IBM Cloud Identity Service vs Okta Workforce Identity comparison

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IBM Logo
328 views|219 comparisons
100% willing to recommend
Okta Logo
7,224 views|5,965 comparisons
93% willing to recommend
Comparison Buyer's Guide
Executive Summary

We performed a comparison between IBM Cloud Identity Service and Okta Workforce Identity based on real PeerSpot user reviews.

Find out what your peers are saying about Microsoft, Okta, Google and others in Identity and Access Management as a Service (IDaaS) (IAMaaS).
To learn more, read our detailed Identity and Access Management as a Service (IDaaS) (IAMaaS) Report (Updated: April 2024).
767,995 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"It is multiple identity and access management, so all of the applications are valuable. It's also part of the automated process.""One of the most valuable features of IBM Cloud Identity Service is that it delivers integrations with the commercial SaaS software that's available.""It is stable. We can automate many of our daily operations with it, and we don't have to manage many things manually."

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"The product is easy to use.""Enabled MFA to access federated applications as well as increased user satisfaction through improved provisioning times and more reliable processes.""The feature that is most valuable to me is the automated user provisioning that we set up using Okta as a major part of that process.""This solution has a lot of capabilities and features.""The most valuable features of Okta Workforce Identity are SSO, MFA, and beneficial feature sets.""It has a wide range of MFA options. I prefer "Okta Verify" out of them all.""Its integration components are most valuable. It integrates with everything in some way. There are some products, such as O365 or AD, with which it completely and 100% integrates. So, you can seamlessly create accounts across the board with some of these products. For some of the products with which it doesn't completely integrate, you can do some kind of interfacing.""Okta Workforce Identity is easy to use and has a lot of components."

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Cons
"The initial setup is complex, it's not straightforward. It takes months because it's not straightforward.""IBM Cloud Identity Service is going in the right direction with the product. They need to keep building out the integrations and having the library is very critical.""Everything can be more stable and secure. There could also be more account features. I would like to be able to do more things through it to manage users' accounts."

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"The product is expensive compared to other tools.""We've not had any problems with Okta.""We still had to write several internal programs/scripts to complete the user-provisioning process. Okta does not have the ability to provision mailbox accounts for on-premise Exchange or in a hybrid O365 environment. The Group Push function from Okta to AD did not work reliably in our environment.""They should focus on improving them to provide top-notch team access management while still offering those typical features.""The initial setup can be complex at first.""The training is too costly.""The stability could be better.""Therefore, if you have 10 million users, that's almost 100 million, so it is costly."

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Pricing and Cost Advice
  • "The price of the solution is expensive for non-enterprise companies. IBM's always going to be a little more expensive, you're going to be paying a premium. However, depending on the organization's needs, there's probably a benefit there to do even with the price being the way it is."
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  • "It could be a bit too pricey for small companies. Okta Workforce Identity can add a lot of benefits, but smaller companies may not have a lot of applications that need to be managed by Okta Workforce Identity. In larger organizations, there are more departments, applications, and users to manage. Okta Workforce Identity adds a bit more value to those bigger organizations. In addition to standard licensing fees, there are also additional costs for things"
  • "License is around US$20,000 annually."
  • "I believe it competes well. The pricing is pretty competitive. I know that Microsoft also provides something similar with its MFA and identity services."
  • "It is costly for large companies."
  • "The price of this product could be lower."
  • "It has a yearly subscription. As compared to its competitors, it is quite expensive. It also has a complex licensing model."
  • "The pricing is reasonable."
  • "This solution is costly. Pricing is decent if you have less users, but it significantly goes up the more users you have, with its cost not justified."
  • More Okta Workforce Identity Pricing and Cost Advice →

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    Top Answer:They could provide collaboration with Microsoft for conditional access and other features. They could work on reducing bugs as well.
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    Views
    7,224
    Comparisons
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    495
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    Overview

    Whether your applications are custom, your business processes complex, or you're looking for world-class professional services and project management to coordinate each step of your project, IBM Cloud Identity Service is uniquely suited to serve organizations with out-of-the box challenges.

    IBM Cloud Identity Service can be designed to help with the full lifecycle of implementation and operations, including discovery, planning, project management, integration engineering and more – expertly delivered by IBM's global staff of identity professionals.

    Okta Workforce Identity is a comprehensive identity and access management (IAM) solution designed to enhance security and streamline user experiences for businesses of all sizes. As a cloud-based platform, it offers a suite of tools that simplify user authentication, authorization, and management across a variety of applications and services.

    Core Features

    • Single Sign-On (SSO): Enables users to access multiple applications with a single set of credentials, enhancing convenience and reducing password fatigue.
    • Adaptive Multi-Factor Authentication (MFA): Provides robust security by requiring additional verification factors, which can adapt based on the user's location, device, and behavior.
    • Lifecycle Management: Automates user account creation, updating, and deactivation, ensuring access rights are current and compliant with company policies.
    • Universal Directory: A centralized directory service that supports user and group management across various applications, simplifying administrative tasks.
    • API Access Management: Safeguards APIs by implementing policies that control how and when they can be accessed, which is crucial for protecting sensitive data.

    PeerSpot users often praise Okta Workforce Identity for its ease of use and robust security features. IT professionals appreciate the streamlined integration with numerous applications and the flexibility in configuring access policies. Business executives value the enhanced security posture and the ability to enforce compliance across their digital assets.

    For IT professionals, Okta Workforce Identity offers a scalable and efficient solution to manage user identities and access rights. The ability to automate routine tasks like user provisioning and deactivation significantly reduces administrative overhead, allowing IT teams to focus on more strategic initiatives. Furthermore, the platform's comprehensive reporting capabilities aid in monitoring and auditing access, which is critical for maintaining security and compliance.

    Business executives will find that Okta Workforce Identity aligns with broader organizational goals of operational efficiency and risk management. Its intuitive user experience minimizes disruptions to workforce productivity, while advanced security features like adaptive MFA help mitigate the risk of data breaches. The platform's cloud-based nature ensures scalability and agility, enabling businesses to adapt quickly to changing market conditions and workforce dynamics.

    Okta Workforce Identity stands out as a versatile and secure IAM solution, adept at meeting the complex needs of modern enterprises. Its combination of user-friendly features and robust security measures makes it a top choice for organizations aiming to streamline their identity management processes while bolstering their cybersecurity defenses.

    Sample Customers
    Baxter Healthcare, 
    FedEx, Zoom, Takeda, Lululemon Athletica, GrunHub, jetBlue, McKensson, Bain & Company, Engie, Peloton, Sonos, T-Mobile, Hewlett Packard, MGM Resorts, Ally Financial, Priceline, Albertsons, Itercom, Classy, FICO, Kensho, Live Nation, Drata, Rotary, and others.
    Top Industries
    VISITORS READING REVIEWS
    Financial Services Firm24%
    Computer Software Company13%
    Comms Service Provider12%
    Retailer7%
    REVIEWERS
    Computer Software Company28%
    Manufacturing Company16%
    Comms Service Provider9%
    Healthcare Company6%
    VISITORS READING REVIEWS
    Computer Software Company17%
    Financial Services Firm10%
    Government7%
    Comms Service Provider6%
    Company Size
    VISITORS READING REVIEWS
    Small Business15%
    Midsize Enterprise9%
    Large Enterprise76%
    REVIEWERS
    Small Business38%
    Midsize Enterprise20%
    Large Enterprise42%
    VISITORS READING REVIEWS
    Small Business25%
    Midsize Enterprise13%
    Large Enterprise62%
    Buyer's Guide
    Identity and Access Management as a Service (IDaaS) (IAMaaS)
    April 2024
    Find out what your peers are saying about Microsoft, Okta, Google and others in Identity and Access Management as a Service (IDaaS) (IAMaaS). Updated: April 2024.
    767,995 professionals have used our research since 2012.

    IBM Cloud Identity Service is ranked 22nd in Identity and Access Management as a Service (IDaaS) (IAMaaS) while Okta Workforce Identity is ranked 2nd in Identity and Access Management as a Service (IDaaS) (IAMaaS) with 56 reviews. IBM Cloud Identity Service is rated 8.0, while Okta Workforce Identity is rated 8.6. The top reviewer of IBM Cloud Identity Service writes "Excellent support, beneficial integration, and low maintenance". On the other hand, the top reviewer of Okta Workforce Identity writes "Extremely easy to work with, simple to set up, and reasonably priced ". IBM Cloud Identity Service is most compared with Microsoft Entra ID, whereas Okta Workforce Identity is most compared with Google Cloud Identity, Microsoft Entra ID, SailPoint IdentityIQ, Saviynt and Auth0.

    See our list of best Identity and Access Management as a Service (IDaaS) (IAMaaS) vendors.

    We monitor all Identity and Access Management as a Service (IDaaS) (IAMaaS) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.