IBM Business Automation Workflow vs SoftExpert BPM comparison

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IBM Logo
3,770 views|2,668 comparisons
76% willing to recommend
SoftExpert Logo
152 views|91 comparisons
100% willing to recommend
Comparison Buyer's Guide
Executive Summary

We performed a comparison between IBM Business Automation Workflow and SoftExpert BPM based on real PeerSpot user reviews.

Find out in this report how the two Business Process Management (BPM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed IBM Business Automation Workflow vs. SoftExpert BPM Report (Updated: April 2024).
768,578 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"No matter what somebody's technical experience level is, the tool can start adding value immediately. Even if that is just an analyst who doesn't have any technical background, they can use some of these no quote accelerators to get things from ideation to deployment in a matter of minutes.""IBM Business Automation Workflow is useful for helping us design custom user interfaces and processes we require.""The workflow of BAW's automation is handled inside of BPM, so we can see what state it is at and how things are processing through.""The solution's most valuable aspect is the fact it is highly configurable. We can do configurations very easily.""It gives us the ability to create toolkits and use them across many different applications. It allows us to write things one time, instead of having to write a diary for every single different application. We can write at once and reuse it.""It performs the basic tasks that are required for the BBM solution as part of the overall integration with ECM or enterprise contact management.""It has integrated UI and deployment models, and it has a deep set of consultant and service provider ecosystem features.""It is the only product that includes capture content management and a process suite, as well as rules in RPA."

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"The most valuable feature of SoftExpert BPM is its ease of use.""A complete project management suite in one integrated package."

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Cons
"Sometimes, we feel like we are not getting the full features of the content management capabilities.""IBM Business Automation Workflow can improve UI flexibility and integration. Additionally, the solutions from IBM have to provide a paperless solution, allowing for digital versions of documents.""Every client is moving to the cloud. We are still a little behind with IBM, but we are catching up from my point of view.""The SCADA Systems are very sophisticated and have a hard time integrating with our older scales. The technical support in regards to the partner side needs some improvement.""IBM Business Automation Workflow is not a very user-friendly solution.""The main areas which need improvement are specifically around reporting and analytics.""I would definitely like to see a unified interface between the BPM side of the house and the case side of the house. Something that just seems a bit more cohesive, because right now there is sort of a disconnect between the BPM and the case side of the house. That makes it a bit of a hard sell sometimes. That is definitely first and foremost on my wish list.""I feel that the features are not user-friendly."

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"It could do more to use all the data it collects to intelligently manage the user experience.""The form in SoftExpert BPM should improve."

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Pricing and Cost Advice
  • "The solution has saved us time."
  • "There is still a relatively high total cost of ownership to actually implement, support, and stand up solutions."
  • "Nowadays, clients are looking at pricing as one of the major factors. For IBM products, they always think it is expensive for them. We are still educating our clients on the IBM FlexPoints licensing."
  • "When you compare with Laserfiche and M-Files, IBM is expensive."
  • "Licensing varies by use-case."
  • "IBM Business Automation Workflow has a flexible pricing mode, but the price is expensive. The price of the solution reflects the quality of the solution which is very high. The technical support is an additional cost."
  • "Our license is on a three-year term."
  • "It is on the expensive side, but it provides excellent supportability and an ecosystem that is proven to be a great fit for our organization."
  • More IBM Business Automation Workflow Pricing and Cost Advice →

  • "The price of SoftExpert BPM is not expensive."
  • More SoftExpert BPM Pricing and Cost Advice →

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    768,578 professionals have used our research since 2012.
    Questions from the Community
    Top Answer:We researched both IBM solutions and in the end, we chose Business Automation Workflow IBM BPM has a good user interface and the BPM coach is a helpful tool. The API is very useful in providing… more »
    Top Answer:The most valuable feature of IBM Business Automation Workflow is cost management.
    Top Answer:The most valuable feature of SoftExpert BPM is its ease of use.
    Top Answer:The price of SoftExpert BPM is not expensive.
    Top Answer:The form in SoftExpert BPM should improve.
    Ranking
    Views
    3,770
    Comparisons
    2,668
    Reviews
    8
    Average Words per Review
    442
    Rating
    7.6
    Views
    152
    Comparisons
    91
    Reviews
    1
    Average Words per Review
    180
    Rating
    10.0
    Comparisons
    Also Known As
    Business Automation Workflow
    Learn More
    Overview

    IBM Business Automation Workflow combines business process management and case management capabilities in one workflow solution. It integrates the capabilities of business process and case management into a single workflow offering. It unites information, process, and users to provide a 360-degree view of work to drive more successful optimized business outcomes. IBM Business Automation Workflow on Cloud provides the same capabilities that are offered in the IBM Business Automation Workflow offering, all within a ready-to-use, cloud-based environment that is hosted in IBM Cloud data centers and managed by IBM.

    SoftExpert is a market leader in software and services for enterprise-wide business process improvement and compliance management, providing the most comprehensive application suite to empower organizations to increase business performance at all levels and to maximize industry-mandated compliance and corporate governance programs.

    Sample Customers
    Key Bank, Barclays, Control€xpert, MIR Insurance Brokers, Conqord Oil
    Coca Cola, CRODA, CSN, Abril, Midea Carrier
    Top Industries
    REVIEWERS
    Financial Services Firm64%
    Computer Software Company14%
    Engineering Company7%
    Government7%
    VISITORS READING REVIEWS
    Financial Services Firm34%
    Computer Software Company12%
    Insurance Company7%
    Government6%
    No Data Available
    Company Size
    REVIEWERS
    Small Business24%
    Midsize Enterprise14%
    Large Enterprise62%
    VISITORS READING REVIEWS
    Small Business15%
    Midsize Enterprise11%
    Large Enterprise75%
    No Data Available
    Buyer's Guide
    IBM Business Automation Workflow vs. SoftExpert BPM
    April 2024
    Find out what your peers are saying about IBM Business Automation Workflow vs. SoftExpert BPM and other solutions. Updated: April 2024.
    768,578 professionals have used our research since 2012.

    IBM Business Automation Workflow is ranked 13th in Business Process Management (BPM) with 21 reviews while SoftExpert BPM is ranked 23rd in Business Process Management (BPM) with 2 reviews. IBM Business Automation Workflow is rated 7.6, while SoftExpert BPM is rated 10.0. The top reviewer of IBM Business Automation Workflow writes "Good for case management, integration capabilities but lacks stability". On the other hand, the top reviewer of SoftExpert BPM writes "Quick deployment, high availability, and easy to use". IBM Business Automation Workflow is most compared with IBM BPM, Camunda, Apache Airflow, AWS Step Functions and IBM Case Foundation, whereas SoftExpert BPM is most compared with . See our IBM Business Automation Workflow vs. SoftExpert BPM report.

    See our list of best Business Process Management (BPM) vendors.

    We monitor all Business Process Management (BPM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.