IBM Business Automation Workflow vs ProcessMaker comparison

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3,770 views|2,668 comparisons
76% willing to recommend
ProcessMaker Logo
767 views|495 comparisons
100% willing to recommend
Comparison Buyer's Guide
Executive Summary

We performed a comparison between IBM Business Automation Workflow and ProcessMaker based on real PeerSpot user reviews.

Find out in this report how the two Business Process Management (BPM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed IBM Business Automation Workflow vs. ProcessMaker Report (Updated: April 2024).
768,578 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"IBM Business Automation Workflow is useful for helping us design custom user interfaces and processes we require.""This is a low-code software where you can just drag and drop on the user interface. There are also a lot of quality integrations such as TMS.""No matter what somebody's technical experience level is, the tool can start adding value immediately. Even if that is just an analyst who doesn't have any technical background, they can use some of these no quote accelerators to get things from ideation to deployment in a matter of minutes.""IBM Business Automation Workflow provides a seamless streamlined collaboration within the organizations.""It helps develop applications very quickly. Once clients get used to it and familiar with the methodology, then they don't feel so locked in. It is able to add this element of agility to our clients' software development lifecycle. That is my favorite thing about it: You're not so locked in as you used to be when developing applications.""It provides a solution for integration orchestration. This solution is for any organization in the banking, telecommunications, healthcare, manufacturing, and all domains and industries.""It has had a positive effect on decision-making in my organization. It helps us with our dispute process.""It is the only product that includes capture content management and a process suite, as well as rules in RPA."

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"Its performance, stability, and security are fine.""What I like most is the seamlessness of the workflow capabilities."

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Cons
"The main areas which need improvement are specifically around reporting and analytics.""The initial setup is actually a really complicated process.""Sometimes, we feel like we are not getting the full features of the content management capabilities.""The UI of the solution is not good. They should work to update the solution and make it better and fresher.""The setup and installation process could be made easier.""IBM Business Automation Workflow is not a very user-friendly solution.""The development UI is sometimes a little slow.""I would like to see more streamlined install and provisioning; preferably containerized IBM BPM would be helpful."

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"Its interface should be a bit more user-friendly.""This solution only supports basic text, but we would like to be able to insert components such as rich text, graphs, charts, pictures, and other objects."

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Pricing and Cost Advice
  • "The solution has saved us time."
  • "There is still a relatively high total cost of ownership to actually implement, support, and stand up solutions."
  • "Nowadays, clients are looking at pricing as one of the major factors. For IBM products, they always think it is expensive for them. We are still educating our clients on the IBM FlexPoints licensing."
  • "When you compare with Laserfiche and M-Files, IBM is expensive."
  • "Licensing varies by use-case."
  • "IBM Business Automation Workflow has a flexible pricing mode, but the price is expensive. The price of the solution reflects the quality of the solution which is very high. The technical support is an additional cost."
  • "Our license is on a three-year term."
  • "It is on the expensive side, but it provides excellent supportability and an ecosystem that is proven to be a great fit for our organization."
  • More IBM Business Automation Workflow Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:We researched both IBM solutions and in the end, we chose Business Automation Workflow IBM BPM has a good user interface and the BPM coach is a helpful tool. The API is very useful in providing… more »
    Top Answer:The most valuable feature of IBM Business Automation Workflow is cost management.
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    Ranking
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    3,770
    Comparisons
    2,668
    Reviews
    8
    Average Words per Review
    442
    Rating
    7.6
    Views
    767
    Comparisons
    495
    Reviews
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    Average Words per Review
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    Also Known As
    Business Automation Workflow
    ProcessMaker Workflow Management & BPM, ProcessMaker BPM
    Learn More
    Overview

    IBM Business Automation Workflow combines business process management and case management capabilities in one workflow solution. It integrates the capabilities of business process and case management into a single workflow offering. It unites information, process, and users to provide a 360-degree view of work to drive more successful optimized business outcomes. IBM Business Automation Workflow on Cloud provides the same capabilities that are offered in the IBM Business Automation Workflow offering, all within a ready-to-use, cloud-based environment that is hosted in IBM Cloud data centers and managed by IBM.

    ProcessMaker is an American multinational corporation headquartered in Raleigh-Durham, North Carolina. The company specializes primarily in developing and marketing enterprise business process management (BPM) software. The company also provides customer support, training, and professional services to larger enterprise customers that require highly customized solutions. The company’s flagship Low-Code BPM product is known for its ease of use and ability for deep customization.

    Sample Customers
    Key Bank, Barclays, Control€xpert, MIR Insurance Brokers, Conqord Oil
    Tulsa Community College, Sirius College, Mcredit Vietnam, Oregon City Schools, Lakozy Toyota, HyperCube
    Top Industries
    REVIEWERS
    Financial Services Firm64%
    Computer Software Company14%
    Engineering Company7%
    Government7%
    VISITORS READING REVIEWS
    Financial Services Firm34%
    Computer Software Company12%
    Insurance Company7%
    Government6%
    VISITORS READING REVIEWS
    Computer Software Company16%
    Financial Services Firm16%
    Government10%
    Comms Service Provider9%
    Company Size
    REVIEWERS
    Small Business24%
    Midsize Enterprise14%
    Large Enterprise62%
    VISITORS READING REVIEWS
    Small Business15%
    Midsize Enterprise11%
    Large Enterprise75%
    VISITORS READING REVIEWS
    Small Business25%
    Midsize Enterprise13%
    Large Enterprise62%
    Buyer's Guide
    IBM Business Automation Workflow vs. ProcessMaker
    April 2024
    Find out what your peers are saying about IBM Business Automation Workflow vs. ProcessMaker and other solutions. Updated: April 2024.
    768,578 professionals have used our research since 2012.

    IBM Business Automation Workflow is ranked 13th in Business Process Management (BPM) with 21 reviews while ProcessMaker is ranked 37th in Business Process Management (BPM). IBM Business Automation Workflow is rated 7.6, while ProcessMaker is rated 7.6. The top reviewer of IBM Business Automation Workflow writes "Good for case management, integration capabilities but lacks stability". On the other hand, the top reviewer of ProcessMaker writes "Easy to learn, automates our manual processes to make things easier, and saves us time and money". IBM Business Automation Workflow is most compared with IBM BPM, Camunda, Apache Airflow, AWS Step Functions and IBM Case Foundation, whereas ProcessMaker is most compared with Camunda, Apache Airflow, Bonita, Appian and Nintex Process Platform. See our IBM Business Automation Workflow vs. ProcessMaker report.

    See our list of best Business Process Management (BPM) vendors.

    We monitor all Business Process Management (BPM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.