We performed a comparison between IBM Datacap and IQ Bot based on real PeerSpot user reviews.
Find out in this report how the two Intelligent Document Processing (IDP) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The standout feature of this intelligent product is its remarkable capability."
"Both Datacap Studio and Datacap Navigator are great features."
"I like Datacap's integration with FileNet because financial companies use that export. The second part is web services integration, which is effortless to implement."
"The administration of the application following an error is most valuable. We are able to know easily when something is stuck in the system."
"It is highly extensible, which we found to be most valuable. It is a very extensible solution because it is based on configurable rule sets. We were able to amend and adjust the solution and very easily add custom code and custom components. It does require some programming experience, but we found that not to be an issue. We liked its extensibility."
"The most valuable feature is its ability to capture data, which changes all the time into different formats."
"It reduces human error and saves time."
"It's resiliency. There are multiple ways of identifying what you are looking for. There are multiple export formats."
"We have been using it only for two months, and so far, it is working fine. It is easy to use."
"It is very easy to set up and use this tool to get information from documents. It can get the information about the purchase order number, average, description of purchase orders in several formats without any problem."
"The most valuable feature of IQ Bot is that any user can customize it on their own, and they don't need to get in touch with Automation Anywhere."
"IQ Bot has the capability to identify changes and remap its settings accordingly. It also has the ability to learn."
"The most valuable feature of IQ Bot is the Discovery Bots. They can detect and analyze for improvements."
"Training the model is very simple with IQ Bot's technology. It requires providing several examples of the type of document you want to evaluate. IQ Bot already has a built-in taxonomy, which is like a dictionary of elements commonly found in certain types of documents. For example, when evaluating an invoice, you will find elements, such as "total," "item descriptions," and "shipped to." This pre-existing taxonomy greatly speeds up the training process as it provides a starting point and structure, rather than starting from scratch."
"The single platform capabilities are most valuable. I don't need to go to another third-party such as Blue Prism or UiPath. They have all these other bolt-on solutions. It is a part of the Automation Anywhere platform. It is all integrated."
"The character recognition feature is very good."
"The IBM Datacap site actually is on the newer inside. They will give it as a plugin only."
"It can take some time to implement."
"I've faced some bugs or issues. They should do deeper testing of the product before releasing it because some of the bugs that I found were a bit simple. I understand that it is a massive product, and some of the functionalities can get overlooked."
"One of the things that we wished for was to have an easier way to carry out the customizations. Currently, if you want to customize data, you need to have a developer with C# knowledge. If IBM could implement a no-code or low-code platform for Datacap, it would be easier to adjust it without needing a developer, which was always the most difficult part."
"The reading efficiency of the solution needs to be improved."
"The interface can be more intuitive."
"I would like better ease of use and more support options."
"Currently, when you are entering invoices, you have to enter multiple rows. In Captiva the multiple rows will be dynamically added. This would be a beneficial feature for IBM to add."
"The user should be able to update the data libraries."
"We don't get any kind of technical support or training for IQ Bot. There's a total lack of communication from them."
"I know that Automation Anywhere just said that IQ Bot 11 and higher versions are ready to extract the documents with less than 300 DPI, however, this is not true. I never could work with documents with less than 300 DPI."
"The way this solution creates invoices can be improved. It is slow. Sometimes, it is also very complicated because you need to apply some kind of filters and effects over the images, which makes it a little bit complicated. They can reduce the complexity to manage the fields or incorporate other features. They can provide an easy way for developers to customize and program fields. The accuracy of the OCR engine can be improved. It would be great if they can also provide an ICR engine and an option to choose between OCR or ICR."
"It would be good if the solution could extract or capture details from unstructured data."
"IQ Bot uses an API OCR engine. At times, they can't accommodate some text in Korean. Also, Korean characters are not cognitive at times."
"Building IQ bots is time-consuming. Initially, script-wise, it would take a lot of time and also the testing of testing part of it."
"I think the problem is usually tuning it up, and trying to get the best performance — that takes some time."
IBM Datacap is ranked 6th in Intelligent Document Processing (IDP) with 26 reviews while IQ Bot is ranked 2nd in Intelligent Document Processing (IDP) with 48 reviews. IBM Datacap is rated 7.6, while IQ Bot is rated 7.6. The top reviewer of IBM Datacap writes "The ability to connect this information with the appropriate database and recognize it irrespective of the format or source is an extremely valuable feature". On the other hand, the top reviewer of IQ Bot writes "User-friendly and code reusability feature for efficient utilization of existing code repositories". IBM Datacap is most compared with ABBYY Vantage, Microsoft Power Automate, Tungsten TotalAgility and HyperScience, whereas IQ Bot is most compared with ABBYY Vantage and UiPath Document Understanding. See our IBM Datacap vs. IQ Bot report.
See our list of best Intelligent Document Processing (IDP) vendors.
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