We performed a comparison between IBM Cloud Identity Service and Okta Workforce Identity based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, Okta, Google and others in Identity and Access Management as a Service (IDaaS) (IAMaaS)."It is multiple identity and access management, so all of the applications are valuable. It's also part of the automated process."
"One of the most valuable features of IBM Cloud Identity Service is that it delivers integrations with the commercial SaaS software that's available."
"It is stable. We can automate many of our daily operations with it, and we don't have to manage many things manually."
"The product is easy to use."
"Enabled MFA to access federated applications as well as increased user satisfaction through improved provisioning times and more reliable processes."
"The feature that is most valuable to me is the automated user provisioning that we set up using Okta as a major part of that process."
"This solution has a lot of capabilities and features."
"The most valuable features of Okta Workforce Identity are SSO, MFA, and beneficial feature sets."
"It has a wide range of MFA options. I prefer "Okta Verify" out of them all."
"Its integration components are most valuable. It integrates with everything in some way. There are some products, such as O365 or AD, with which it completely and 100% integrates. So, you can seamlessly create accounts across the board with some of these products. For some of the products with which it doesn't completely integrate, you can do some kind of interfacing."
"Okta Workforce Identity is easy to use and has a lot of components."
"The initial setup is complex, it's not straightforward. It takes months because it's not straightforward."
"IBM Cloud Identity Service is going in the right direction with the product. They need to keep building out the integrations and having the library is very critical."
"Everything can be more stable and secure. There could also be more account features. I would like to be able to do more things through it to manage users' accounts."
"The product is expensive compared to other tools."
"We've not had any problems with Okta."
"We still had to write several internal programs/scripts to complete the user-provisioning process. Okta does not have the ability to provision mailbox accounts for on-premise Exchange or in a hybrid O365 environment. The Group Push function from Okta to AD did not work reliably in our environment."
"They should focus on improving them to provide top-notch team access management while still offering those typical features."
"The initial setup can be complex at first."
"The training is too costly."
"The stability could be better."
"Therefore, if you have 10 million users, that's almost 100 million, so it is costly."
Earn 20 points
IBM Cloud Identity Service is ranked 22nd in Identity and Access Management as a Service (IDaaS) (IAMaaS) while Okta Workforce Identity is ranked 2nd in Identity and Access Management as a Service (IDaaS) (IAMaaS) with 56 reviews. IBM Cloud Identity Service is rated 8.0, while Okta Workforce Identity is rated 8.6. The top reviewer of IBM Cloud Identity Service writes "Excellent support, beneficial integration, and low maintenance". On the other hand, the top reviewer of Okta Workforce Identity writes "Extremely easy to work with, simple to set up, and reasonably priced ". IBM Cloud Identity Service is most compared with Microsoft Entra ID, whereas Okta Workforce Identity is most compared with Google Cloud Identity, Microsoft Entra ID, SailPoint IdentityIQ, Saviynt and Auth0.
See our list of best Identity and Access Management as a Service (IDaaS) (IAMaaS) vendors.
We monitor all Identity and Access Management as a Service (IDaaS) (IAMaaS) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.