We performed a comparison between IBM Datacap and NTT-AT WinActor based on real PeerSpot user reviews.
Find out what your peers are saying about UiPath, Microsoft, Automation Anywhere and others in Robotic Process Automation (RPA)."It is highly extensible, which we found to be most valuable. It is a very extensible solution because it is based on configurable rule sets. We were able to amend and adjust the solution and very easily add custom code and custom components. It does require some programming experience, but we found that not to be an issue. We liked its extensibility."
"It is the best solution for scanning purposes."
"It helps companies figure out how to use advanced imaging techniques, processes, best practices, and other tools."
"The standout feature of this intelligent product is its remarkable capability."
"The feedback from our clients that this solution has increased their efficiency and their turnaround time on opening any account for end users, thus attracting more customers."
"It's resiliency. There are multiple ways of identifying what you are looking for. There are multiple export formats."
"I can have all scanners accessible from my end."
"The solution offers many features that are beneficial for customers."
"This software is very smart - it can decide from a picture if we like that condition, and then the robot will do that action."
"The tool's most valuable feature is data import. The OCR feature helps to recognize the data. It can recognize screen and document numbers well."
"Our main language in Egypt is Arabic, and IBM DataCap does not support it perfectly. All our documentation is in Arabic. It's not English or any other language. However, we have overcome this problem by using QR codes in the document to extract the data from it. They should have better support for Arabic."
"The solution's scalability needs improvement."
"We have page requirements where some values must be copied on each page. For example, say I need to scan a bunch of documents, and the name will be a field on every page. We don't have a default functionality in Datacap to copy the field value on the first page to all the pages. That feature would make the documents easy to prepare."
"I would like better ease of use and more support options."
"Speed of OCR is one issue. It's a challenge because we have customers that have millions and millions of pages that they want this solution to crank through. In order to do that you have to have a large infrastructure in place, and that directly impacts licensing based on the core count."
"The technical support is horrible. They have downsized the support teams too much. They've outsourced some of them along with some of the development, and they're just stretched too thin."
"Recognition between certain numbers and letters could be improved. Sometimes this solution misreads five with an "S" for Singapore."
"Going forward, IBM needs to ensure that the output is perfect (as it can make the product) while staying true to platform's core."
"Something that could be improved is that this solution can't run when the computer is locked, which meant we had to implement it in our own on-prem server as it never auto-locks."
"The OCR has issues recognizing handwritten data."
IBM Datacap is ranked 6th in Intelligent Document Processing (IDP) with 26 reviews while NTT-AT WinActor is ranked 27th in Robotic Process Automation (RPA) with 2 reviews. IBM Datacap is rated 7.6, while NTT-AT WinActor is rated 7.0. The top reviewer of IBM Datacap writes "The ability to connect this information with the appropriate database and recognize it irrespective of the format or source is an extremely valuable feature". On the other hand, the top reviewer of NTT-AT WinActor writes "Frees up employee time but can't run when computer system is locked". IBM Datacap is most compared with ABBYY Vantage, Microsoft Power Automate, Tungsten TotalAgility, HyperScience and OpenText Intelligent Capture, whereas NTT-AT WinActor is most compared with UiPath and Microsoft Power Automate.
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