We performed a comparison between IBM BPM and Newgen OmniFlow based on real PeerSpot user reviews.
Find out in this report how the two Business Process Management (BPM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Its dashboard is easy to use and very good. It allows us to customize."
"It continues to keep up with the changing needs of the business. That is the strong value proposition of BPM. It's not a one-time automation."
"The most valuable feature for the organization is the Document Store."
"IBM BPM and Automation Anywhere working together automate manual tasks with a reduction in FTEs, creating about a 30% reduction in FTEs by automating processes."
"This product does the job in terms of executing the workflow."
"We use the solution to develop and deliver products."
"Agility is the key. It gives our customers a faster way to be able to implement processes, get ownership of task, visibility into a process. The ability to modify that process, optimize that process over time, is probably the biggest benefit that they get from the software."
"There are a lot of things that you get out-of-the-box: Timers and so on, which took a lot of effort and code before."
"They are a good team that is proactive, and they are trying to accommodate all of our requirements."
"It is working fine so far. I haven't heard anything bad about it from the applications team that is using it, so I assume that it is doing okay."
"The most valuable feature for us is the Omnicon. That made sense for us because our company is now able to capture information from documents."
"Newgen will structure the system based on all the requirements of the business. We can design the forms as complex forms or make our own versions to fix what's wrong."
"The most valuable features of Newgen OmniFlow are the user interface, the low-code no-code designer tools, and the integration models are important."
"The UI is easy. It's not very code based, so you can make certain changes on your end."
"The most valuable feature is the flexibility in using it."
"IBM BPM lacks openness, that is, the ability to become open for new options in terms of APIs, front-end development, and ecosystem. IBM BPM has been quite closed. One of the main improvements would be to somehow embed the rules engine into IBM BPM. Merging IBM BRMS and the rules engine with IBM BPM would be helpful. If there was some simpler way to define rules without having to put IBM BRMS on top of it, it would be good. It's something that we can get out of Camunda but not out of IBM BPM."
"The pricing is a little bit high. It's gone up in cost."
"Process versioning was tricky, not straightforward."
"I would like to see more inclusion of RPA technologies. If we have more manual processes, we can use robotic process automation and integrate that in with the solution."
"The business would like to use the product with a lot less IT and equipment involvement."
"I would like it more documentation during the design phase."
"Some of the features are not enough for my business. We need to build custom user management for the many end users affected by BPM."
"IBM BPM uses JavaScript as a programming language for the server-side. I don’t know why it’s not Java, as it’s more powerful and the JavaScript part is translated into Java anyway."
"The development teams should be more agile and they need to have more team members."
"I would like to see more automated analytics built into the solution."
"In terms of stability, like every product it has its issues."
"We had consistent issues of Newgen OmniFlow crashing. It's not compatible with bounce browsers like Chrome."
"Newgen OmniFlow could improve by having more out-of-the-box integration modules. It would be beneficial to have an analytics model that is not currently present."
"There should be some reporting and dashboarding capabilities. I don't see such capabilities built into it. Sometimes, the leadership wants to understand the business cases that we want to automate. We face a lot of challenges to justify why we are using Newgen, and we need a way to present that to the leadership. If there is something out of the box and if we can get meaningful dashboards and reporting capabilities, it would be helpful."
"At the system level, I would like to see things be much more flexible, especially for different document templates and introducing changes."
IBM BPM is ranked 5th in Business Process Management (BPM) with 105 reviews while Newgen OmniFlow is ranked 30th in Business Process Management (BPM) with 7 reviews. IBM BPM is rated 7.8, while Newgen OmniFlow is rated 7.8. The top reviewer of IBM BPM writes "Offers good case management and its integration with process design but there's a learning curve". On the other hand, the top reviewer of Newgen OmniFlow writes "Enabled us to consolidate workflows and reduce time spent searching for transactions". IBM BPM is most compared with Camunda, Appian, Pega BPM, IBM Business Automation Workflow and Apache Airflow, whereas Newgen OmniFlow is most compared with Pega BPM, Appian, Camunda, Nintex Process Platform and Apache Airflow. See our IBM BPM vs. Newgen OmniFlow report.
See our list of best Business Process Management (BPM) vendors.
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