We performed a comparison between IBM BPM and OpenText 360 for SharePoint based on real PeerSpot user reviews.
Find out in this report how the two Business Process Management (BPM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Overall, I'm satisfied with the product. If you compare it with other products, it's probably not as easygoing or as simple to implement as the rest. But after you get used to it, it works. It has a lot of capabilities and potential, but the people, who come from different technologies, have some difficulty getting used to the way of working with IBM products."
"The functionality to design UI to be responsive and can run on multiple devices."
"Compliance with the BPMN 2.0 standard."
"I would say that I like its GUI designer the best."
"I think the best way it can be it improved, is to make it easier to install. It's a very complicated piece of software, and there are a lot of things you have to do to get it set up. It's not just running an installer. You install WebSphere. You install the BPM product, and there's a large host of other steps you have to do: run queries against the database, you have to manually configure a bunch of properties files for your environment. I think if they could streamline all that, so it wasn't a considerable effort to install, that would be very useful. Because from an engineering point of view, you want to spend as little time as possible actually installing a product."
"Its dashboard is easy to use and very good. It allows us to customize."
"Process Modelling, simulation and optimization, integration, UI components."
"Its Analytics is the most valuable feature."
"OpenText 360's best features are platform independence and its performance when searching large numbers of documents."
"The most valuable feature of OpenText 360 for SharePoint is its performance. The solution is one of the best in the market if you search the internet."
"The product has a strong and easy integration with Teams."
"The most valuable features are collaboration, traceability, retention of documents, and search."
"The fact that you can see and create something that fits your business is the most valuable thing in this platform. It is a customizable product, so it fits your needs."
"The collaborative environment for long-term archival or record management is great."
"It has a lot of flexibility, and Microsoft does come up with some new additions from time to time."
"We have manual processes, so the workflow enables us to automate a number of these processes."
"I would like IBM to consider including AI-enabled process mining, robotic process automation, and very good OCR capabilities from the computer vision side."
"We still have a couple of issues that we are working on right now with stability. Mostly on the configuration side of the tool, and it has been about a month that we have been working to stabilize the platform."
"The engine itself tends to accumulate a lot of data that needs to be cleaned up, and that's the kind of thing that keeps it from, in some scenarios, scaling as much as it needs to. And then, when you're building solutions, if you're not careful to keep the screens from being associated with too much data, if you're going to just do things the way that a lot of people would just assume that they can do, without having experience of having made those mistakes before, it will accumulate a lot of data, and that will cause it to perform very badly."
"I have an interest around the robotic piece, and integrating that with the processes. I think that is certainly a good direction to be going."
"The initial setup was complex."
"There is a lot of room for improvement of the dashboards."
"IBM BPM needs to have a better and modified interface."
"I'm hearing things might be improving, to really deliver on BPM as opposed to simply workflow. That really should be emphasized a lot more than it has been, because a lot of customers will simply implement the process and leave it there, because the product maybe doesn't emphasize BPM as much as it should, as much as maybe they talk about it in the sales process. The whole idea of BPM, is to iteratively improve the process, and in order to do that you have to have the analytics tool with it. A lot of times that doesn't go as far as it should simply because there's a lot more work to be done for that to happen, and just some sort of technical limitations that don't make that as easy as it should be."
"An area for improvement would be how the platform handles large volumes of documents. It also doesn't provide a very good, robust backup and restore capacity. In the next release, I would like the search technology to be improved."
"I would like for there to be even more integrations in the next release and I believe that the price could go down a bit."
"The platform's workflows could be more intuitive and easier to use."
"OpenText 360 is generally stable, though there are sometimes issues with document size or format."
"They need to come with more out of the box solutions, rather than depending on customers to develop them."
"We have a very good time to market tool, and the development platform should be made user-friendly. Mostly, it's just support."
"Integration is an area where the solution lacks."
"The user interface could definitely be improved."
IBM BPM is ranked 5th in Business Process Management (BPM) with 105 reviews while OpenText 360 for SharePoint is ranked 15th in Business Process Management (BPM) with 12 reviews. IBM BPM is rated 7.8, while OpenText 360 for SharePoint is rated 8.4. The top reviewer of IBM BPM writes "Offers good case management and its integration with process design but there's a learning curve". On the other hand, the top reviewer of OpenText 360 for SharePoint writes "A great, collaborative environment with scalability for many products". IBM BPM is most compared with Camunda, Appian, Pega BPM, IBM Business Automation Workflow and Apache Airflow, whereas OpenText 360 for SharePoint is most compared with Apache Airflow, Bizagi, Adobe Experience Manager (AEM) Forms, Camunda and IBM Business Automation Workflow. See our IBM BPM vs. OpenText 360 for SharePoint report.
See our list of best Business Process Management (BPM) vendors.
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