We performed a comparison between HCL Connections and Webex based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, Atlassian, Liferay and others in Corporate Portals (Enterprise Information Portals)."The most valuable feature is the Activity flow that is used to catch new activities."
"Stability-wise, I rate the solution a nine out of ten...Scalability-wise, I rate the solution a nine out of ten."
"The product's initial setup phase is very straightforward."
"WebEx provides the option to record the chat or delete it. You can also dial into the video on your mobile to communicate with the engineer or whoever. One aspect we like most is that the audio is clear. That is one of the most valuable features of WebEx."
"Overall the quality of the solution is very good."
"A valuable feature of Webex is that it's useful for virtual meetings and similar webinars."
"Webex is easy to use, even for people who are just learning it."
"The installation is not difficult."
"Webex's clarity is good for video and audio. I have found it better than Zoom. We can receive notifications of meetings which is helpful."
"The chat and meeting scheduling features in Webex are most valuable for our team's productivity."
"The inclusion of a file plugin for Windows Explorer would make it easier to use."
"The support is an area where the product can improve...If you are having an issue on a Monday, the support personnel will contact you next Monday."
"I was in a meeting on the free version where there were no controls. You couldn't mute somebody or put it in dedicated speaker mode. It was an important meeting, and because of the lack of an ability to control who the speakers were, we got a version of a heckler. Well, it wasn't really a heckler per se. It was just somebody who thinks they know everything."
"Webex is clunky and it's hard to use. It's not simple. Webex is probably the most user-unfriendly of all of them. Whenever you're trying to get on it, it's an absolute pain."
"The accessibility of the share screen option provided by the product is an area of concern where improvements are required."
"The scalability and voice quality attached to the solution are areas of concern where improvements are required."
"Webex is a very demanding application, so it requires a very heavy bandwidth."
"No private chat option."
"The connectivity can be improved because sometimes when we talk to clients that are overseas the connection is kind of poor. The video will be pixelated and we will need to turn off the video because the voice gets delayed."
"It would be better if I could just join meetings directly on the web without extra downloads and steps."
HCL Connections is ranked 6th in Corporate Portals (Enterprise Information Portals) with 55 reviews while Webex is ranked 2nd in Virtual Meetings with 111 reviews. HCL Connections is rated 8.2, while Webex is rated 8.0. The top reviewer of HCL Connections writes "Provides potent document sharing with good integration with the Microsoft desktop and smartphones". On the other hand, the top reviewer of Webex writes "Used to conduct online third-party client meetings or third-party vendor meetings". HCL Connections is most compared with Skype for Business, SharePoint, Microsoft Teams, Yammer and Microsoft Office SharePoint Server, whereas Webex is most compared with Cisco Meeting Server, TeamViewer, Skype for Business, Zoom and Cisco TelePresence.
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