We performed a comparison between IBM Case Foundation and Pega BPM based on real PeerSpot user reviews.
Find out in this report how the two Business Process Management (BPM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It provides us the capability of producing business processes for documents that are launched immediately when a document comes into the repository."
"The client and the IBM content navigation are the solution's most valuable features."
"The most valuable feature is its stability, which is why we are using it."
"The most valuable feature is the content manager part of the file as it is very stable, robust, and reliable."
"The solution is scalable."
"The most valuable features are those involving decision making, analysis, and anything related to event documents because those processes are related to content as well."
"Flexible and the ability to divide search screens, and to search for documents. The ECM feature inside the system is great."
"It is easy to set up workflows that notify the user depending on certain events."
"The solution is operating well overall."
"There are a lot of frameworks in the product. I use Pega PRPC the most."
"The robotic process automation has increased the confidence of business users."
"The product helps you to build faster."
"The initial setup is pretty straightforward."
"The most valuable feature is the situational layer cake."
"The solution provides us with a very good dashboard."
"The interface is quite simple and easy to use, even for beginners."
"There is a need for more open and flexible integration capabilities, allowing seamless collaboration with a broader spectrum of business process management solutions, beyond the confines of IBM's document management offerings."
"The interface needs to be more user-friendly."
"There are some features that could be enhanced like the document viewer"
"The place of improvement is merging or combining all of the workflow functionality into one seamless tool. Now, there are multiple installations that are different. Case Foundation, before you can put Case Manager and you've got IBM BPM, and the roadmap is there to merge them altogether. But that's the struggle at the moment, it's having multiple installations and disparate workflow applications."
"The service as it currently stands is out-of-date and lacks flexibility."
"Comparing the solution with other interfaces, IBM BPM is much better than Case Foundation. They need to make this solution's interface more user-friendly."
"We are now using microservices but there are some areas where the coordination with FileNet is problematic."
"IBM needs to update the user interfaces of all its products to make them more intuitive and accessible to beginners. Compared to Microsoft products, IBM solutions are less user-friendly. IBM programs are hard to master. It's a problem in my region because it's hard to find IT staff who can work with IBM."
"Pega should work on redefining their model and creating a demand for their skills."
"One of the areas of this solution that could be improved would be to advance the low code features of the application itself. We would also like to use the same platform to build any application, even if it is not necessarily defined as a functionality needed by a BPM."
"UI needs improvement."
"I think there is room for improvement in the low code/ no code environment that they're promoting now. That needs to be aligned a little bit more. I still feel that it is not that friendly for a person who has no experience with Pega to just go in and try to create something."
"Pega's technical support could be better."
"The unit testing needs to improve, as well as the user interface."
"I would like to see Pega BPM improve the user experience."
"I believe they simplify the application development. It is still complex. The learning is not easy, it takes time compared to other products on the market."
IBM Case Foundation is ranked 22nd in Business Process Management (BPM) with 12 reviews while Pega BPM is ranked 3rd in Business Process Management (BPM) with 55 reviews. IBM Case Foundation is rated 7.8, while Pega BPM is rated 8.2. The top reviewer of IBM Case Foundation writes "Streamlined business process automation with user-friendly design". On the other hand, the top reviewer of Pega BPM writes "Low code with great APIs and good flexibility". IBM Case Foundation is most compared with IBM Business Automation Workflow, whereas Pega BPM is most compared with ServiceNow, Camunda, Appian, Microsoft Power Apps and IBM BPM. See our IBM Case Foundation vs. Pega BPM report.
See our list of best Business Process Management (BPM) vendors.
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