IBM Cloud Private vs Salesforce Platform comparison

Cancel
You must select at least 2 products to compare!
IBM Logo
1,003 views|817 comparisons
60% willing to recommend
Salesforce Logo
4,706 views|4,243 comparisons
88% willing to recommend
Comparison Buyer's Guide
Executive Summary

We performed a comparison between IBM Cloud Private and Salesforce Platform based on real PeerSpot user reviews.

Find out in this report how the two PaaS Clouds solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed IBM Cloud Private vs. Salesforce Platform Report (Updated: March 2024).
767,667 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The product's framework is good, it integrates well with API Connect, and the private cloud allows for use in any location.""The most valuable attribute is the platform's ability to consistently deliver high reliability.""Our core banking process was monolithic. To address this, we transitioned to a microservices-based architecture. Leveraging Microsoft technologies, including Terminals version 23, we’ve revamped our banking operations. Not all services are microservices; some remain monolithic for simplicity. Containerization is pivotal, with OpenShift (based on Kubernetes and Docker) managing our microservices.""We have control of the ESXi.""Excellent technical support."

More IBM Cloud Private Pros →

"The most valuable aspect of the solution is the unit coordination between sales and marketing when it comes to lead management.""Intuitive to work with and the overall fundamental of the platform is very strong.""The most valuable feature is ease of use.""The tool's most valuable feature is the CRM. Salesforce Platform comes with out-of-the-box capabilities.""There is very good documentation available and Salesforce offers good communication with its clients. It's very user-friendly and has a system that is easy to learn.""The most valuable feature of the solution is its overall ability to manage everything, including the sales pipeline and quick creation of sales reports.""The solution is used to track our customers.""One of the main features of the solution is it is flexible."

More Salesforce Platform Pros →

Cons
"The support and pricing need to improve.""I've noticed that the satellite services layer requires some improvement compared to platforms like Azure or Microsoft. While it's in development, I believe the satellite layer has room for enhancement. Additionally, the DevOps layer could benefit from closer integrations, especially for using external applications like Jenkins.""lacking in multi-cloud management.""One issue with the solution is latency because there is lag time when we connect.""Auto-scaling and managing pod scaling in the microservices architecture, a core feature of IBM Cloud Private, can pose challenges, especially when dealing with larger volumes of traffic."

More IBM Cloud Private Cons →

"UI needs to be more intuitive and user friendly.""Salesforce is incredibly slow. It was difficult to run live sales calls and leveraging Salesforce at the same time.""Salesforce Platform has a cumbersome interface when creating reports, dashboards, and those types of things. They could be a little bit more simple. The administration has to be an aficionado to do any sort of administration and maintenance, for example, setting up the way you want to modify the lead tracks or functions. These systems tend to be quite cumbersome.""It could be maybe a bit more user-intuitive.""The back end really isn't user-friendly at all.""They need an easy way of getting details and then adding to it and then being able to do it in a more simplified way""The reporting functionality is not very intuitive.""Salesforce needs to be re-platformed, or re-architected, making it lighter."

More Salesforce Platform Cons →

Pricing and Cost Advice
  • "We pay annual licensing fees."
  • "In general, the cost is on the higher side."
  • "The solution is expensive."
  • "I rate the tool's pricing an eight out of ten."
  • More IBM Cloud Private Pricing and Cost Advice →

  • "Costly, but it is the top product in SaaS/PaaS. Pricing is more for large to enterprise level companies."
  • "Pricing and license differ and depend on how much license you are purchasing from them."
  • "It is an expensive program."
  • "The licensing is per user per month, which we took out a contract on a long time back. It's really an okay price for what solutions are available and for how many features and what kind of functionality you get."
  • "The solution is a bit expensive."
  • "It is expensive. Licensing is on an annual basis."
  • "It is quite expensive. Its developers come at a premium cost, which makes it expensive."
  • "It is expensive."
  • More Salesforce Platform Pricing and Cost Advice →

    report
    Use our free recommendation engine to learn which PaaS Clouds solutions are best for your needs.
    767,667 professionals have used our research since 2012.
    Questions from the Community
    Top Answer:Our core banking process was monolithic. To address this, we transitioned to a microservices-based architecture. Leveraging Microsoft technologies, including Terminals version 23, we’ve revamped our… more »
    Top Answer:I've noticed that the satellite services layer requires some improvement compared to platforms like Azure or Microsoft. While it's in development, I believe the satellite layer has room for… more »
    Top Answer: I think it depends on your use case. If your organization uses Microsoft Enterprise products, PowerApps will work better in your environment. Similarly, if you have a Salesforce integration in… more »
    Top Answer:Microsoft’s Windows Azure platform is not easy or intuitive to deploy. The difficulty will be impacted by the type of application that you are trying to use the platform to build. Organizations that… more »
    Top Answer:At my organization, we have only used Salesforce Platform's low-code builder. The reason for this is not because we do not like the pro-code option, but because we do not see the need of using it… more »
    Ranking
    18th
    out of 37 in PaaS Clouds
    Views
    1,003
    Comparisons
    817
    Reviews
    4
    Average Words per Review
    549
    Rating
    6.8
    8th
    out of 37 in PaaS Clouds
    Views
    4,706
    Comparisons
    4,243
    Reviews
    28
    Average Words per Review
    421
    Rating
    8.2
    Comparisons
    Also Known As
    ICP
    Salesforce1, Force.com, Salesforce App Cloud
    Learn More
    Overview

    IBM Cloud Private is a private cloud platform for developing and running workloads locally. It is an integrated environment that enables you to design, develop, deploy and manage on-premises, containerized cloud applications behind your firewall. It includes the container orchestrator Kubernetes, a private image repository, a management console and monitoring frameworks.

    Salesforce Platform is a tool that provides application building with open application programming interfaces (APIs), integration tools, back-end services, starter templates, and developer environments. With a low-code interface, users are able to build applications and benefit from automated processes. The product helps customers to increase work productivity and save on IT costs through efficient, easy-to-understand, methods for creating applications.

    Salesforce Platform allows companies to build and operate intelligent applications at scale and share them with employees and customers in real time. The tool secures companies' data while connecting and synchronizing it simultaneously across their Customer 360 accounts. The main components of the product are:

    • Application development: With low code, companies can build applications faster and automate their businesses.

    • Automation: The product can connect with Salesforce Genie, allowing employees to create seamless processes.

    • Security: The Shield component allows companies to secure their data and build applications.

    • Hyperforce: Companies have the option to scale globally and serve customers locally, providing secure, private, and agile solutions.

    • Einstein Intelligence: Organizations can utilize artificial intelligence (AI) to create personalized experiences for customers, potentially increasing companies’ growth.

    • Sandboxes: Salesforce Platform offers developers secure development environments where they can test, build, and deploy changes before rolling out final products.

    Salesforce Platform Features

    Also referred to as a “drag and drop app builder," this solution offers various features for customers to create intelligent applications and build personalized services for clients, partners, and employees within the apps.

    • Mobile feature: The mobile feature of Salesforce Platform allows users to build applications for mobile as well as turn already-made apps into mobile apps instantly.

    • AI: Through AI, users are able to personalize their applications, utilizing the smart assistant of the platform (called Einstein). The creation of customized services for clients can drive engagement and scale customer experience.

    • Vision feature: The Vision feature also utilizes Einstein Platform, where users can take advantage of Einstein Prediction Builder, Bots, Vision, and Language to create AI-powered applications.

    • Data protection: Salesforce Platform offers a data protection feature called Salesforce Shield. With it, companies can monitor app and data use, automate security policies, run compliance audits, and encrypt sensitive data.

    • Privacy and identity feature: Salesforce Customer Identity is a feature for privacy that offers user access through a single login. The feature provides a seamless user experience while maintaining a high level of security.
    • Community feature: The community feature of the product offers a digital experience platform where companies can create secure portals, applications, and websites.

    • Builder feature: The application building feature of Salesforce Platform offers various ways for users to create apps, including through low-code builders and pro-code tools.

    Salesforce Platform Benefits

    The benefits of using Salesforce Platform include:

    • Compared to manual coding products, Salesforce Platform is simpler for beginner users who want to develop a product.

    • The tool requires a low amount of coding, making it a quick and agile way to develop applications.

    • The adaptable design of the platform offers multi-layered security which maintains data accessible to users while protecting it from outside sources.

    • The product can be incorporated with various platforms and coding languages for application development.

    • The platform can be used to create applications compatible with large database systems like MySQL and Oracle.

    • Salesforce Platform allows collaboration between users, as it offers simultaneous access to various users at the same time.

    • Salesforce Platform is compatible with desktop databases such as Microsoft Access.

    Reviews from Real Users

    A vice president at a healthcare company values Salesforce Platform because it is flexible and user-friendly with helpful pre-built schemas.

    Peter G., a senior technical consultant at a tech services company, rates Salesforce Platform highly because it is intuitive, quite easy to learn, and stores all kinds of relevant sales information.

    Sample Customers
    Ilmarinen Mutual Pension Insurance Company
    ADP
    Top Industries
    VISITORS READING REVIEWS
    Financial Services Firm25%
    Recruiting/Hr Firm16%
    Insurance Company10%
    Computer Software Company8%
    REVIEWERS
    Computer Software Company33%
    Comms Service Provider9%
    Financial Services Firm7%
    Non Profit5%
    VISITORS READING REVIEWS
    Computer Software Company16%
    Financial Services Firm12%
    Government9%
    Manufacturing Company7%
    Company Size
    VISITORS READING REVIEWS
    Small Business16%
    Midsize Enterprise8%
    Large Enterprise76%
    REVIEWERS
    Small Business36%
    Midsize Enterprise29%
    Large Enterprise35%
    VISITORS READING REVIEWS
    Small Business20%
    Midsize Enterprise12%
    Large Enterprise67%
    Buyer's Guide
    IBM Cloud Private vs. Salesforce Platform
    March 2024
    Find out what your peers are saying about IBM Cloud Private vs. Salesforce Platform and other solutions. Updated: March 2024.
    767,667 professionals have used our research since 2012.

    IBM Cloud Private is ranked 18th in PaaS Clouds with 5 reviews while Salesforce Platform is ranked 8th in PaaS Clouds with 80 reviews. IBM Cloud Private is rated 6.8, while Salesforce Platform is rated 8.2. The top reviewer of IBM Cloud Private writes "Reliable platform with significant challenges related to performance capabilities when subjected to high traffic loads". On the other hand, the top reviewer of Salesforce Platform writes "Reliable with good reporting and custom dashboards". IBM Cloud Private is most compared with OpenShift, Amazon AWS, Google App Engine and Pivotal Cloud Foundry, whereas Salesforce Platform is most compared with Microsoft Power Apps, Oracle Application Express (APEX), Microsoft Azure, Appian and ServiceNow. See our IBM Cloud Private vs. Salesforce Platform report.

    See our list of best PaaS Clouds vendors.

    We monitor all PaaS Clouds reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.