Most Helpful Review
It provides us the capability of producing business processes for documents that are launched immediately when a document comes into the repository.
We have manual processes, so the workflow enables us to automate a number of these processes.
The place of improvement is merging or combining all of the workflow functionality into one seamless tool. Now, there are multiple installations that are different. Case Foundation, before you can put Case Manager and you've got IBM BPM, and the roadmap is there to merge them altogether. But that's the struggle at the moment, it's having multiple installations and disparate workflow applications.
We have a very good time to market tool, and the development platform should be made user-friendly. Mostly, it's just support.
Compared 47% of the time.
Compared 15% of the time.
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Compared 9% of the time.
Compared 18% of the time.
Compared 16% of the time.
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Compared 10% of the time.
Also Known As
|Also Known As||Case Foundation, FileNet Business Process Manager||Process 360, Global 360|
|Overview||IBM Case Foundation is for organizations that need to harness unstructured information and integrate it with business processes to drive critical business decisions. It enables organizations to create, manage and optimize case-based processes and is designed to decrease development costs while significantly improving process performance. Case Foundation links specific pieces of content with a structured workflow. It's an on ramp for organizations that choose to move from document-centric workflow solutions to the advanced capabilities of IBM Case Manager.||With Process360, businesses can take advantage of enterprise process applications delivered on top of SharePoint that also leverage other Microsoft technologies for content management, collaboration, user interface design, and integrated communications.|
Learn more about IBM Case Foundation
Learn more about OpenText Process 360
|Sample Customers||Suncorp Group Limited||iTAC Software, AG Alcatel-Lucent, Pacific Life, Deutsche Verbindungsstelle Krankenversicherung Ausland (DVKA)|