Compare IBM Datacap vs. Kofax RPA

IBM Datacap is ranked 1st in Intelligent Document Processing (IDP) with 7 reviews while Kofax RPA is ranked 11th in Robotic Process Automation (RPA) with 5 reviews. IBM Datacap is rated 8.2, while Kofax RPA is rated 7.6. The top reviewer of IBM Datacap writes "It reduces human error and saves time". On the other hand, the top reviewer of Kofax RPA writes "Has everything centralized and constantly thinks of the large corporations that use their robots". IBM Datacap is most compared with Alfresco, ABBYY FlexiCapture and Automation Anywhere (AA), whereas Kofax RPA is most compared with UiPath, Blue Prism and Automation Anywhere (AA).
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Automation Anywhere (AA) Logo
55,955 views|21,155 comparisons
IBM Datacap Logo
1,314 views|280 comparisons
Kofax RPA Logo
8,239 views|6,095 comparisons
Most Helpful Review
Find out what your peers are saying about UiPath, Automation Anywhere, Blue Prism and others in Robotic Process Automation (RPA). Updated: April 2020.
407,845 professionals have used our research since 2012.
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
The advantage of Automation Anywhere is that you don't necessarily have to come from a programming background.We have improved on IQ Bot collectively with the normal Taskbot that we use. How it got started was that we have a lot of scanned documents to input for our solution. So, I used to get a lot of scanned documents, and extracting or reading the data from those has always been a pain area. We always used to bring a manual person in to do it. Once a manual person did that activity, it was brought into Excel where I could run the bot. With the entry of IQ Bot, it now takes care of my scanned documents, which means IQ Bot does the OCR extraction and gives my data to the Automation Anywhere Taskbot. This means no manual intervention and end-to-end bot processing, along with a happy customer at the end of the day. We provide these services to multiple clients, so we have been doing this for all of our clients.Scalability is one of the best things about most of the RPA bots. Once you create one, scalability is just about multiplying them.Bot Insights is the most valuable feature. We don't have to struggle with generating metrics around how the bots are performing. This information coming out of Automation Anywhere is useful to us because of the way the metrics are generated. It inspires confidence from our customers.It is easy to fix bug issues which you encounter in the post-production process.Sometimes the customer will not provide any data. Using Automation Anywhere, we can easily automate to capture the customer data. Then, we can use that customer data inside the Cisco Unified Wire Voice Portal.The most valuable feature is the screen recorder, which helps to automate processes easily.The most valuable features of this solution are its scalability, security using the credential vault, and ease of use for business.

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The solution automates manual data entry.The most valuable feature is its ability to capture data, which changes all the time into different formats.It reduces human error and saves time.It helps companies figure out how to use advanced imaging techniques, processes, best practices, and other tools.It's resiliency. There are multiple ways of identifying what you are looking for. There are multiple export formats.It's a platform, not a configured application, so you can do what you want with it.One of the valuable features of Datacap is the user experience. One thing that IBM did a few years ago was they standardized all of their ECM products on Content Navigator, including Datacap. If you're an IBM ECM customer you have FileNet, you have Datacap, you have StoredIQ and you have a consistent user experience, user interface.The big thing these days is really the Insight Edition component and being able to build annotators to extract from literally unstructured content: paragraphs and information where there's no start anchor point to define where that data is located. There could be a number of entities in that which you have to draw information from. Being able to extract from them is really the differentiator today between that product and many of the other products...

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This is a stable platform and we did not encounter any big problems.The drag and drop functionality is quite good.The best part of Kofax is that they have a whole concept. It's one product, but also has extra elements that can be integrated.The features that we have found the most valuable are the integration of different third-party support and productivity services.

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Cons
Because we are very new to our process, so we're still sort of working through it.I would like a couple more features where I can talk and the line comes up automatically. I can just put on a mic, like in "Ok Google". With "Ok Google", I can tell it to please open an Excel spreadsheet with the header read. If this is there, then I don't even need to sit on a computer, I can just dictate my commands and it will automatically come up.Some things that I do not see as of today are interactive chat or video interface. These are things that I will look for in future. I saw something like picture recognition, but something like a video or voice recognition is something that I'm looking for in the Automation Anywhere platform as an end user and even as a reseller.Version 11 is a bit heavy. At times, it takes a toll on the computing resources. It consumes a lot for computing power. We have seen multiple instances where computers or the client has crashed because of this particular problem. Automation Anywhere can improve this a lot.MetaBot still needs to be optimized, though Version 11.3 did integrate all the commands into it. We are not able to see all the lines of code which are executed in MetaBot.Our current version needs drag and drop, but that should be in the next release.We need more commands for PDF integration to make it more flexible.Better use case management to prevent each development from scratch would be an improvement.

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I would like better ease of use and more support options.I would like to see the product have the ability to process more documents in parallel. Right now, it is a single queue. Therefore, if you want to really test the load and stress test it, having multiple instances and the ability to scale it up would be great.It can take some time to implement.I would like to see integration of Watson AI technology into Datacap.Going forward, IBM needs to ensure that the output is perfect (as it can make the product) while staying true to platform's core.They have to stop focusing on new development and stabilize the latest release. It is not stable.The technical support is horrible. They have downsized the support teams too much. They've outsourced some of them along with some of the development, and they're just stretched too thin.Reporting and analytics seem to often be something of an afterthought. With Datacap, they've started building out some dashboards, but one thing we hear from our clients a lot is, "Well, gee, we really love reports. What Datacap has is not really helpful. We'd like something better. We'd like more dashboards." That's one area where we've seen some feedback that the product could do better.

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It needs a free training portal for anybody on the internet to use so that they can get an idea of what the possibilities are.The solution needs to be scalable.I'd like to see a recording function and a more simple interface.This product has room for improvement in support of aviation. The interface could be improved in the next release.

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Pricing and Cost Advice
Costs savings have been seen by employing bots for multiple shifts instead of people.If we talk about the automation RPA. it definitely has worked very well for us. I'm talking about giving good savings, about more than 180 FTE savings, after implementing more than 200 plus bots. It has worked well. As an organization, it has supported us very well, and also for our customers.It saves on the quality of work, because the quality can be bad when somebody's doing it. If a bot does the work, it's faster and comes with good quality. These are two important things along with the cost saving in the long run. That's where the value is.We have seen ROI on one of the process, but not on the other processes yet.The licensing cost is approximately $4,000 USD, which is a seed license.The certifications are free of cost.There are a lot of savings in terms of effort and time as well as costs. Automation Anywhere automates a lot of processes. It allows an organization to save the efforts of a lot people. It saves a lot of time because people can't work a whole day (24/7), but Automation Anywhere bots can.We are interested in saving manual engineer man-hours. So far, we have saved $100,000.

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Pricing depends on how much we use it. We pay per bulk quantity. We pay as you go. Therefore, it sort of depends on our usage of it.You save a lot of time and money, but the benefit is you have people who are able to run the systems, check to see if there are any errors at all, and there are a lot less errors than a human system.Pricing needs to stay competitive.

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The normal price for an on-premises license is €50,000. That's the price for one robot license. You can have more than one robot license but only one can be run at any one time. I believe the cost of adding a second robot is around €14,000.

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Top Comparisons
Compared 53% of the time.
Compared 34% of the time.
Compared 21% of the time.
Compared 34% of the time.
Compared 12% of the time.
Also Known As
Automation Anywhere, Testing Anywhere, Automation Anywhere EnterpriseDatacapKofax Kapow, Kapow
Learn
Automation Anywhere
IBM
Kofax
Overview

Automation Anywhere is the world’s largest provider of robotics process automation (RPA) software and the pioneer of the intelligent digital workforce. Over 1600 of the world’s leading enterprises deploy 1,000,000+ bots on the Automation Anywhere platform to automate their business processes in banking, finance, insurance, technology, telco, logistics and other sectors. Automation Anywhere has a global reach with 1600 employees and 500+ global partners that deliver products and services in over 90 countries.

IBM Datacap helps you streamline the capture, recognition and classification of business documents and extract important information. Datacap supports multiple-channel capture by processing paper documents on scanners, mobile devices, multi-function peripherals and fax. It uses natural language processing, text analytics and machine learning technologies, like those in IBM Watson, to automatically identify, classify and extract content from unstructured or variable documents. The software can reduce labor and paper costs, deliver meaningful information and support faster decision making.

Eliminate Errors by Automating Data Gathering and Input

Reduce error-prone, manual data entry and complete processes the same way, every time, resulting in more accurate, reliable outcomes. Automate virtually any activity that involves accessing and acting on information.

Increase Operational Efficiency with Intelligent Software Robots

Streamline the collection of important business data so you can stop draining your budget and resources. Infuse speed, intelligence, efficiency and quality into your business processes while freeing up your employees for more valuable work.

Lower Development Costs without the Need for Coding

Develop robotic automation processes to automatically run complex integrations and access any web data source without the need for costly and time-consuming coding. Efficiently complete automation projects that have been previously delayed due to more pressing needs.

Extend the Value of Business Process Automation (BPM) Solutions

Deploy robotic process automation (RPA) tactically within a business unit to meet your specific goals for a part of or the entire process. Run RPA as complementary to your business management (BPM) and case management platforms—using robots at various steps within a larger set of key business processes to further eliminate manual work.

Monitor and Optimize Processes with Robotic Process Intelligence

Proactively monitor and optimize the health of your robotic process automation platform with Kapow Robotic Process Intelligence. Monitor trends, ensure compliance, detect potential problems in real time and maximize the productivity of your digital workforce.

Offer
Learn more about Automation Anywhere (AA)
Learn more about IBM Datacap
Learn more about Kofax RPA
Sample Customers
Google, Linkedin, Cisco, Juniper Networks, DellEMC, Comcast, Mastercard, Quest DiagnosticsTurkcell, PowerSouth Energy Cooperative, Central Nacional Unimed, Conqord OilAetna, BNP Paribas, Citi, Goldman Sachs, HSBC, ING, Aviva, Humana, Willis, Merck, University Hospitals, CardinalHealth, American Red Cross, Alegri, Capita
Top Industries
REVIEWERS
Financial Services Firm28%
Manufacturing Company14%
Software R&D Company11%
Pharma/Biotech Company10%
VISITORS READING REVIEWS
Software R&D Company39%
Comms Service Provider12%
Financial Services Firm9%
Media Company5%
VISITORS READING REVIEWS
Software R&D Company37%
Insurance Company12%
Financial Services Firm8%
Government8%
VISITORS READING REVIEWS
Software R&D Company46%
Comms Service Provider10%
Financial Services Firm6%
Insurance Company5%
Company Size
REVIEWERS
Small Business9%
Midsize Enterprise10%
Large Enterprise81%
VISITORS READING REVIEWS
Small Business10%
Midsize Enterprise19%
Large Enterprise72%
REVIEWERS
Small Business71%
Large Enterprise29%
REVIEWERS
Small Business60%
Midsize Enterprise10%
Large Enterprise30%
Find out what your peers are saying about UiPath, Automation Anywhere, Blue Prism and others in Robotic Process Automation (RPA). Updated: April 2020.
407,845 professionals have used our research since 2012.
We monitor all Robotic Process Automation (RPA) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.