We performed a comparison between IBM BPM and Microsoft System Center based on real PeerSpot user reviews.
Find out in this report how the two Application Infrastructure solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It is a very powerful solution."
"Its Analytics is the most valuable feature."
"Automation is the most valuable feature of IBM BPM."
"We have used a lot of out-of-the-box reporting on the process performance metrics. We have been able to make suggested changes to staff for this role or streamlining by eliminate some activities where people were not requiring a lot of work in the first place."
"Its workflow and integration with SAP are the most valuable features. It is also a stable solution."
"IBM's deployment box is one huge black box. We can create all the services with our own code or without a codebase, however, we have a huge amount of space with practically no limitation."
"One of the most notable things is how you can develop use cases with the customers, internal customers, but directly within. The software process model that BPM supports is really exciting in that aspect."
"It helps improve your process through continual measurement."
"The deployment and asset management features are the most valuable. These are the product's main features."
"Many processes could be implemented out-of-the-box, and this helped to adopt processes in areas which we lacked."
"Step-by-step documentation that clarifies the implementation procedure."
"It can generate KPIs and management reports with monthly presentations on activities and updating the environment (success and failure)."
"The features that I have found most valuable are the ease of configuration and the easy discovery of the environment."
"Good for managing and administering the infrastructure."
"We like Microsoft System Center's Operations Manager. That is primarily why we use it."
"Managment Packs for Microsoft-specific products, help us implement the best practices for each product."
"The user experience, while it has improved, should continue to improve."
"The options for customization could be improved. More customization using your own code would be beneficial."
"IBM BPM's price could be improved."
"IBM BPM can improve the dashboards and reports. It only has two dashboards, and reporting is very difficult to build."
"The business would like to use the product with a lot less IT and equipment involvement."
"The cost of the solution has room for improvement."
"Process Server is no more available than new products out there, but in general IBM has a high cost and complex setup."
"The price and the overall installation process could be improved."
"They should have some customized solutions or internal development, then maybe it could be easier to use different solutions or some self-developed solution."
"The platform's performance could be improved. Additionally, its UI needs to be well-upgraded and work faster."
"Most of the documentation is online, however, there are some gaps there. The product documentation still refers back to the 2012 Server. We're pretty much in 2022. There's a ten-year gap there."
"The solution’s pricing could be improved."
"The multi-tenancy support needs to be improved. We need to have the ability to manage several different environments from one central point of administration."
"The solution's dashboard needs improvement."
"System Center hasn't updated to keep up with the industry. It needs improvements in the user interface, ease of use, and overall product functionality, particularly the cloud-monitoring features. It needs more capabilities to monitor AWS and Azure infrastructure."
"Implementation and integration in the case of multi-tenant environments needs improvement."
IBM BPM is ranked 7th in Application Infrastructure with 105 reviews while Microsoft System Center is ranked 14th in Application Infrastructure with 17 reviews. IBM BPM is rated 7.8, while Microsoft System Center is rated 7.8. The top reviewer of IBM BPM writes "Offers good case management and its integration with process design but there's a learning curve". On the other hand, the top reviewer of Microsoft System Center writes "Good review of configurations, effective antivirus administration, and has weekly reports". IBM BPM is most compared with Camunda, IBM Business Automation Workflow, Pega BPM, Appian and Apache Airflow, whereas Microsoft System Center is most compared with Oracle SOA Suite. See our IBM BPM vs. Microsoft System Center report.
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