We performed a comparison between IBM Cloud Identity Service and SailPoint IdentityIQ based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, Okta, Google and others in Identity and Access Management as a Service (IDaaS) (IAMaaS)."One of the most valuable features of IBM Cloud Identity Service is that it delivers integrations with the commercial SaaS software that's available."
"It is multiple identity and access management, so all of the applications are valuable. It's also part of the automated process."
"It is stable. We can automate many of our daily operations with it, and we don't have to manage many things manually."
"Access certification and provisioning are two of the solutions most valuable features."
"The solution is pretty stable and simple to use."
"The most valuable features of SailPoint IdentityIQ are the reporting because it is better than other solutions. The workflows can be customized to our requirements and the overall features are good."
"The most valuable feature for our customers and for us is the identity data warehouse."
"Security and administration for any new/current access."
"This solution is easy to configure."
"The community is very active and when I had questions about an issue, I was able to find the resources."
"Provisioning in multiple environments."
"The initial setup is complex, it's not straightforward. It takes months because it's not straightforward."
"IBM Cloud Identity Service is going in the right direction with the product. They need to keep building out the integrations and having the library is very critical."
"Everything can be more stable and secure. There could also be more account features. I would like to be able to do more things through it to manage users' accounts."
"Some setups should be done in the interface and in the code, and could be made simpler."
"SailPoint IdentityIQ has a primitive AI engine."
"It allowed to implement the automated processes when a new employee is hired. It allows to have a main central process for new hires."
"There's a lot of customization required to improve the user experience."
"Compared to at least one other product some of the administrative tasks could be easier or more intuitive."
"I think that the onboarding framework could be improved."
"What it doesn't do is provide notice in the event of a vulnerability or offense from the security."
"We faced some issues while integrating the solution with a third-party tool."
Earn 20 points
IBM Cloud Identity Service is ranked 22nd in Identity and Access Management as a Service (IDaaS) (IAMaaS) while SailPoint IdentityIQ is ranked 4th in Identity and Access Management as a Service (IDaaS) (IAMaaS) with 61 reviews. IBM Cloud Identity Service is rated 8.0, while SailPoint IdentityIQ is rated 8.2. The top reviewer of IBM Cloud Identity Service writes "Excellent support, beneficial integration, and low maintenance". On the other hand, the top reviewer of SailPoint IdentityIQ writes "Flexible, easy to customize, and not too difficult to set up". IBM Cloud Identity Service is most compared with Microsoft Entra ID, whereas SailPoint IdentityIQ is most compared with Saviynt, One Identity Manager, Microsoft Entra ID, ForgeRock and Okta Workforce Identity.
See our list of best Identity and Access Management as a Service (IDaaS) (IAMaaS) vendors.
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