IBM BPM vs OpenText 360 for SharePoint comparison

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9,630 views|7,403 comparisons
90% willing to recommend
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991 views|783 comparisons
100% willing to recommend
Comparison Buyer's Guide
Executive Summary

We performed a comparison between IBM BPM and OpenText 360 for SharePoint based on real PeerSpot user reviews.

Find out in this report how the two Business Process Management (BPM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed IBM BPM vs. OpenText 360 for SharePoint Report (Updated: April 2024).
768,578 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The possibility to add Java code as embedded .jar, that increases the flexibility of the solution.""This solution has streamlined our operation and improved the TAT of sales, operations, and underwriters.""It is easy to take a requirement, put it in the code, and deploy it.""Overall, I'm satisfied with the product. If you compare it with other products, it's probably not as easygoing or as simple to implement as the rest. But after you get used to it, it works. It has a lot of capabilities and potential, but the people, who come from different technologies, have some difficulty getting used to the way of working with IBM products.""The solution is stable.""Stability-wise, I rate the solution a ten out of ten.""It excels at analytics. It provides visibility across all activities of a company's processes and performance.""IBM BPM and Automation Anywhere working together automate manual tasks with a reduction in FTEs, creating about a 30% reduction in FTEs by automating processes."

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"In terms of its most valuable features, this solution, in general, will provide all you need and it's very convenient to use. We can share our details to collaborative platforms. We can give access to users. It's pretty flexible.""The collaborative environment for long-term archival or record management is great.""The most valuable feature of OpenText 360 for SharePoint is its performance. The solution is one of the best in the market if you search the internet.""OpenText 360's best features are platform independence and its performance when searching large numbers of documents.""This solution has good connection and we do not need to migrate everything in order to protect the repository.""The fact that you can see and create something that fits your business is the most valuable thing in this platform. It is a customizable product, so it fits your needs.""It has a lot of flexibility, and Microsoft does come up with some new additions from time to time.""We have manual processes, so the workflow enables us to automate a number of these processes."

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Cons
"They don't have a mechanism to achieve processes, data sources, and data.""UI is an area with a shortcoming that needs improvement.""Better integration with other products in the automation suite.""I hope IBM uses something from IBM Content Navigator to make the interface easier to navigate.""User Interface components could be further refined to enhance and extend customizations dictated by end clients.""They could provide case studies to investigate and understand the functionality of business processes before development.""We had a weird problem that whenever the database would go down, even for a few seconds, it broke the connection. It would not come back up as it was supposed to. However, working with IBM, we were able to figure out a fix, then it came back up, even after an interruption of the database.""The constant switch between Eclipse and its web versions can be annoying and confusing."

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"Its licensing needs to be simplified. Currently, its licensing is very complex. It contains a number of pieces, and you have to be an expert in reading all the conditions in the license. They should simplify the licensing and make it easier to understand. It would make a customer's life easier.""The platform's workflows could be more intuitive and easier to use.""OpenText 360 is generally stable, though there are sometimes issues with document size or format.""Integration is an area where the solution lacks.""I would like for there to be even more integrations in the next release and I believe that the price could go down a bit.""If I have to really create an internal knowledge management portal, if I have to compare SharePoint and WordPress, WordPress is far, far better in regard to the SharePoint option.""They are not going for any add-ons right now. It's the same version we are still using and there is no plan of upgrading and/or creating any add-ons at all.""They need to come with more out of the box solutions, rather than depending on customers to develop them."

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Pricing and Cost Advice
  • "It may be cheaper for organizations to pay for the Viewer licenses that are immediately up and running in the cloud, rather than paying for someone to administer publishing to an intranet."
  • "Starting out with Express can also help reduce the cost for adopting the product."
  • "​We have definitely seen ROI. When we first kicked it off, we said it had to pay for itself within three years, and it did."
  • "It gives us a good return on investment."
  • "We chose to purchase IBM BPM because it was bundled with the actual RPA program/solution that we decided to purchase. We decided to use Automation Anywhere tool (RPA), and it is was bundled with IBM BPM."
  • "Our customers do see ROI. They'll identify some particularly painful or uncoordinated processes to start with, then build out from there, picking off low hanging fruit."
  • "It has a low cost to implement. You'll get your money back in the same year that you complete the project."
  • "The cloud and license of the subscription model for IBM BPM can be complex. There are a lot of alternatives to choose from."
  • More IBM BPM Pricing and Cost Advice →

  • "Its price is reasonable, but its licensing is very complex. This platform contains a number of pieces, and you have to be an expert in reading all the conditions in the license. They should simplify its licensing."
  • "On-premises version is expensive"
  • "SharePoint uses a subscription model."
  • "There is a license needed to use OpenText 360 for SharePoint and we pay annually. The price of the solution could be less expensive."
  • "OpenText 360's price varies depending on how long you've been a customer, how many licenses you have, and which products you use."
  • "The solution has a very complex pricing model."
  • "Pricing is a part of the enterprise agreement that we have."
  • "It has a reasonable price."
  • More OpenText 360 for SharePoint Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:We researched both IBM solutions and in the end, we chose Business Automation Workflow IBM BPM has a good user interface and the BPM coach is a helpful tool. The API is very useful in providing… more »
    Top Answer:The product is expensive considering the hardware and software costs.
    Top Answer:The product has a strong and easy integration with Teams.
    Top Answer:OpenText 360 for SharePoint offers subscription-based licensing. It has a reasonable price. I rate the pricing a seven out of ten.
    Top Answer:The platform's workflows could be more intuitive and easier to use. They could enhance the integration with Power BI and make it seamless, similar to Teams.
    Ranking
    Views
    9,630
    Comparisons
    7,403
    Reviews
    24
    Average Words per Review
    417
    Rating
    7.7
    Views
    991
    Comparisons
    783
    Reviews
    5
    Average Words per Review
    505
    Rating
    8.0
    Comparisons
    Also Known As
    WebSphere Lombardi Edition, IBM Business Process Manager, IBM WebSphere Process Server
    Process 360, Global 360, OpenText Process 360
    Learn More
    Overview

    IBM BPM is a business process management tool that provides a robust set of tools to author, test, and deploy business processes, as well as full visibility and insight to managing those business processes. The solution provides tooling and run time for process design, execution, monitoring, and optimization, along with basic system integration support. To support various levels of complexity and involvement with business process management, there are two different editions of the product: IBM BPM and IBM BPM Express.

    IBM BPM Features

    IBM BPM has many valuable key features. Some of the most useful ones include:

    • Process designer authoring tool
    • Collaborative editing and immediate playback of processes
    • Interactive user interfaces
    • Process rules based on IBM Operational Decision Manager
    • IBM Integration Designer (BPEL and SOA)
    • Designing and building case management systems
    • Process portal
    • Real-time monitoring and reporting
    • Performance analytics and optimizer
    • Performance data warehouse
    • IBM Process Center with a shared asset repository
    • IBM Process Federation Server
    • Built-in enterprise service bus (ESB)
    • Transaction support
    • Integration adapters
    • Network deployment support
    • High availability: clustering and unlimited cores

    IBM BPM Benefits

    There are many benefits to implementing IBM BPM. Some of the biggest advantages the solution offers include:

    • Increased efficiency and cost savings: IBM BPM can help you optimize existing processes and incorporate more structure into the development of new processes by removing process redundancies and bottlenecks.
    • More scalable processes: The solution enables better process execution and workflow automation, which transfers well when scaling processes.
    • Greater transparency: Because IBM BPM’s process automation clearly defines owners for tasks along the process, it provides more transparency and accountability throughout a given process. In turn, this fosters more communication among teams.
    • Less dependency on development teams: IBM BPM offers low-code features which remove potential dependencies on development. Business users can be onboarded onto these tools quickly and easily, thereby increasing process automation across the company.

    Reviews from Real Users

    IBM BPM is a solution that stands out when compared to many of its competitors. Some of its major advantages are that it’s good for developing complex apps, is robust, and has helpful team management and process performance features.

    Zoran C., Owner/CEO at IT SPHERE, says, “It is perfect if you have to develop complex apps without much coding (only java script). It is also good if you don't have much IT resources in your company and would like to involve business analysts in the process of developing apps. My opinion is that it can do about 50% of all developers' work.”

    Suhas V., BPM Architect at GBM, mentions, “Overall the solution is robust and has the ability to integrate with any product for complex workflows."

    A BPM Consultant at a financial services firm comments, "Some of the features that I like the most are team management and process performance. They are both very useful and very powerful with regard to the workflow."

    A Digital Banking & Innovation Director at a financial services firm expresses, “The processing functionality makes it easy to change processes and workflows easily.”

    With Process360, businesses can take advantage of enterprise process applications delivered on top of SharePoint that also leverage other Microsoft technologies for content management, collaboration, user interface design, and integrated communications.
    Sample Customers
    Barclays, EmeriCon, Banca Popolare di Milano, CST Consulting, KeyBank, KPMG, Prolifics, Sandhata Technologies Ltd., State of Alaska, Humana S.A., Saperion, esciris, Banco Espirito Santo
    iTAC Software, AG Alcatel-Lucent, Pacific Life, Deutsche Verbindungsstelle Krankenversicherung Ausland (DVKA)
    Top Industries
    REVIEWERS
    Financial Services Firm57%
    Computer Software Company17%
    Insurance Company10%
    Real Estate/Law Firm3%
    VISITORS READING REVIEWS
    Financial Services Firm29%
    Computer Software Company13%
    Manufacturing Company7%
    Retailer6%
    VISITORS READING REVIEWS
    Financial Services Firm19%
    Government12%
    Energy/Utilities Company9%
    Computer Software Company8%
    Company Size
    REVIEWERS
    Small Business26%
    Midsize Enterprise15%
    Large Enterprise59%
    VISITORS READING REVIEWS
    Small Business18%
    Midsize Enterprise12%
    Large Enterprise71%
    REVIEWERS
    Small Business38%
    Midsize Enterprise15%
    Large Enterprise46%
    VISITORS READING REVIEWS
    Small Business16%
    Midsize Enterprise10%
    Large Enterprise74%
    Buyer's Guide
    IBM BPM vs. OpenText 360 for SharePoint
    April 2024
    Find out what your peers are saying about IBM BPM vs. OpenText 360 for SharePoint and other solutions. Updated: April 2024.
    768,578 professionals have used our research since 2012.

    IBM BPM is ranked 5th in Business Process Management (BPM) with 105 reviews while OpenText 360 for SharePoint is ranked 15th in Business Process Management (BPM) with 12 reviews. IBM BPM is rated 7.8, while OpenText 360 for SharePoint is rated 8.4. The top reviewer of IBM BPM writes "Offers good case management and its integration with process design but there's a learning curve". On the other hand, the top reviewer of OpenText 360 for SharePoint writes "A great, collaborative environment with scalability for many products". IBM BPM is most compared with Camunda, Appian, Pega BPM, IBM Business Automation Workflow and Apache Airflow, whereas OpenText 360 for SharePoint is most compared with Apache Airflow, Bizagi, Adobe Experience Manager (AEM) Forms, Camunda and IBM Business Automation Workflow. See our IBM BPM vs. OpenText 360 for SharePoint report.

    See our list of best Business Process Management (BPM) vendors.

    We monitor all Business Process Management (BPM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.