Compare IBM BPM vs. OpenText 360 for SharePoint

IBM BPM is ranked 2nd in Business Process Management with 18 reviews while OpenText 360 for SharePoint is ranked 27th in Business Process Management with 3 reviews. IBM BPM is rated 7.8, while OpenText 360 for SharePoint is rated 8.4. The top reviewer of IBM BPM writes "It helps maintain, often lowering costs, as well as maintaining those costs and keeping them stable". On the other hand, the top reviewer of OpenText 360 for SharePoint writes "You can use all the features without worrying about making the system update patches, all of the issues are taken care of in the cloud version". IBM BPM is most compared with Camunda BPM, IBM Business Automation Workflow and Appian, whereas OpenText 360 for SharePoint is most compared with Pega BPM, Kofax TotalAgility and IBM BPM. See our IBM BPM vs. OpenText 360 for SharePoint report.
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Most Helpful Review
Find out what your peers are saying about IBM BPM vs. OpenText 360 for SharePoint and other solutions. Updated: March 2020.
406,070 professionals have used our research since 2012.
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
It allows me to present or to demonstrate the business process flow, visually, without having to resort to PowerPoint, Visio, or other products.The speed and execution of DMN was a big selling point for us. It's very good at conducting business processes that are easily modeled and presented in a way that's easy to understand.The solution is easily compatible with HTML forms and HTML language programming and that is the most significant part.When I compare it with other BPM tools, like IBM, it is great, open source, and free when you use the community version.The most valuable feature is the ability to share the logic within the rules engine with the business, so you can put it up for everybody to read.The number of client implementations and cross-language capabilities to support multiple frameworks is very pluggable compared to Pega. It's also more portable.I've found the active community most valuable but it also provides you with a lot of other features.We are documenting all of the processors and VPN. Then we are sharing it with our business users.

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This solution has streamlined our operation and improved the TAT of sales, operations, and underwriters.This solution is very stable.It excels at analytics. It provides visibility across all activities of a company's processes and performance.It helps improve your process through continual measurement.It helps maintain, and in many instances, lower costs, as well as to maintain those costs, keeping them stable.It continues to keep up with the changing needs of the business. That is the strong value proposition of BPM. It's not a one-time automation.Provides the power to understand and automate processes.Our customers use the solution as a workflow platform to manage their processes.

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In terms of its most valuable features, this solution, in general, will provide all you need and it's very convenient to use. We can share our details to collaborative platforms. We can give access to users. It's pretty flexible.It's all now on cloud subscription, so you can use all the features without worrying about making the system updates patches.We have manual processes, so the workflow enables us to automate a number of these processes.

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Cons
If there were some industry templates it would have helped significantly, because it is similar to a process map for a domain. That is what we are currently creating, a domain-relevant process map.Especially when you use the open-source version, there are issues with performance.I would also like a very easy to use form builder.I would like to have a feature for audit logging, audit logs and audit log management. And some history of use for the audit logs.I would like to see the forms engine available in the open-source version of this solution.The user interface needs improvement. It should be more tailored to the end-user and offer a better user experience design over the user interface itself.I would say that Camunda should actually focus on small cases as well. There's a lot of space out there, for small businesses. If they can, they should cater to them.When you search for Camunda BPM resources or books on how to utilize Camunda BPM, it is lacking. When it comes to Alfresco, there are thousands of resources that can help you to utilize within AWS and its Group Services. I would like to see the usage of Camunda BPM on Amazon Web Services be improved.

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We care about technology and support because support is very important and a BPM is not easy to implement.I would like to see a lot more case studies.The user experience, while it has improved, should continue to improve.The business would like to use the product with a lot less IT and equipment involvement.Better integration with other products in the automation suite.Also, we would like to see integration with artificial intelligence, machine learning-type of technical capabilities. Right now, there are a lot Watson libraries out there. Building those integrations more, out-of-the-box, from IBM would be a good direction.I would like it more documentation during the design phase.We would appreciate more user-friendly definitions of processes with a more user-friendly interface for documenting processes.

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They are not going for any add-ons right now. It's the same version we are still using and there is no plan of upgrading and/or creating any add-ons at all.They need to come with more out of the box solutions, rather than depending on customers to develop them.We have a very good time to market tool, and the development platform should be made user-friendly. Mostly, it's just support.

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Pricing and Cost Advice
I use the open-source free version.Camunda is much cheaper.We are using the open-source version of this solution.It is less cost-prohibitive than other solutions on the market. This solution was in our price range.

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It should provide more flexibility to connect with external systems, and there should be in-built services that can be used to integrate with other systems quickly.The cloud and license of the subscription model for IBM BPM can be complex. There are a lot of alternatives to choose from.It has a low cost to implement. You'll get your money back in the same year that you complete the project.Our customers do see ROI. They'll identify some particularly painful or uncoordinated processes to start with, then build out from there, picking off low hanging fruit.We chose to purchase IBM BPM because it was bundled with the actual RPA program/solution that we decided to purchase. We decided to use Automation Anywhere tool (RPA), and it is was bundled with IBM BPM.It gives us a good return on investment.

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Top Comparisons
Compared 21% of the time.
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Compared 25% of the time.
Compared 8% of the time.
Also Known As
WebSphere Lombardi Edition, IBM Business Process Manager, IBM WebSphere Process ServerProcess 360, Global 360, OpenText Process 360
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camunda
IBM
OpenText
Overview

Camunda BPM is a light-weight, open source platform for Business Process Management. It is a perfect match for general software development and provides powerful business-IT-alignment based on BPMN for structured workflows, CMMN for less structured cases and DMN for business rules.

Typical use cases for Camunda BPM are:

  • Straight Through Processing (STP)
  • Human Workflow Management
  • (Dynamic) Case Management
  • Business Rule Automation
IBM Business Process Manager is a comprehensive BPM platform giving you visibility and insight to manage business processes. It scales smoothly and easily from an initial project to a full enterprise-wide program harnesses complexity in a simple environment to better meet customer needs.With Process360, businesses can take advantage of enterprise process applications delivered on top of SharePoint that also leverage other Microsoft technologies for content management, collaboration, user interface design, and integrated communications.
Offer
Learn more about Camunda BPM
Learn more about IBM BPM
Learn more about OpenText 360 for SharePoint
Sample Customers
AT&T Inc., Allianz Indonesia, Deutsche WertpapierService Bank AG, CSS Insurance, Provinzial NordWest Insurance Services, VHV Group, freenet Group, Swisscom AG, Zalando SE, AccruentBarclays, EmeriCon, Banca Popolare di Milano, CST Consulting, KeyBank, KPMG, Prolifics, Sandhata Technologies Ltd., State of Alaska, Humana S.A., Saperion, esciris, Banco Espirito SantoiTAC Software, AG Alcatel-Lucent, Pacific Life, Deutsche Verbindungsstelle Krankenversicherung Ausland (DVKA)
Top Industries
REVIEWERS
Non Profit25%
Financial Services Firm25%
Construction Company13%
Comms Service Provider13%
VISITORS READING REVIEWS
Software R&D Company34%
Comms Service Provider15%
Financial Services Firm8%
Government7%
REVIEWERS
Financial Services Firm61%
Insurance Company26%
Healthcare Company4%
Real Estate/Law Firm4%
VISITORS READING REVIEWS
Software R&D Company34%
Comms Service Provider16%
Financial Services Firm11%
Media Company5%
No Data Available
Company Size
REVIEWERS
Small Business47%
Midsize Enterprise18%
Large Enterprise35%
VISITORS READING REVIEWS
Small Business6%
Midsize Enterprise15%
Large Enterprise79%
REVIEWERS
Small Business23%
Midsize Enterprise7%
Large Enterprise70%
No Data Available
Find out what your peers are saying about IBM BPM vs. OpenText 360 for SharePoint and other solutions. Updated: March 2020.
406,070 professionals have used our research since 2012.
We monitor all Business Process Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.