We performed a comparison between IBM BPM and IBM WebSphere BPMS based on real PeerSpot user reviews.
Find out what your peers are saying about Camunda, Pega, Appian and others in Process Automation."It's a solid product. It covers most of the pain points for clients."
"I rate the technical support a ten out of ten...The product's installation was easy."
"Stability-wise, I rate the solution a ten out of ten."
"Technical support is pleasant to work with and always available."
"The system integration layer is valuable because this enables an organization to create a single point where all the key organizational master data is held in different IT applications across different functions, that can be accessed and updated."
"We like that it does not require a lot of hours to train our people."
"It makes the company business processes work more efficiently."
"The performance is fine."
"This product is flexible in its ability to integrate processes and it can be extended and integrated with other software."
"The UI capabilities of the solution are great. The speed of delivery is good."
"We like the feature in which we can trace back instances."
"The stability varies because it involves a lot of other components like databases, so sometimes if something goes wrong there, it can't recover from the fatal errors."
"Process versioning was tricky, not straightforward."
"IBM BPM needs to have a better and modified interface."
"The options for customization could be improved. More customization using your own code would be beneficial."
"It's a bit technical, related to the instance of migrations. It's a tough thing to handle, in every new release, in every upgrade, that we have to do things in the applications or in the product. I think IBM is working on it but I know there are a lot of requests coming in from different organizations on this."
"We care about technology and support because support is very important and a BPM is not easy to implement."
"The people working on the front desk are having some problem with managing the documentation. For instance, they get a picture, and if the picture comes rotated 90 degrees, together with a picture that is not rotated, they have some problems dealing with that, technically. There are some minor aspects that on the usability side that are still lacking. That has to do with FileNet, too, I'm talking about the suite together."
"We had a weird problem that whenever the database would go down, even for a few seconds, it broke the connection. It would not come back up as it was supposed to. However, working with IBM, we were able to figure out a fix, then it came back up, even after an interruption of the database."
"The user interface could be improved, and although integration opportunities are good, they could be improved further."
"The solution lacks acceptable stability."
"Sometimes there are tasks that failed without any reason."
Earn 20 points
IBM BPM is ranked 5th in Process Automation with 105 reviews while IBM WebSphere BPMS is ranked 33rd in Process Automation. IBM BPM is rated 7.8, while IBM WebSphere BPMS is rated 6.6. The top reviewer of IBM BPM writes "Offers good case management and its integration with process design but there's a learning curve". On the other hand, the top reviewer of IBM WebSphere BPMS writes "Standardizes and automates business processes for efficiency ". IBM BPM is most compared with Camunda, Appian, Pega BPM, IBM Business Automation Workflow and Apache Airflow, whereas IBM WebSphere BPMS is most compared with .
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