We performed a comparison between IBM Business Automation Workflow and Newgen OmniFlow based on real PeerSpot user reviews.
Find out in this report how the two Business Process Management (BPM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It has had a positive effect on decision-making in my organization. It helps us with our dispute process."
"It is the only product that includes capture content management and a process suite, as well as rules in RPA."
"IBM Business Automation Workflow provides a seamless streamlined collaboration within the organizations."
"IBM Business Automation Workflow is useful for helping us design custom user interfaces and processes we require."
"No matter what somebody's technical experience level is, the tool can start adding value immediately. Even if that is just an analyst who doesn't have any technical background, they can use some of these no quote accelerators to get things from ideation to deployment in a matter of minutes."
"It gives us the ability to create toolkits and use them across many different applications. It allows us to write things one time, instead of having to write a diary for every single different application. We can write at once and reuse it."
"It provides a solution for integration orchestration. This solution is for any organization in the banking, telecommunications, healthcare, manufacturing, and all domains and industries."
"One of the most valuable features is the way that they are adapting to the market. Initially, it was doing only workflow. Now it has started bringing all the other components like rules within the workflow and then the integration with RPA."
"The UI is easy. It's not very code based, so you can make certain changes on your end."
"The most valuable features of Newgen OmniFlow are the user interface, the low-code no-code designer tools, and the integration models are important."
"Newgen will structure the system based on all the requirements of the business. We can design the forms as complex forms or make our own versions to fix what's wrong."
"They are a good team that is proactive, and they are trying to accommodate all of our requirements."
"The most valuable feature for us is the Omnicon. That made sense for us because our company is now able to capture information from documents."
"It is working fine so far. I haven't heard anything bad about it from the applications team that is using it, so I assume that it is doing okay."
"The most valuable feature is the flexibility in using it."
"One significant challenge is the lack of accessible forums or resources to seek help or information when problems arise."
"The initial setup is actually a really complicated process."
"Sometimes, we feel like we are not getting the full features of the content management capabilities."
"I would like to see more streamlined install and provisioning; preferably containerized IBM BPM would be helpful."
"The setup and installation process could be made easier."
"Improvements could be made in debugging and troubleshooting."
"IBM Business Automation Workflow can improve UI flexibility and integration. Additionally, the solutions from IBM have to provide a paperless solution, allowing for digital versions of documents."
"IBM Business Automation Workflow could improve the integration."
"Newgen OmniFlow could improve by having more out-of-the-box integration modules. It would be beneficial to have an analytics model that is not currently present."
"I would like to see more automated analytics built into the solution."
"At the system level, I would like to see things be much more flexible, especially for different document templates and introducing changes."
"We had consistent issues of Newgen OmniFlow crashing. It's not compatible with bounce browsers like Chrome."
"There should be some reporting and dashboarding capabilities. I don't see such capabilities built into it. Sometimes, the leadership wants to understand the business cases that we want to automate. We face a lot of challenges to justify why we are using Newgen, and we need a way to present that to the leadership. If there is something out of the box and if we can get meaningful dashboards and reporting capabilities, it would be helpful."
"The development teams should be more agile and they need to have more team members."
"In terms of stability, like every product it has its issues."
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IBM Business Automation Workflow is ranked 13th in Business Process Management (BPM) with 21 reviews while Newgen OmniFlow is ranked 30th in Business Process Management (BPM) with 7 reviews. IBM Business Automation Workflow is rated 7.6, while Newgen OmniFlow is rated 7.8. The top reviewer of IBM Business Automation Workflow writes "Good for case management, integration capabilities but lacks stability". On the other hand, the top reviewer of Newgen OmniFlow writes "Enabled us to consolidate workflows and reduce time spent searching for transactions". IBM Business Automation Workflow is most compared with IBM BPM, Camunda, Apache Airflow, AWS Step Functions and IBM Case Foundation, whereas Newgen OmniFlow is most compared with IBM BPM, Pega BPM, Appian, Camunda and Nintex Process Platform. See our IBM Business Automation Workflow vs. Newgen OmniFlow report.
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