draw.io, connecting the lines and doing things like that are much easier in Lucidchart. It has been great for some of the process flow diagrams and data flow diagrams. I can export these diagrams as PDFs and share them with team members."
"Sometimes, the tool is automatic, which can complicate it, but once you're accustomed to manipulating it, you can use it very effectively."
"I can't insert any images. For example, within the process map, if I want to put it in the box or rectangle, or circle. If I have to use one image or icon, that's not possible."
"There should be an option to import from and export to Microsoft Visio. Being able to move files back and forth between Blueworks Live and Visio would be good."
"I wish Blueworks Live had simulations built in, but it doesn't. It also lacks a feature of reporting; ad hoc, drag and drop reporting. A lot of senior people are always asking for reports, and there's no reporting feature within IBM Blueworks."
"The objects that the solution creates are not unique."
"The solution is a very basic discovery product so it doesn't have that much modeling capability. This can be improved."
"The user interface is quite easy at first but process analysts soon run into roadblocks of limited functionality, which is disappointing."
"Some of the import functionality was a bit restrictive, in terms of loading data in from other data sources. Something as simple as Excel, loading data tables from Excel, wasn't great. And vice-versa. Some of the export and import functionality with something like Visio - which, I know it's a slightly different tool - but being able to work seamlessly with those other tool sets would've been quite useful. I know it was something that was in the pipeline to be looked at. So that would be useful."
"It would be helpful if there were different options available for organizing the folders, such as having a high-level display with pictures."
"They should make it more user-friendly. The only option is either to use the existing template with already existing colors and gradients. If you want to do custom colors and gradients, then it's too complicated to use and should be simplified."
"It would be nice to have more features that help me visually present information. Since I use it as a canvas, my use case for it is probably very specific. I use it as a way to present information to people visually on a large mind map. So, it would be nice to be able to have more graphical things to clean it up, like a header, banners, or something to help draw attention to certain areas. I would also like more infographic-like features, because I am kind of limited to float chart shapes. This makes the solution a little cumbersome."
"In terms of improvement, they should make it very clear, whether it's a single A4 page or two A4 pages, it should be mapped out. Either I don't know how to use it, or it's not there, but having to stick to margins so I can see what's going to be on different pages when I print it or move it to a PDF has been my only challenge so far."
"It would be really helpful if we could create a process flow based on a Word Document or a PPT file."
"I would like to have access to more colorful and more vibrant icons."
"Perhaps it already exists, but if there were software to install the solution on a Mac, that would be helpful. I see that it's not in the App Store, so that's something that could be improved."
"If it could be a little more visual, in terms of being able to make it stand out a little bit more, then that would be helpful."
IBM Blueworks Live is ranked 12th in Business Process Design with 8 reviews while Lucidchart is ranked 2nd in Mind Mapping Software with 4 reviews. IBM Blueworks Live is rated 8.2, while Lucidchart is rated 8.6. The top reviewer of IBM Blueworks Live writes "An easily scalable and affordable solution that enables users to document and digitize processes with ease". On the other hand, the top reviewer of Lucidchart writes "Intuitive, integrates well, and is a great way to change text into visual ideas". IBM Blueworks Live is most compared with Visio, SAP Signavio Process Manager, ARIS Cloud, Camunda and Sparx Systems Enterprise Architect, whereas Lucidchart is most compared with Lucidspark, Figma, Sparx Systems Enterprise Architect, Visual Paradigm and SAP Signavio Process Manager.
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