We performed a comparison between IBM Blueworks Live and MEGA HOPEX based on real PeerSpot user reviews.
Find out in this report how the two Business Process Design solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The stability is pretty good. It is highly available, which is key. You don't lose your work and can autosave."
"For me the most valuable feature is that it's one depository for our bank. So it's not like everybody has their critical processes on SharePoint or on their desktops. Everything is centrally located. It's very intuitive, easy to use. The support that I get from IBM is always great."
"It enables decisions based upon processes that we do model, and ultimately move forward with."
"IBM Blueworks Live is cloud-based and provides easy access to all your processes in one place."
"The licenses are transferrable between different users."
"The solution is stable. All the refreshes run very well."
"It has a built-in capability to capture process owners and managers against processes along with other process governance roles."
"For me, what I find to be the most valuable is its simplicity and the association with Microsoft Office."
"The most valuable feature of MEGA HOPEX is the publication method for static websites. You can generate the whole database into a static website. Additionally, in the new tabular entry, you don't have to put objects or links, you can go and fill a tab and the MEGA HOPEX will generate an object for you in a simple way."
"The most valuable features of MEGA HOPEX are the seamless VPA module and the good user experience. There are built-in connections that provide integration with other platforms, such as ServiceNow. There is a lot of customization available allowing a lot of freedom. The solution is updated frequently adding new features. For example, the feature GraphQL can be integrated into other solutions, such as ManageEngine for ITSM solutions. You are able to use GraphQL to connect APIs and query the APIs."
"The dashboard on the homepage makes for an enhanced view at a glance of the various work functions applicable to the user."
"The tool is very simple and intuitive to use."
"The initial setup was straightforward. With configuration, customizing or prepping the data and deployment, it took about one year to set up. We only needed two people to deploy and maintain the solution: one business architect and someone who specializes in customization and operations."
"The main feature I find crucial in MEGA HOPEX is the catalog view, which provides a comprehensive visualization of all artifacts in one repository. Another valuable aspect is the availability of out-of-the-box outcomes, such as strategy maps and BPA models, eliminating the need for additional configuration. MEGA HOPEX allows users to focus on specific business areas, like risk management or data governance, providing a high-level overview while enabling deep dives into specific areas of interest. For risk management, MEGA HOPEX allows users to assess impacts, create recovery plans, and track action plans."
"Its availability is very good."
"The support experience in Latin America is great."
"We'd also like to see it be Six Sigma or Lean compatible, a lot of people have asked about that."
"I wish Blueworks Live had simulations built in, but it doesn't. It also lacks a feature of reporting; ad hoc, drag and drop reporting. A lot of senior people are always asking for reports, and there's no reporting feature within IBM Blueworks."
"There should be an option to import from and export to Microsoft Visio. Being able to move files back and forth between Blueworks Live and Visio would be good."
"Sometimes, the tool is automatic, which can complicate it, but once you're accustomed to manipulating it, you can use it very effectively."
"I can't insert any images. For example, within the process map, if I want to put it in the box or rectangle, or circle. If I have to use one image or icon, that's not possible."
"We haven't yet been able to dabble in case management with Blueworks Live, as it is not yet offered with the product."
"The user interface is quite easy at first but process analysts soon run into roadblocks of limited functionality, which is disappointing."
"In the solution Signavio, they have a customer journey mapping feature that should be added to IBM Blueworks Live. It's valuable to map or document the customer journey to identify the pains and opportunities in this process."
"Standardization is lacking. The Operational Risk Function will be more effective if it at a default level follows established Basel standards for Loss categorization, Risk Assessments, Risk Event categorization, etc."
"The training materials and learning process need improvement."
"Needs a friendlier import/export to other modeling tools."
"It takes a long time to learn how to use HOPEX. It's hard to work with it because the user interface is bad. For example, if you want to build a complex system diagram, you need a lot of knowledge to do this correctly and make it readable. In MEGA, you need to create a report and it takes a long time to publish it. The publishing is offline. With RDoC, everything is online."
"The tool usability is weak and it also has a high learning curve."
"The solution lacks additional models compared to other tools."
"The solution is quite expensive."
"The initial setup can be quite complex at first."
IBM Blueworks Live is ranked 12th in Business Process Design with 20 reviews while MEGA HOPEX is ranked 8th in Business Process Design with 36 reviews. IBM Blueworks Live is rated 8.2, while MEGA HOPEX is rated 7.8. The top reviewer of IBM Blueworks Live writes "An easily scalable and affordable solution that enables users to document and digitize processes with ease". On the other hand, the top reviewer of MEGA HOPEX writes "Easy to use and robust with good features". IBM Blueworks Live is most compared with Visio, SAP Signavio Process Manager, Lucidchart and ARIS Cloud, whereas MEGA HOPEX is most compared with Sparx Systems Enterprise Architect, LeanIX, ARIS BPA, Avolution ABACUS and Visio. See our IBM Blueworks Live vs. MEGA HOPEX report.
See our list of best Business Process Design vendors.
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