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HCLTech Logo
180 views|100 comparisons
93% willing to recommend
Cisco Logo
Read 111 Webex reviews
4,570 views|1,833 comparisons
86% willing to recommend
Comparison Buyer's Guide
Executive Summary

We performed a comparison between HCL Connections and Webex based on real PeerSpot user reviews.

Find out what your peers are saying about Microsoft, Atlassian, Liferay and others in Corporate Portals (Enterprise Information Portals).
To learn more, read our detailed Corporate Portals (Enterprise Information Portals) Report (Updated: March 2024).
768,578 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The most valuable feature is the Activity flow that is used to catch new activities.""Stability-wise, I rate the solution a nine out of ten...Scalability-wise, I rate the solution a nine out of ten."

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"The product's initial setup phase is very straightforward.""WebEx provides the option to record the chat or delete it. You can also dial into the video on your mobile to communicate with the engineer or whoever. One aspect we like most is that the audio is clear. That is one of the most valuable features of WebEx.""Overall the quality of the solution is very good.""A valuable feature of Webex is that it's useful for virtual meetings and similar webinars.""Webex is easy to use, even for people who are just learning it.""The installation is not difficult.""Webex's clarity is good for video and audio. I have found it better than Zoom. We can receive notifications of meetings which is helpful.""The chat and meeting scheduling features in Webex are most valuable for our team's productivity."

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Cons
"The inclusion of a file plugin for Windows Explorer would make it easier to use.""The support is an area where the product can improve...If you are having an issue on a Monday, the support personnel will contact you next Monday."

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"I was in a meeting on the free version where there were no controls. You couldn't mute somebody or put it in dedicated speaker mode. It was an important meeting, and because of the lack of an ability to control who the speakers were, we got a version of a heckler. Well, it wasn't really a heckler per se. It was just somebody who thinks they know everything.""Webex is clunky and it's hard to use. It's not simple. Webex is probably the most user-unfriendly of all of them. Whenever you're trying to get on it, it's an absolute pain.""The accessibility of the share screen option provided by the product is an area of concern where improvements are required.""The scalability and voice quality attached to the solution are areas of concern where improvements are required.""Webex is a very demanding application, so it requires a very heavy bandwidth.""No private chat option.""The connectivity can be improved because sometimes when we talk to clients that are overseas the connection is kind of poor. The video will be pixelated and we will need to turn off the video because the voice gets delayed.""It would be better if I could just join meetings directly on the web without extra downloads and steps."

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Pricing and Cost Advice
Information Not Available
  • "I have recently switched to a different solution. WebEx is more costly. There are equivalent solutions at a lower cost."
  • "The price of the license depends a lot on the type of service required and whether it is for the entire company or only for a few users."
  • "Licensing is subscription-based and the cost varies depending on how many minutes are included in the plan."
  • "The pricing of this solution is fine and I am satisfied with it."
  • "Price is the one area where Webex needs to improve relative to its competitors. It's difficult to sell to small and medium-sized businesses (SMB) because of the license price."
  • "I believe the license to be monthly."
  • "There are no licensing fees."
  • "The price of the license for the solution could be less expensive."
  • More Webex Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:Stability-wise, I rate the solution a nine out of ten...Scalability-wise, I rate the solution a nine out of ten.
    Top Answer:The support is an area where the product can improve. My company faces some support-related issues because whenever we create or generate a ticket, it takes two days for the product's support team to… more »
    Top Answer:I use HCL Connections for marketing purposes. The IBM product in our company already provides us with direct links to the marketing and HR sides.
    Top Answer:Scalability-wise, I rate the solution a ten out of ten.
    Top Answer:The accessibility of the share screen option provided by the product is an area of concern where improvements are required.
    Ranking
    Views
    180
    Comparisons
    100
    Reviews
    1
    Average Words per Review
    649
    Rating
    9.0
    2nd
    out of 63 in Virtual Meetings
    Views
    4,570
    Comparisons
    1,833
    Reviews
    14
    Average Words per Review
    320
    Rating
    7.8
    Comparisons
    Cisco Meeting Server logo
    Compared 19% of the time.
    TeamViewer logo
    Compared 16% of the time.
    Skype for Business logo
    Compared 16% of the time.
    Zoom logo
    Compared 16% of the time.
    Cisco TelePresence logo
    Compared 8% of the time.
    Also Known As
    IBM Connections, Lotus Connections
    Cisco Spark
    Learn More
    Overview

    IBM Connections™ is a leading unified collaboration and social networking solution that helps you filter out the noise to get work done. Connections empowers your teams and organization to engage with the right experts, accelerate innovation, and deliver results. All the collaboration tools you need to be productive are united under a single sign-on so you can reduce time spent switching between disparate tools and focus on the people and work that matters most. Experience a security-rich and business-compliant environment sanctioned by IT. Confidently share knowledge within your teams and your organization, and extend collaboration beyond traditional boundaries. Connections can enable you to improve decision-making, increase productivity, and accelerate time-to-market. Shift from being merely productive, to truly effective with Connections today.

    IBM Connections can help you: Engage experts. People-centric platform enables you to easily locate the expertise you need, right now. Accelerate innovation. Illuminate and promote new ideas within a thriving social network of teams and communities. Empower teams. Get work done together and take action; anywhere—from any device. Deliver results. Leverage cognitive insights to prioritize results and arrive at better outcomes. Extend collaboration. Safely collaborate with customers and partners, bringing them into the conversation.

    Webex is designed to help companies improve communication and increase productivity with unlimited HD video meetings in shared meeting spaces.

    Companies can use Webex, a Cisco product, to collaborate with peers, share documents and other information, create high-impact webinars and online events, and present dynamic online courses. It can be tailored to your exact company needs and can be fully integrated with mobile apps for iPhone, iPad, Android, and BlackBerry.

    Sample Customers
    Yamato Financial Co. Ltd., University of Zurich, Gwinnett County Public Schools, Royal Boskalis Westminster N.V., Telus, Rabobank, Christian Brothers Services, Grupo Financiero Banorte, The Loft Group, Dow Water & Process Solutions, JGC Corporation, College of Medicine, Swansea University, solvito GmbH, Loft Group, Hamm-Reno Group GmbH, Geno SA
    Seagate Technology, Kohn Pedersen Fox, World Vision International, Glen Raven, University of Notre Dame, CEV Multimedia, The Food Group, LUMEDX, California Baptist University, and Georgetown University Law Center.
    Top Industries
    REVIEWERS
    Financial Services Firm15%
    Transportation Company12%
    Government8%
    Healthcare Company8%
    VISITORS READING REVIEWS
    Educational Organization31%
    Financial Services Firm14%
    Computer Software Company8%
    Insurance Company6%
    REVIEWERS
    Computer Software Company19%
    Comms Service Provider13%
    Financial Services Firm12%
    Manufacturing Company9%
    VISITORS READING REVIEWS
    Educational Organization79%
    Computer Software Company5%
    Financial Services Firm3%
    Government3%
    Company Size
    REVIEWERS
    Small Business36%
    Midsize Enterprise19%
    Large Enterprise45%
    VISITORS READING REVIEWS
    Small Business17%
    Midsize Enterprise42%
    Large Enterprise41%
    REVIEWERS
    Small Business32%
    Midsize Enterprise19%
    Large Enterprise49%
    VISITORS READING REVIEWS
    Small Business5%
    Midsize Enterprise81%
    Large Enterprise14%
    Buyer's Guide
    Corporate Portals (Enterprise Information Portals)
    March 2024
    Find out what your peers are saying about Microsoft, Atlassian, Liferay and others in Corporate Portals (Enterprise Information Portals). Updated: March 2024.
    768,578 professionals have used our research since 2012.

    HCL Connections is ranked 6th in Corporate Portals (Enterprise Information Portals) with 55 reviews while Webex is ranked 2nd in Virtual Meetings with 111 reviews. HCL Connections is rated 8.2, while Webex is rated 8.0. The top reviewer of HCL Connections writes "Provides potent document sharing with good integration with the Microsoft desktop and smartphones". On the other hand, the top reviewer of Webex writes "Used to conduct online third-party client meetings or third-party vendor meetings". HCL Connections is most compared with Skype for Business, SharePoint, Microsoft Teams, Yammer and Microsoft Office SharePoint Server, whereas Webex is most compared with Cisco Meeting Server, TeamViewer, Skype for Business, Zoom and Cisco TelePresence.

    We monitor all Corporate Portals (Enterprise Information Portals) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.