We performed a comparison between IBM Business Automation Workflow and OpenText 360 for SharePoint based on real PeerSpot user reviews.
Find out in this report how the two Business Process Management (BPM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."One of the most valuable features is the way that they are adapting to the market. Initially, it was doing only workflow. Now it has started bringing all the other components like rules within the workflow and then the integration with RPA."
"IBM Business Automation Workflow provides a seamless streamlined collaboration within the organizations."
"It is the only product that includes capture content management and a process suite, as well as rules in RPA."
"It has had a positive effect on decision-making in my organization. It helps us with our dispute process."
"IBM has spent a lot of time on the connections between the rules engine and its other product, the core BPM platform. They've really centralized the suite as one offering now."
"The workflow of BAW's automation is handled inside of BPM, so we can see what state it is at and how things are processing through."
"It provides a solution for integration orchestration. This solution is for any organization in the banking, telecommunications, healthcare, manufacturing, and all domains and industries."
"The most valuable feature is automation, which is quite strong and we are quite happy with it."
"We have manual processes, so the workflow enables us to automate a number of these processes."
"The product has a strong and easy integration with Teams."
"The fact that it allows for the internal sharing of information is very good."
"The most valuable feature of OpenText 360 for SharePoint is its performance. The solution is one of the best in the market if you search the internet."
"This solution has good connection and we do not need to migrate everything in order to protect the repository."
"The most valuable features are collaboration, traceability, retention of documents, and search."
"The fact that you can see and create something that fits your business is the most valuable thing in this platform. It is a customizable product, so it fits your needs."
"OpenText 360's best features are platform independence and its performance when searching large numbers of documents."
"The SCADA Systems are very sophisticated and have a hard time integrating with our older scales. The technical support in regards to the partner side needs some improvement."
"IBM Business Automation Workflow can improve UI flexibility and integration. Additionally, the solutions from IBM have to provide a paperless solution, allowing for digital versions of documents."
"Improvements could be made in debugging and troubleshooting."
"Every client is moving to the cloud. We are still a little behind with IBM, but we are catching up from my point of view."
"The main improvement would be to make it easier to implement and deploy so that customers can kick it off and run quickly."
"From what I understand, in the next release they're actually going to combine all of this together as one integrated solution... If we could have one unified way to build a solution, that would really help."
"The development UI is sometimes a little slow."
"One significant challenge is the lack of accessible forums or resources to seek help or information when problems arise."
"An area for improvement would be how the platform handles large volumes of documents. It also doesn't provide a very good, robust backup and restore capacity. In the next release, I would like the search technology to be improved."
"Its licensing needs to be simplified. Currently, its licensing is very complex. It contains a number of pieces, and you have to be an expert in reading all the conditions in the license. They should simplify the licensing and make it easier to understand. It would make a customer's life easier."
"OpenText 360 is generally stable, though there are sometimes issues with document size or format."
"If I have to really create an internal knowledge management portal, if I have to compare SharePoint and WordPress, WordPress is far, far better in regard to the SharePoint option."
"They need to come with more out of the box solutions, rather than depending on customers to develop them."
"The platform's workflows could be more intuitive and easier to use."
"The user interface could definitely be improved."
"We have a very good time to market tool, and the development platform should be made user-friendly. Mostly, it's just support."
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IBM Business Automation Workflow is ranked 13th in Business Process Management (BPM) with 21 reviews while OpenText 360 for SharePoint is ranked 14th in Business Process Management (BPM) with 12 reviews. IBM Business Automation Workflow is rated 7.6, while OpenText 360 for SharePoint is rated 8.4. The top reviewer of IBM Business Automation Workflow writes "Good for case management, integration capabilities but lacks stability". On the other hand, the top reviewer of OpenText 360 for SharePoint writes "A great, collaborative environment with scalability for many products". IBM Business Automation Workflow is most compared with IBM BPM, Camunda, Apache Airflow and AWS Step Functions, whereas OpenText 360 for SharePoint is most compared with Apache Airflow, IBM BPM, Bizagi, Adobe Experience Manager (AEM) Forms and webMethods Integration Server. See our IBM Business Automation Workflow vs. OpenText 360 for SharePoint report.
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