IBM Cloud Identity Service vs OneLogin by One Identity comparison

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Executive Summary

We performed a comparison between IBM Cloud Identity Service and OneLogin by One Identity based on real PeerSpot user reviews.

Find out what your peers are saying about Microsoft, Okta, Google and others in Identity and Access Management as a Service (IDaaS) (IAMaaS).
To learn more, read our detailed Identity and Access Management as a Service (IDaaS) (IAMaaS) Report (Updated: March 2024).
765,234 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"It is stable. We can automate many of our daily operations with it, and we don't have to manage many things manually.""It is multiple identity and access management, so all of the applications are valuable. It's also part of the automated process.""One of the most valuable features of IBM Cloud Identity Service is that it delivers integrations with the commercial SaaS software that's available."

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"Documentation.""One aspect I particularly appreciate is their exceptional customer support whenever I've needed assistance.""The solution's ability to save and manage of all my passwords is great.""Once I made the OneLogin ID, it would essentially make user names and passwords for every application that we had.""In my role, the most valuable features are two-factor authentication and self-service password reset. The most helpful feature for the institution as a whole is probably the single sign-on. As an IT director, I care about security and ease of use.""OneLogin is efficient.""Ease of integration with AD.""When it comes to access management, the solution's single pane of glass is extremely important. The single pane of glass for access management enables collaborative work between IT and security. We have access to certain applications that require device trust. Based on the role, we can access those applications through OneLogin Desktop."

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Cons
"The initial setup is complex, it's not straightforward. It takes months because it's not straightforward.""IBM Cloud Identity Service is going in the right direction with the product. They need to keep building out the integrations and having the library is very critical.""Everything can be more stable and secure. There could also be more account features. I would like to be able to do more things through it to manage users' accounts."

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"I'd like OneLogin to have a customization section that displays the company's offerings, categorized by different topics.""OneLogin offers a Virtual LDAP feature that we utilize, although it differs slightly from traditional LDAP servers.""The tool must be made more robust.""While I initially used OneLogin's desktop feature to extend SSO, I discontinued it two years ago due to limitations.""We've been experiencing some pain points since the acquisition. For example, there have been some outages we didn't see previously, which are a big topic with my executive team. You have hundreds of applications relying on this service for login. If the service is unavailable, nobody can log into these applications.""In terms of managing the users on a large scale, it would be easier if they had some kind of user management portal.""They have downtime twice a year or once in six months. During the downtime, the SSO page did not come up. When users wanted to get to their email, they were redirected to the OneLogin page, but the page did not come up, and MFA and logins failed. It completely crippled us.""More off-hour support."

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Pricing and Cost Advice
  • "The price of the solution is expensive for non-enterprise companies. IBM's always going to be a little more expensive, you're going to be paying a premium. However, depending on the organization's needs, there's probably a benefit there to do even with the price being the way it is."
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  • "Surprisingly expensive given the price of on-premise solutions."
  • "The pricing for OneLogin seems to be okay. The pricing and licensing are affordable. If you'd consider OneLogin to be expensive, it's worth it."
  • "The price of the licensing is fine."
  • "The pricing and licensing are reasonable. It is much cheaper than other products."
  • "We were happy with the price we got when we signed up, but I don't know what will happen when the time comes to renew because it is a different company now. We haven't seen any pricing models or had that discussion yet. My renewal is a year and a half away. It's worth what we're paying for it. There's no way we could provide the level of service for cheaper or try to do the same in-house."
  • "OneLogin's pricing, from the perspective of the education sector, seems quite reasonable for the value it delivers."
  • "While I wish OneLogin's pricing was more affordable, their licensing model, which is based on per user, is acceptable."
  • "It was cheap in the beginning, and then it became very expensive. We were initially charged $2 per user per month, which was fine, but by the second year, they increased it to $5 per user. That became very expensive for us because we had about 1,500 users. At $2 per user, it comes out to be $3,000 a month, which is $36,000 a year. If we move to $5 per user, it comes out to be $7,500 a month. That made its cost so high. That is why we removed the product because the cost was high."
  • More OneLogin by One Identity Pricing and Cost Advice →

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    Top Answer:I'd like it to have a customization section that displays the company's offerings, categorized by different topics. Ideally, there would be a user-friendly feature at the top allowing individuals to… more »
    Top Answer:We use OneLogin to log in to all our different systems. This means I only need to go to the OneLogin portal to access all my frequently used applications, like our CRM, Greenhouse for recruiting, Jira… more »
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    Comparisons
    Also Known As
    OneLogin, OneLogin Workforce Identity
    Learn More
    Overview

    Whether your applications are custom, your business processes complex, or you're looking for world-class professional services and project management to coordinate each step of your project, IBM Cloud Identity Service is uniquely suited to serve organizations with out-of-the box challenges.

    IBM Cloud Identity Service can be designed to help with the full lifecycle of implementation and operations, including discovery, planning, project management, integration engineering and more – expertly delivered by IBM's global staff of identity professionals.


    OneLogin by One Identity is a cloud-based access management solution for the modern enterprise. It delivers secure access for every user, every app and every device to meet an organization’s Workforce and Customer and Identity and Access Management (CIAM) needs.

    OneLogin provides secure single sign-on, multi-factor authentication (supporting a wide array of passwordless authentication factors), adaptive authentication, desktop-level MFA, directory integration with AD, LDAP, G Suite and other external directories, identity lifecycle management and much more. OneLogin advanced authentication capabilities provide multi-layer, context aware and risk-based protection, minimizing the most common attacks and resulting in increased security, a frictionless user experience, and compliance with regulatory requirements. Furthermore, OneLogin’s user-friendly interface and streamlined design make it easy for end users and IT administrators to navigate the platform and remain productive.

    Sample Customers
    Baxter Healthcare, 
    OneLogin has thousands of customers across multiple industries and from around the globe such as Uber, Airbnb, Noom, Petco, Sony, Lucky Brand, Tesco, Airbus, Japan Airlines, Aetna, Compass, Kaplan, Susan G. Komen, AAA and PennyMac.
    Top Industries
    VISITORS READING REVIEWS
    Financial Services Firm23%
    Computer Software Company14%
    Comms Service Provider11%
    Retailer7%
    REVIEWERS
    Computer Software Company14%
    University7%
    Manufacturing Company7%
    Insurance Company7%
    VISITORS READING REVIEWS
    Computer Software Company26%
    Financial Services Firm9%
    Comms Service Provider7%
    Retailer6%
    Company Size
    VISITORS READING REVIEWS
    Small Business14%
    Midsize Enterprise11%
    Large Enterprise75%
    REVIEWERS
    Small Business41%
    Midsize Enterprise18%
    Large Enterprise41%
    VISITORS READING REVIEWS
    Small Business26%
    Midsize Enterprise14%
    Large Enterprise60%
    Buyer's Guide
    Identity and Access Management as a Service (IDaaS) (IAMaaS)
    March 2024
    Find out what your peers are saying about Microsoft, Okta, Google and others in Identity and Access Management as a Service (IDaaS) (IAMaaS). Updated: March 2024.
    765,234 professionals have used our research since 2012.

    IBM Cloud Identity Service is ranked 20th in Identity and Access Management as a Service (IDaaS) (IAMaaS) while OneLogin by One Identity is ranked 8th in Identity and Access Management as a Service (IDaaS) (IAMaaS) with 16 reviews. IBM Cloud Identity Service is rated 8.0, while OneLogin by One Identity is rated 8.6. The top reviewer of IBM Cloud Identity Service writes "Excellent support, beneficial integration, and low maintenance". On the other hand, the top reviewer of OneLogin by One Identity writes "Integrated well and had a single pane of glass, but downtime and pricing were issues for us". IBM Cloud Identity Service is most compared with Microsoft Entra ID, whereas OneLogin by One Identity is most compared with Auth0, Microsoft Entra ID, Okta Workforce Identity, LastPass and One Identity Manager.

    See our list of best Identity and Access Management as a Service (IDaaS) (IAMaaS) vendors.

    We monitor all Identity and Access Management as a Service (IDaaS) (IAMaaS) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.