IBM Customer Relationship Management (CRM) Services offer an end-to-end continuum of consulting and systems integration to help companies achieve a competitive advantage through improved customer relationship management. Experienced consultants help companies find a solution that best supports their unique customer interactions and an integration team provides world-class project management and systems integration. The components of this offering are enterprise-wide, customer-centric solutions that can help companies identify, select, acquire, develop, and retain their most profitable customers.
NTT DATA BizXaaS CRM is developed based on Microsoft Dynamics CRM, has a rich standard CRM functions fit in SFA and marketing sections and is flexible to provide in both Cloud Infrastructure type and On-Premise Infrastructure type. It has the multi-language function to accelerate global coverage and has developed a unique functions; geography data integration, voice data integration and it saves time to input the same words using an Intelligence Function.
North Pacific Bank Ltd., Salesbox, InsideOut Development, Focus Telecom Polska, ChannelPace, KYOCERA Document Solutions Inc., Cerillion, Revorg S.r.l., Horsa S.p.A., China Mengniu Dairy Company Limited
Honda Motor Co. Ltd., Itochu Corporation, Santen Pharmaceutical Co. Ltd.
IBM CRM Services is ranked 5th in CRM Consulting while NTT CRM Services is ranked 10th in CRM Consulting. IBM CRM Services is rated 0.0, while NTT CRM Services is rated 0.0. On the other hand, IBM CRM Services is most compared with , whereas NTT CRM Services is most compared with .
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