We performed a comparison between IBM Blueworks Live and SAP Signavio Process Manager based on real PeerSpot user reviews.
Find out in this report how the two Business Process Design solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."For me the most valuable feature is that it's one depository for our bank. So it's not like everybody has their critical processes on SharePoint or on their desktops. Everything is centrally located. It's very intuitive, easy to use. The support that I get from IBM is always great."
"The business process discovery is excellent. The diagram or blueprinting functionality of the solution are very good. It's quite easy. You can link the sub-processes and get a big overview of the whole process then."
"IBM Blueworks Live is cloud-based and provides easy access to all your processes in one place."
"It has the ability to document in different formats. It is not tied to a specific model. You can look at it from different angles and see the intuitive nature of it. It always generates a valid diagram. You cannot create something that is not BPMN compliant."
"Valuable features include real-time modeling and design work, the ability to perform workshops with clients in real-time with the tool, and getting instant output."
"It enables decisions based upon processes that we do model, and ultimately move forward with."
"In terms of the collaboration features, from the point of discovery, it was useful to go to load up the policies and the rule sets that the client had. And in terms of exploring options and being able to model a variety of different processes, that was incredibly useful as well."
"The solution is stable. All the refreshes run very well."
"This functionality ("invite anyone for feedback") has substantially increased visibility over work-in-progress when it comes to process modelling and overall process management and it decreased the time spent on giving and receiving feedback through emails and through sharing screenshots/.ppt files/Visio files etc."
"The collaboration function in the project views is valuable because people can comment on the processes and we can respond."
"It's way of handling is really an advantage. It's quite easy to use, without too much training . That's the main point for me."
"It is a stable solution."
"The fact that the repository is available on the web is the most valuable feature. It's a very simple tool. If you can use something simple and visual, you should be able to use the model as well in Signavio. It has the ability, for example, to track versioning control, so if you make updates to the processes, you have the ability to track the versions as well."
"I have done a lot of modeling over quite a number of years, and I think that the modeling capabilities in Signavio are state of the art."
"The solution provides data mining and AI features."
"I like the collaboration and the real-time aspects of it."
"The APIs are great, except the normal business user doesn't know how to create APIs. So it's hard because IBM comes to us as the business users and tell us to create reporting with APIs, except we don't know that, so we have to turn around and flip it to our IT people."
"Some of the import functionality was a bit restrictive, in terms of loading data in from other data sources. Something as simple as Excel, loading data tables from Excel, wasn't great. And vice-versa. Some of the export and import functionality with something like Visio - which, I know it's a slightly different tool - but being able to work seamlessly with those other tool sets would've been quite useful. I know it was something that was in the pipeline to be looked at. So that would be useful."
"The font size is really, really small and it's really not useful to print out process models because you cannot read what's written in different boxes. This makes it necessary for people to have access to the tool. We view licenses to see how the printing or output is. It's not very good."
"I can't insert any images. For example, within the process map, if I want to put it in the box or rectangle, or circle. If I have to use one image or icon, that's not possible."
"We'd also like to see it be Six Sigma or Lean compatible, a lot of people have asked about that."
"In the Blue Works Live software boxes and lines are automatically placed by the programme and can't be easily manipulated."
"In the solution Signavio, they have a customer journey mapping feature that should be added to IBM Blueworks Live. It's valuable to map or document the customer journey to identify the pains and opportunities in this process."
"We would like the ability to add additional custom colors. We would like to color additional items to add notes to the blueprint."
"It is not easy to learn the product."
"The price can be made cheaper."
"There is a need for more varied access packages. The access packages that I have used are not cheap enough. They also provide a complete set of tools that are not always used. Sometimes, you need more segregated things, e.g., Signavio includes functionality for a company that has not yet matured. Since there are no basic packages, the company must pay for a package that is not fully used. Typically, process management is started in a company of a certain maturity."
"There are some small graphical bugs, but they are addressed immediately by Signavio to their product development team."
"Being able to integrate the Workflow Accelerator with more products would be good."
"From what I have experienced when I worked with a process team, we would like to work with dummy process diagrams. Right now, I don't know if I would set up a process as a dummy, since it very often gets mixed up with diagrams in production. There are many process diagrams linked to the production environment. I would like to have some kind of sandbox to work with. That would be very good. I don't even know if they already have it, but I would certainly like that."
"The user administration, the user-group administration, and the license models need improvement."
"The solution is complex."
IBM Blueworks Live is ranked 12th in Business Process Design with 20 reviews while SAP Signavio Process Manager is ranked 6th in Business Process Design with 57 reviews. IBM Blueworks Live is rated 8.2, while SAP Signavio Process Manager is rated 8.2. The top reviewer of IBM Blueworks Live writes "An easily scalable and affordable solution that enables users to document and digitize processes with ease". On the other hand, the top reviewer of SAP Signavio Process Manager writes "Has many functionalities and is used to model processes to the former operating model". IBM Blueworks Live is most compared with Visio, Lucidchart, ARIS Cloud, Camunda and Sparx Systems Enterprise Architect, whereas SAP Signavio Process Manager is most compared with Celonis, ARIS BPA, Camunda, Visio and Lucidchart. See our IBM Blueworks Live vs. SAP Signavio Process Manager report.
See our list of best Business Process Design vendors.
We monitor all Business Process Design reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
