We performed a comparison between IBM BPM and IBM DataPower Gateway based on real PeerSpot user reviews.
Find out in this report how the two Application Infrastructure solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Good user interface and good add option."
"The Process Designer is good. We like how we can drag and drop and link the processes up, that works out great for us."
"It continues to keep up with the changing needs of the business. That is the strong value proposition of BPM. It's not a one-time automation."
"Responsive Portal + Process Federation Server. This set of solutions offers a unified worklist to our customers."
"The most valuable features come in the bundle, the design process, creating services, creating BPDs, creating coaches, and UI/UX."
"The solution has helped us automate business processes."
"We have used a lot of out-of-the-box reporting on the process performance metrics. We have been able to make suggested changes to staff for this role or streamlining by eliminate some activities where people were not requiring a lot of work in the first place."
"We are implementing the tool to triple our monthly transaction volume."
"The most valuable feature is the security appliance, it's very secure."
"It's high-speed and it can be remotely administered via an API."
"The product is stable...The product is scalable."
"Support for PCA and non-PCA services is valuable."
"It is easy to use, easy to install, and it's resilient for high availability."
"The product's most valuable features are AAA policies and security features."
"It is a scalable solution."
"I like the tool's security. Also, all functionalities are integrated within on platform."
"I hope IBM uses something from IBM Content Navigator to make the interface easier to navigate."
"The initial setup was complex. It is not always easy to launch a new platform and it needed better coordination with IBM."
"The setup was quite complex because the solution was cutting-edge at that time and IBM invested considerably in the implementation, likely at a loss to themselves."
"UI is an area with a shortcoming that needs improvement."
"The initial setup process is complex for basic users."
"It's a bit technical, related to the instance of migrations. It's a tough thing to handle, in every new release, in every upgrade, that we have to do things in the applications or in the product. I think IBM is working on it but I know there are a lot of requests coming in from different organizations on this."
"The stability varies because it involves a lot of other components like databases, so sometimes if something goes wrong there, it can't recover from the fatal errors."
"I would like IBM to consider including AI-enabled process mining, robotic process automation, and very good OCR capabilities from the computer vision side."
"In the next release, I would like to see the product price reduced. It should be cheaper."
"The initial setup isn't so easy, you need who has experience working with the solution to help."
"IBM DataPower Gateway is quite big for smaller organizations, looking at different types of clients who are virtually assisted in this, I would say it's not really a good product for smaller firms."
"Traceability could be improved, especially for business operations. The traceability of the transactions could be an improvement point for DataPower to work on. It would be better if they provided JSON support. JSON protocol data has changed format. It started performing internal transformation to JSONx. This might be an additional complexity."
"For the workloads that are not too high, appliance is a little bit expensive."
"The solution requires a lot of training manuals in order to get to know it better and to be able to use it effectively."
"The two biggest issues of this solution are the complexity and the maintenance procedures."
"Making it more user-friendly would be an improvement."
IBM BPM is ranked 6th in Application Infrastructure with 105 reviews while IBM DataPower Gateway is ranked 7th in Application Infrastructure with 26 reviews. IBM BPM is rated 7.8, while IBM DataPower Gateway is rated 8.4. The top reviewer of IBM BPM writes "Offers good case management and its integration with process design but there's a learning curve". On the other hand, the top reviewer of IBM DataPower Gateway writes "Easy to use, plenty of functionality, but expensive". IBM BPM is most compared with Camunda, Pega BPM, Appian, IBM Business Automation Workflow and Apache Airflow, whereas IBM DataPower Gateway is most compared with IBM API Connect, Apigee, Microsoft Azure API Management, Mule ESB and IBM Integration Bus. See our IBM BPM vs. IBM DataPower Gateway report.
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