Compare IBM Case Foundation vs. OpenText 360 for SharePoint

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Most Helpful Review
Find out what your peers are saying about IBM Case Foundation vs. OpenText 360 for SharePoint and other solutions. Updated: November 2020.
447,546 professionals have used our research since 2012.
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
"The solution is scalable.""The client and the IBM content navigation are the solution's most valuable features.""Flexible and the ability to divide search screens, and to search for documents. The ECM feature inside the system is great.""The most valuable features are those involving decision making, analysis, and anything related to event documents because those processes are related to content as well.""It is easy to set up workflows that notify the user depending on certain events.""The most valuable feature is its stability, which is why we are using it.""The content management is great."

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"It's all now on cloud subscription, so you can use all the features without worrying about making the system updates patches.""In terms of its most valuable features, this solution, in general, will provide all you need and it's very convenient to use. We can share our details to collaborative platforms. We can give access to users. It's pretty flexible."

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Cons
"The service as it currently stands is out-of-date and lacks flexibility.""Comparing the solution with other interfaces, IBM BPM is much better than Case Foundation. They need to make this solution's interface more user-friendly.""There are some features that could be enhanced like the document viewer""The interface needs to be more user-friendly.""Once a workflow is launched then it stays static forever, which is a problem because if there is a change in the business then you cannot change the workflow.""We are now using microservices but there are some areas where the coordination with FileNet is problematic.""90% of the feedback we receive states that the UI is not very user-friendly."

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"They need to come with more out of the box solutions, rather than depending on customers to develop them.""They are not going for any add-ons right now. It's the same version we are still using and there is no plan of upgrading and/or creating any add-ons at all."

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Pricing and Cost Advice
"Pricing is in the mid-range, it is not cheap, but it's not expensive.""This is not an expensive solution and we are using the standard license.""IBM Case Foundation is a little expensive."

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Questions from the Community
Top Answer: The most valuable features are those involving decision making, analysis, and anything related to event documents because those processes are related to content as well.
Top Answer: Pricing is in the mid-range, it is not cheap, but it's not expensive. Two models are available and it depends on which one you are using.
Top Answer: The interface needs to be more user-friendly. In the next release, I would like to see better integration with ERP tools and an improved interface.
Top Answer: In terms of its most valuable features, this solution, in general, will provide all you need and it's very convenient to use. We can share our details to collaborative platforms. We can give access to… more »
Top Answer: We are an information solutions company. We need a platform where we can connect all the videos through SharePoints and input and export through that. They are not going for any add-ons right now… more »
Top Answer: Our primary use case is for providing user profiles.
Ranking
Views
878
Comparisons
651
Reviews
7
Average Words per Review
383
Avg. Rating
7.7
Views
1,214
Comparisons
648
Reviews
2
Average Words per Review
514
Avg. Rating
9.0
Popular Comparisons
Compared 63% of the time.
Compared 8% of the time.
Compared 8% of the time.
Also Known As
Case Foundation, FileNet Business Process ManagerProcess 360, Global 360, OpenText Process 360
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IBM
OpenText
Overview
IBM Case Foundation is for organizations that need to harness unstructured information and integrate it with business processes to drive critical business decisions. It enables organizations to create, manage and optimize case-based processes and is designed to decrease development costs while significantly improving process performance. Case Foundation links specific pieces of content with a structured workflow. It's an on ramp for organizations that choose to move from document-centric workflow solutions to the advanced capabilities of IBM Case Manager.With Process360, businesses can take advantage of enterprise process applications delivered on top of SharePoint that also leverage other Microsoft technologies for content management, collaboration, user interface design, and integrated communications.
Offer
Learn more about IBM Case Foundation
Learn more about OpenText 360 for SharePoint
Sample Customers
Suncorp Group LimitediTAC Software, AG Alcatel-Lucent, Pacific Life, Deutsche Verbindungsstelle Krankenversicherung Ausland (DVKA)
Top Industries
No Data Available
VISITORS READING REVIEWS
Computer Software Company30%
Insurance Company18%
Government14%
Comms Service Provider12%
Company Size
REVIEWERS
Small Business25%
Midsize Enterprise38%
Large Enterprise38%
No Data Available
Find out what your peers are saying about IBM Case Foundation vs. OpenText 360 for SharePoint and other solutions. Updated: November 2020.
447,546 professionals have used our research since 2012.
IBM Case Foundation is ranked 13th in Business Process Management with 7 reviews while OpenText 360 for SharePoint is ranked 16th in Business Process Management with 2 reviews. IBM Case Foundation is rated 7.8, while OpenText 360 for SharePoint is rated 9.0. The top reviewer of IBM Case Foundation writes "Harness and integrate unstructured information with business processes". On the other hand, the top reviewer of OpenText 360 for SharePoint writes "You can use all the features without worrying about making the system update patches, all of the issues are taken care of in the cloud version". IBM Case Foundation is most compared with IBM BPM, IBM Business Automation Workflow, Pega BPM and Camunda BPM, whereas OpenText 360 for SharePoint is most compared with Camunda BPM, Apache Airflow, Pega BPM, Kofax TotalAgility and Oracle BPM. See our IBM Case Foundation vs. OpenText 360 for SharePoint report.

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