We performed a comparison between IBM Datacap and Nintex RPA based on real PeerSpot user reviews.
Find out in this report how the two Robotic Process Automation (RPA) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It helps companies figure out how to use advanced imaging techniques, processes, best practices, and other tools."
"I work for an insurance company, and we use Datacap for document processing."
"The feedback from our clients that this solution has increased their efficiency and their turnaround time on opening any account for end users, thus attracting more customers."
"It's a platform, not a configured application, so you can do what you want with it."
"I can have all scanners accessible from my end."
"The solution automates manual data entry."
"It is the best solution for scanning purposes."
"The standout feature of this intelligent product is its remarkable capability."
"Nintex RPA often includes security features, including encryption and user access controls, which ensure the protection of sensitive data and compliance with security standards."
"Nintex RPA doesn't require much coding, and you can drag and drop the activities."
"The initial setup process is easy."
"The user interfaces for exception processing can be tweaked. I commonly find that we try to tweak and customize some of those components to more of what the industry standard is. The product is still trying to play catch-up a little bit in those areas."
"There should be an increase in the capacity of the workflows. Datacap is a little limited in this aspect. So, you cannot really implement all the possibilities."
"Our main language in Egypt is Arabic, and IBM DataCap does not support it perfectly. All our documentation is in Arabic. It's not English or any other language. However, we have overcome this problem by using QR codes in the document to extract the data from it. They should have better support for Arabic."
"Recognition between certain numbers and letters could be improved. Sometimes this solution misreads five with an "S" for Singapore."
"Reporting and analytics seem to often be something of an afterthought. With Datacap, they've started building out some dashboards, but one thing we hear from our clients a lot is, "Well, gee, we really love reports. What Datacap has is not really helpful. We'd like something better. We'd like more dashboards." That's one area where we've seen some feedback that the product could do better."
"The IBM Datacap site actually is on the newer inside. They will give it as a plugin only."
"Third-party integration could be improved; it's very slow."
"When I scan a document in Datacap that has a watermark or the document is a little distorted, the image output is poor. It either becomes completely black, or there is so much distortion that we cannot read the numbers or the addresses mentioned in the POD. When we scan a document, we expect the output to be at least 95 percent accurate."
"There could be some features to fix compatibility issues with firmware."
"Further simplifying the low-code development process can attract a broader user base by making automation accessible to those with minimal technical skills."
"Nintex RPA is not suitable for PDF automation."
IBM Datacap is ranked 6th in Intelligent Document Processing (IDP) with 26 reviews while Nintex RPA is ranked 24th in Robotic Process Automation (RPA) with 3 reviews. IBM Datacap is rated 7.6, while Nintex RPA is rated 7.4. The top reviewer of IBM Datacap writes "The ability to connect this information with the appropriate database and recognize it irrespective of the format or source is an extremely valuable feature". On the other hand, the top reviewer of Nintex RPA writes "Helps automate tasks and increases efficiency but does stop working sometimes". IBM Datacap is most compared with ABBYY Vantage, Microsoft Power Automate, Tungsten TotalAgility, HyperScience and OpenText Intelligent Capture, whereas Nintex RPA is most compared with Microsoft Power Automate, UiPath, Kryon RPA and Automation Anywhere (AA). See our IBM Datacap vs. Nintex RPA report.
See our list of best Robotic Process Automation (RPA) vendors.
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