We performed a comparison between IBM Business Automation Workflow and OpenText MBPM based on real PeerSpot user reviews.
Find out in this report how the two Business Process Management (BPM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It gives us the ability to create toolkits and use them across many different applications. It allows us to write things one time, instead of having to write a diary for every single different application. We can write at once and reuse it."
"It has integrated UI and deployment models, and it has a deep set of consultant and service provider ecosystem features."
"It is the only product that includes capture content management and a process suite, as well as rules in RPA."
"The most valuable feature of IBM Business Automation Workflow is cost management."
"Its interface is well-designed and user-friendly"
"One of the most valuable features is the way that they are adapting to the market. Initially, it was doing only workflow. Now it has started bringing all the other components like rules within the workflow and then the integration with RPA."
"This is a low-code software where you can just drag and drop on the user interface. There are also a lot of quality integrations such as TMS."
"The business process modeling is the most valuable feature."
"Not just the solution's automation capabilities, but we like everything about it since we are more of a system integrator."
"IBM Business Automation Workflow can improve UI flexibility and integration. Additionally, the solutions from IBM have to provide a paperless solution, allowing for digital versions of documents."
"From what I understand, in the next release they're actually going to combine all of this together as one integrated solution... If we could have one unified way to build a solution, that would really help."
"I feel that the features are not user-friendly."
"The main areas which need improvement are specifically around reporting and analytics."
"I would definitely like to see a unified interface between the BPM side of the house and the case side of the house. Something that just seems a bit more cohesive, because right now there is sort of a disconnect between the BPM and the case side of the house. That makes it a bit of a hard sell sometimes. That is definitely first and foremost on my wish list."
"The main improvement would be to make it easier to implement and deploy so that customers can kick it off and run quickly."
"The development UI is sometimes a little slow."
"In terms of improvement, it could be less complex."
"The user interface could be better in OpenText MBPM."
"There are shortcomings in the solution's support and documentation part."
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IBM Business Automation Workflow is ranked 13th in Business Process Management (BPM) with 21 reviews while OpenText MBPM is ranked 41st in Business Process Management (BPM) with 2 reviews. IBM Business Automation Workflow is rated 7.6, while OpenText MBPM is rated 7.0. The top reviewer of IBM Business Automation Workflow writes "Good for case management, integration capabilities but lacks stability". On the other hand, the top reviewer of OpenText MBPM writes " A solution offering good automation capabilities while needing to improve its support and documentation". IBM Business Automation Workflow is most compared with IBM BPM, Camunda, Apache Airflow, AWS Step Functions and IBM Case Foundation, whereas OpenText MBPM is most compared with Camunda. See our IBM Business Automation Workflow vs. OpenText MBPM report.
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