IBM Business Automation Workflow vs OpenText MBPM comparison

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3,770 views|2,668 comparisons
76% willing to recommend
OpenText Logo
443 views|259 comparisons
100% willing to recommend
Comparison Buyer's Guide
Executive Summary

We performed a comparison between IBM Business Automation Workflow and OpenText MBPM based on real PeerSpot user reviews.

Find out in this report how the two Business Process Management (BPM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed IBM Business Automation Workflow vs. OpenText MBPM Report (Updated: April 2024).
768,578 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The solution reduces the time to the resolution which is essential for businesses.""It's a flexible solution.""The most valuable feature of IBM Business Automation Workflow is cost management.""IBM has spent a lot of time on the connections between the rules engine and its other product, the core BPM platform. They've really centralized the suite as one offering now.""IBM Business Automation Workflow provides a seamless streamlined collaboration within the organizations.""The dashboards are helpful because you can display reports directly on your screen.""The workflow of BAW's automation is handled inside of BPM, so we can see what state it is at and how things are processing through.""IBM Business Automation Workflow is useful for helping us design custom user interfaces and processes we require."

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"Not just the solution's automation capabilities, but we like everything about it since we are more of a system integrator."

More OpenText MBPM Pros →

Cons
"Sometimes, we feel like we are not getting the full features of the content management capabilities.""The main areas which need improvement are specifically around reporting and analytics.""The UI of the solution is not good. They should work to update the solution and make it better and fresher.""Every client is moving to the cloud. We are still a little behind with IBM, but we are catching up from my point of view.""IBM Business Automation Workflow could improve the integration.""I would like to see more streamlined install and provisioning; preferably containerized IBM BPM would be helpful.""IBM Business Automation Workflow can improve UI flexibility and integration. Additionally, the solutions from IBM have to provide a paperless solution, allowing for digital versions of documents.""The initial setup is actually a really complicated process."

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"The user interface could be better in OpenText MBPM.""There are shortcomings in the solution's support and documentation part."

More OpenText MBPM Cons →

Pricing and Cost Advice
  • "The solution has saved us time."
  • "There is still a relatively high total cost of ownership to actually implement, support, and stand up solutions."
  • "Nowadays, clients are looking at pricing as one of the major factors. For IBM products, they always think it is expensive for them. We are still educating our clients on the IBM FlexPoints licensing."
  • "When you compare with Laserfiche and M-Files, IBM is expensive."
  • "Licensing varies by use-case."
  • "IBM Business Automation Workflow has a flexible pricing mode, but the price is expensive. The price of the solution reflects the quality of the solution which is very high. The technical support is an additional cost."
  • "Our license is on a three-year term."
  • "It is on the expensive side, but it provides excellent supportability and an ecosystem that is proven to be a great fit for our organization."
  • More IBM Business Automation Workflow Pricing and Cost Advice →

  • "There is an annual license to use OpenText MBPM."
  • "On a scale of one to ten, where one is cost-efficient, and ten is expensive, I rate the pricing somewhere between nine and ten since it is a costly solution."
  • More OpenText MBPM Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:We researched both IBM solutions and in the end, we chose Business Automation Workflow IBM BPM has a good user interface and the BPM coach is a helpful tool. The API is very useful in providing… more »
    Top Answer:The most valuable feature of IBM Business Automation Workflow is cost management.
    Top Answer:On a scale of one to ten, where one is cost-efficient, and ten is expensive, I rate the pricing somewhere between nine and ten since it is a costly solution.
    Top Answer:There are shortcomings in the solution's support and documentation part. However, support is a major area that needs improvement. In general, the technical documentation isn't available to start with… more »
    Top Answer:We use OpenText MBPM for business process management and vendor invoice management. There are a lot of other variations as well. So we don't just use it for automation. Primarily, we get information… more »
    Ranking
    Views
    3,770
    Comparisons
    2,668
    Reviews
    8
    Average Words per Review
    442
    Rating
    7.6
    Views
    443
    Comparisons
    259
    Reviews
    0
    Average Words per Review
    0
    Rating
    N/A
    Comparisons
    Also Known As
    Business Automation Workflow
    Metastorm BPM
    Learn More
    Overview

    IBM Business Automation Workflow combines business process management and case management capabilities in one workflow solution. It integrates the capabilities of business process and case management into a single workflow offering. It unites information, process, and users to provide a 360-degree view of work to drive more successful optimized business outcomes. IBM Business Automation Workflow on Cloud provides the same capabilities that are offered in the IBM Business Automation Workflow offering, all within a ready-to-use, cloud-based environment that is hosted in IBM Cloud data centers and managed by IBM.

    OpenText's MBPM (formerly Metastorm BPM) delivers the insight, power and agility you need to make your vision for business improvement a reality.
    Sample Customers
    Key Bank, Barclays, Control€xpert, MIR Insurance Brokers, Conqord Oil
    Kommunales Rechenzentrum Minden-Ravensburg/Lippe (KRZ), Hawksford Group, Gauteng Provincial Government Department of Economic Development, Deutsche Post DHL, Sumitomo Mitsui Banking Corporation, London Underground, Great Clips, Fiat, Rompetrol, Gaston Memorial Hospital, Karolinska Institute, Bachmann, Alliance Healthcare
    Top Industries
    REVIEWERS
    Financial Services Firm64%
    Computer Software Company14%
    Engineering Company7%
    Government7%
    VISITORS READING REVIEWS
    Financial Services Firm34%
    Computer Software Company12%
    Insurance Company7%
    Government6%
    VISITORS READING REVIEWS
    Financial Services Firm17%
    Government16%
    Computer Software Company14%
    Insurance Company10%
    Company Size
    REVIEWERS
    Small Business24%
    Midsize Enterprise14%
    Large Enterprise62%
    VISITORS READING REVIEWS
    Small Business15%
    Midsize Enterprise11%
    Large Enterprise75%
    VISITORS READING REVIEWS
    Small Business14%
    Midsize Enterprise17%
    Large Enterprise69%
    Buyer's Guide
    IBM Business Automation Workflow vs. OpenText MBPM
    April 2024
    Find out what your peers are saying about IBM Business Automation Workflow vs. OpenText MBPM and other solutions. Updated: April 2024.
    768,578 professionals have used our research since 2012.

    IBM Business Automation Workflow is ranked 13th in Business Process Management (BPM) with 21 reviews while OpenText MBPM is ranked 41st in Business Process Management (BPM) with 2 reviews. IBM Business Automation Workflow is rated 7.6, while OpenText MBPM is rated 7.0. The top reviewer of IBM Business Automation Workflow writes "Good for case management, integration capabilities but lacks stability". On the other hand, the top reviewer of OpenText MBPM writes " A solution offering good automation capabilities while needing to improve its support and documentation". IBM Business Automation Workflow is most compared with IBM BPM, Camunda, Apache Airflow, AWS Step Functions and IBM Case Foundation, whereas OpenText MBPM is most compared with Camunda. See our IBM Business Automation Workflow vs. OpenText MBPM report.

    See our list of best Business Process Management (BPM) vendors.

    We monitor all Business Process Management (BPM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.