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IBM Business Automation Workflow vs SS&C Chorus comparison

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IBM Business Automation Workflow

Read 21 IBM Business Automation Workflow reviews
3,770 views|2,668 comparisons
76% willing to recommend
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SS&C Chorus

536 views|381 comparisons
Comparison Buyer's Guide
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Buyer's Guide
Business Process Management (BPM)
March 2024
Executive Summary

We performed a comparison between IBM Business Automation Workflow and SS&C Chorus based on real PeerSpot user reviews.

Find out what your peers are saying about Camunda, Apache, Pega and others in Business Process Management (BPM).
To learn more, read our detailed Business Process Management (BPM) Report (Updated: March 2024).
Download the complete report
768,578 professionals have used our research since 2012.
Featured Review
Anonymous User
A stable, scalable solution to help digitize business processes
We were a document-oriented organization, and we digitized all of our documents and used them in business processes from our document management... Read more →
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Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pricing and Cost Advice
  • "The solution has saved us time."
  • "There is still a relatively high total cost of ownership to actually implement, support, and stand up solutions."
  • "Nowadays, clients are looking at pricing as one of the major factors. For IBM products, they always think it is expensive for them. We are still educating our clients on the IBM FlexPoints licensing."
  • "When you compare with Laserfiche and M-Files, IBM is expensive."
  • "Licensing varies by use-case."
  • "IBM Business Automation Workflow has a flexible pricing mode, but the price is expensive. The price of the solution reflects the quality of the solution which is very high. The technical support is an additional cost."
  • "Our license is on a three-year term."
  • "It is on the expensive side, but it provides excellent supportability and an ecosystem that is proven to be a great fit for our organization."

    • More IBM Business Automation Workflow Pricing and Cost Advice →

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    Questions from the Community
    Which is better, IBM BPM or IBM Business Automation Workflow?
    Top Answer:We researched both IBM solutions and in the end, we chose Business Automation Workflow IBM BPM has a good user interface and the BPM coach is a helpful tool. The API is very useful in providing… more »
    What do you like most about IBM Business Automation Workflow?
    Top Answer:The most valuable feature of IBM Business Automation Workflow is cost management.
    Read all 22 answers   →
    What is your experience regarding pricing and costs for IBM Business Auto...
    Top Answer:The solution's pricing is a little bit expensive.
    Read all 14 answers   →
    Does it require any significant effort to upgrade AWD to SS&C Chorus?
    Top Answer:The effort required to upgrade from AWD to SS&C Chorus may vary depending on the size and complexity of your environment. It may take several months to complete the upgrade An overview of the steps… more »
    Ranking
    13th
    out of 93 in Business Process Management (BPM)
    Views
    3,770
    Comparisons
    2,668
    Reviews
    8
    Average Words per Review
    442
    Rating
    7.6
    39th
    out of 93 in Business Process Management (BPM)
    Views
    536
    Comparisons
    381
    Reviews
    0
    Average Words per Review
    0
    Rating
    N/A
    Comparisons
    Also Known As
    Business Automation Workflow
    SS&C AWD
    Learn More
    IBM
    SS&C Technologies
    Overview

    IBM Business Automation Workflow combines business process management and case management capabilities in one workflow solution. It integrates the capabilities of business process and case management into a single workflow offering. It unites information, process, and users to provide a 360-degree view of work to drive more successful optimized business outcomes. IBM Business Automation Workflow on Cloud provides the same capabilities that are offered in the IBM Business Automation Workflow offering, all within a ready-to-use, cloud-based environment that is hosted in IBM Cloud data centers and managed by IBM.

    SS&C Chorus is an intelligent automation platform designed to increase straight-through processing, reduce operational risk, and enhance digital customer journeys. Purpose-built for complex and regulated environments, SS&C Chorus brings machine learning, low-code process automation, system integration, case management, and document capture to transform, manage, and automate critical business processes. 

      Clients rely on SS&C Chorus to run mission-critical processes such as opening new customer accounts, paying out claims, and processing loans. SS&C Chorus is built for scale with over 4 billion transactions processed and 600 million pages digitized annually, and over 300,000 monthly active users. Customers can choose to host Chorus in the secure SS&C private cloud, or alternately in a cloud of their choice or on-premise. Implementation is guided by our in-house consultants who understand your industry and partner with you through configuration, process transformation, and change management. In addition to the platform, SS&C offers full-service business process outsourcing, with over 8,000 associates using SS&C Chorus daily to process work on behalf of customers.

      Sample Customers
      Key Bank, Barclays, Control€xpert, MIR Insurance Brokers, Conqord Oil
      Over 580 companies trust globally run their customer operations on SS&C Chorus, including: - 24 out of the top 25 financial services & banking firms- 19 out of the top 25 insurance firms- 17 out of the top 25 world banks- 14 out of the top 25 healthcare & pharma firms
      Top Industries
      REVIEWERS
      Financial Services Firm64%
      Computer Software Company14%
      Engineering Company7%
      Government7%
      VISITORS READING REVIEWS
      Financial Services Firm34%
      Computer Software Company12%
      Insurance Company7%
      Government7%
      VISITORS READING REVIEWS
      Financial Services Firm26%
      Computer Software Company18%
      Insurance Company12%
      Educational Organization7%
      Company Size
      REVIEWERS
      Small Business24%
      Midsize Enterprise14%
      Large Enterprise62%
      VISITORS READING REVIEWS
      Small Business15%
      Midsize Enterprise11%
      Large Enterprise75%
      VISITORS READING REVIEWS
      Small Business16%
      Midsize Enterprise13%
      Large Enterprise71%
      Buyer's Guide
      Business Process Management (BPM)
      March 2024
      Download Free Report
      Find out what your peers are saying about Camunda, Apache, Pega and others in Business Process Management (BPM). Updated: March 2024.
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      768,578 professionals have used our research since 2012.

      IBM Business Automation Workflow is ranked 13th in Business Process Management (BPM) with 21 reviews while SS&C Chorus is ranked 39th in Business Process Management (BPM). IBM Business Automation Workflow is rated 7.6, while SS&C Chorus is rated 0.0. The top reviewer of IBM Business Automation Workflow writes "Good for case management, integration capabilities but lacks stability". On the other hand, IBM Business Automation Workflow is most compared with IBM BPM, Camunda, Apache Airflow, AWS Step Functions and IBM Case Foundation, whereas SS&C Chorus is most compared with Pega BPM, Appian, ServiceNow Now Platform, IBM BPM and FIS Commercial Lending Suite.

      See our list of best Business Process Management (BPM) vendors.

      We monitor all Business Process Management (BPM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.