IBM Business Automation Workflow vs OpenText 360 for SharePoint comparison

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Comparison Buyer's Guide
Executive Summary

We performed a comparison between IBM Business Automation Workflow and OpenText 360 for SharePoint based on real PeerSpot user reviews.

Find out in this report how the two Business Process Management (BPM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed IBM Business Automation Workflow vs. OpenText 360 for SharePoint Report (Updated: March 2024).
765,234 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"One of the most valuable features is the way that they are adapting to the market. Initially, it was doing only workflow. Now it has started bringing all the other components like rules within the workflow and then the integration with RPA.""IBM Business Automation Workflow provides a seamless streamlined collaboration within the organizations.""It is the only product that includes capture content management and a process suite, as well as rules in RPA.""It has had a positive effect on decision-making in my organization. It helps us with our dispute process.""IBM has spent a lot of time on the connections between the rules engine and its other product, the core BPM platform. They've really centralized the suite as one offering now.""The workflow of BAW's automation is handled inside of BPM, so we can see what state it is at and how things are processing through.""It provides a solution for integration orchestration. This solution is for any organization in the banking, telecommunications, healthcare, manufacturing, and all domains and industries.""The most valuable feature is automation, which is quite strong and we are quite happy with it."

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"We have manual processes, so the workflow enables us to automate a number of these processes.""The product has a strong and easy integration with Teams.""The fact that it allows for the internal sharing of information is very good.""The most valuable feature of OpenText 360 for SharePoint is its performance. The solution is one of the best in the market if you search the internet.""This solution has good connection and we do not need to migrate everything in order to protect the repository.""The most valuable features are collaboration, traceability, retention of documents, and search.""The fact that you can see and create something that fits your business is the most valuable thing in this platform. It is a customizable product, so it fits your needs.""OpenText 360's best features are platform independence and its performance when searching large numbers of documents."

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Cons
"The SCADA Systems are very sophisticated and have a hard time integrating with our older scales. The technical support in regards to the partner side needs some improvement.""IBM Business Automation Workflow can improve UI flexibility and integration. Additionally, the solutions from IBM have to provide a paperless solution, allowing for digital versions of documents.""Improvements could be made in debugging and troubleshooting.""Every client is moving to the cloud. We are still a little behind with IBM, but we are catching up from my point of view.""The main improvement would be to make it easier to implement and deploy so that customers can kick it off and run quickly.""From what I understand, in the next release they're actually going to combine all of this together as one integrated solution... If we could have one unified way to build a solution, that would really help.""The development UI is sometimes a little slow.""One significant challenge is the lack of accessible forums or resources to seek help or information when problems arise."

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"An area for improvement would be how the platform handles large volumes of documents. It also doesn't provide a very good, robust backup and restore capacity. In the next release, I would like the search technology to be improved.""Its licensing needs to be simplified. Currently, its licensing is very complex. It contains a number of pieces, and you have to be an expert in reading all the conditions in the license. They should simplify the licensing and make it easier to understand. It would make a customer's life easier.""OpenText 360 is generally stable, though there are sometimes issues with document size or format.""If I have to really create an internal knowledge management portal, if I have to compare SharePoint and WordPress, WordPress is far, far better in regard to the SharePoint option.""They need to come with more out of the box solutions, rather than depending on customers to develop them.""The platform's workflows could be more intuitive and easier to use.""The user interface could definitely be improved.""We have a very good time to market tool, and the development platform should be made user-friendly. Mostly, it's just support."

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Pricing and Cost Advice
  • "The solution has saved us time."
  • "There is still a relatively high total cost of ownership to actually implement, support, and stand up solutions."
  • "Nowadays, clients are looking at pricing as one of the major factors. For IBM products, they always think it is expensive for them. We are still educating our clients on the IBM FlexPoints licensing."
  • "When you compare with Laserfiche and M-Files, IBM is expensive."
  • "Licensing varies by use-case."
  • "IBM Business Automation Workflow has a flexible pricing mode, but the price is expensive. The price of the solution reflects the quality of the solution which is very high. The technical support is an additional cost."
  • "Our license is on a three-year term."
  • "It is on the expensive side, but it provides excellent supportability and an ecosystem that is proven to be a great fit for our organization."
  • More IBM Business Automation Workflow Pricing and Cost Advice →

  • "Its price is reasonable, but its licensing is very complex. This platform contains a number of pieces, and you have to be an expert in reading all the conditions in the license. They should simplify its licensing."
  • "On-premises version is expensive"
  • "SharePoint uses a subscription model."
  • "There is a license needed to use OpenText 360 for SharePoint and we pay annually. The price of the solution could be less expensive."
  • "OpenText 360's price varies depending on how long you've been a customer, how many licenses you have, and which products you use."
  • "The solution has a very complex pricing model."
  • "Pricing is a part of the enterprise agreement that we have."
  • "It has a reasonable price."
  • More OpenText 360 for SharePoint Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:We researched both IBM solutions and in the end, we chose Business Automation Workflow IBM BPM has a good user interface and the BPM coach is a helpful tool. The API is very useful in providing… more »
    Top Answer:The most valuable feature of IBM Business Automation Workflow is cost management.
    Top Answer:The product has a strong and easy integration with Teams.
    Top Answer:OpenText 360 for SharePoint offers subscription-based licensing. It has a reasonable price. I rate the pricing a seven out of ten.
    Top Answer:The platform's workflows could be more intuitive and easier to use. They could enhance the integration with Power BI and make it seamless, similar to Teams.
    Ranking
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    3,920
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    2,789
    Reviews
    8
    Average Words per Review
    442
    Rating
    7.6
    Views
    1,027
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    817
    Reviews
    6
    Average Words per Review
    471
    Rating
    8.3
    Comparisons
    Also Known As
    Business Automation Workflow
    Process 360, Global 360, OpenText Process 360
    Learn More
    Overview

    IBM Business Automation Workflow combines business process management and case management capabilities in one workflow solution. It integrates the capabilities of business process and case management into a single workflow offering. It unites information, process, and users to provide a 360-degree view of work to drive more successful optimized business outcomes. IBM Business Automation Workflow on Cloud provides the same capabilities that are offered in the IBM Business Automation Workflow offering, all within a ready-to-use, cloud-based environment that is hosted in IBM Cloud data centers and managed by IBM.

    With Process360, businesses can take advantage of enterprise process applications delivered on top of SharePoint that also leverage other Microsoft technologies for content management, collaboration, user interface design, and integrated communications.
    Sample Customers
    Key Bank, Barclays, Control€xpert, MIR Insurance Brokers, Conqord Oil
    iTAC Software, AG Alcatel-Lucent, Pacific Life, Deutsche Verbindungsstelle Krankenversicherung Ausland (DVKA)
    Top Industries
    REVIEWERS
    Financial Services Firm64%
    Computer Software Company14%
    Engineering Company7%
    Government7%
    VISITORS READING REVIEWS
    Financial Services Firm34%
    Computer Software Company12%
    Insurance Company7%
    Government6%
    VISITORS READING REVIEWS
    Financial Services Firm18%
    Government12%
    Computer Software Company10%
    Energy/Utilities Company10%
    Company Size
    REVIEWERS
    Small Business24%
    Midsize Enterprise14%
    Large Enterprise62%
    VISITORS READING REVIEWS
    Small Business15%
    Midsize Enterprise10%
    Large Enterprise75%
    REVIEWERS
    Small Business33%
    Midsize Enterprise17%
    Large Enterprise50%
    VISITORS READING REVIEWS
    Small Business17%
    Midsize Enterprise12%
    Large Enterprise71%
    Buyer's Guide
    IBM Business Automation Workflow vs. OpenText 360 for SharePoint
    March 2024
    Find out what your peers are saying about IBM Business Automation Workflow vs. OpenText 360 for SharePoint and other solutions. Updated: March 2024.
    765,234 professionals have used our research since 2012.

    IBM Business Automation Workflow is ranked 13th in Business Process Management (BPM) with 21 reviews while OpenText 360 for SharePoint is ranked 14th in Business Process Management (BPM) with 12 reviews. IBM Business Automation Workflow is rated 7.6, while OpenText 360 for SharePoint is rated 8.4. The top reviewer of IBM Business Automation Workflow writes "Good for case management, integration capabilities but lacks stability". On the other hand, the top reviewer of OpenText 360 for SharePoint writes "A great, collaborative environment with scalability for many products". IBM Business Automation Workflow is most compared with IBM BPM, Camunda, Apache Airflow and AWS Step Functions, whereas OpenText 360 for SharePoint is most compared with Apache Airflow, IBM BPM, Bizagi, Adobe Experience Manager (AEM) Forms and webMethods Integration Server. See our IBM Business Automation Workflow vs. OpenText 360 for SharePoint report.

    See our list of best Business Process Management (BPM) vendors.

    We monitor all Business Process Management (BPM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.