We performed a comparison between IBM Case Foundation and OpenText 360 for SharePoint based on real PeerSpot user reviews.
Find out in this report how the two Business Process Management (BPM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Case Foundation provides a strong security boost."
"It provides us the capability of producing business processes for documents that are launched immediately when a document comes into the repository."
"It's very easy."
"The client and the IBM content navigation are the solution's most valuable features."
"The most valuable feature is its stability, which is why we are using it."
"The most valuable feature is the content manager part of the file as it is very stable, robust, and reliable."
"The solution is scalable."
"A valuable feature includes seamless integration with the document management system, along with robust capabilities in analytics and reporting."
"We have manual processes, so the workflow enables us to automate a number of these processes."
"It has a lot of flexibility, and Microsoft does come up with some new additions from time to time."
"This solution has good connection and we do not need to migrate everything in order to protect the repository."
"The fact that you can see and create something that fits your business is the most valuable thing in this platform. It is a customizable product, so it fits your needs."
"The collaborative environment for long-term archival or record management is great."
"The most valuable features are collaboration, traceability, retention of documents, and search."
"The product has a strong and easy integration with Teams."
"The fact that it allows for the internal sharing of information is very good."
"We are now using microservices but there are some areas where the coordination with FileNet is problematic."
"The interface needs to be more user-friendly."
"IBM needs to update the user interfaces of all its products to make them more intuitive and accessible to beginners. Compared to Microsoft products, IBM solutions are less user-friendly. IBM programs are hard to master. It's a problem in my region because it's hard to find IT staff who can work with IBM."
"There are some features that could be enhanced like the document viewer"
"There is a need for more open and flexible integration capabilities, allowing seamless collaboration with a broader spectrum of business process management solutions, beyond the confines of IBM's document management offerings."
"Once a workflow is launched then it stays static forever, which is a problem because if there is a change in the business then you cannot change the workflow."
"The solution can be quite expensive."
"90% of the feedback we receive states that the UI is not very user-friendly."
"We have a very good time to market tool, and the development platform should be made user-friendly. Mostly, it's just support."
"An area for improvement would be how the platform handles large volumes of documents. It also doesn't provide a very good, robust backup and restore capacity. In the next release, I would like the search technology to be improved."
"The user interface could definitely be improved."
"The platform's workflows could be more intuitive and easier to use."
"They are not going for any add-ons right now. It's the same version we are still using and there is no plan of upgrading and/or creating any add-ons at all."
"Its licensing needs to be simplified. Currently, its licensing is very complex. It contains a number of pieces, and you have to be an expert in reading all the conditions in the license. They should simplify the licensing and make it easier to understand. It would make a customer's life easier."
"They need to come with more out of the box solutions, rather than depending on customers to develop them."
"Integration is an area where the solution lacks."
IBM Case Foundation is ranked 22nd in Business Process Management (BPM) with 12 reviews while OpenText 360 for SharePoint is ranked 15th in Business Process Management (BPM) with 12 reviews. IBM Case Foundation is rated 7.8, while OpenText 360 for SharePoint is rated 8.4. The top reviewer of IBM Case Foundation writes "Streamlined business process automation with user-friendly design". On the other hand, the top reviewer of OpenText 360 for SharePoint writes "A great, collaborative environment with scalability for many products". IBM Case Foundation is most compared with IBM Business Automation Workflow, whereas OpenText 360 for SharePoint is most compared with Apache Airflow, IBM BPM, Bizagi, Adobe Experience Manager (AEM) Forms and Camunda. See our IBM Case Foundation vs. OpenText 360 for SharePoint report.
See our list of best Business Process Management (BPM) vendors.
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