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IBM Datacap vs Servicetrace XceleratorOne comparison

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IBM Datacap

Read 26 IBM Datacap reviews
1,367 views|562 comparisons
88% willing to recommend
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Servicetrace XceleratorOne

204 views|142 comparisons
Comparison Buyer's Guide
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Buyer's Guide
Robotic Process Automation (RPA)
April 2024
Executive Summary

We performed a comparison between IBM Datacap and Servicetrace XceleratorOne based on real PeerSpot user reviews.

Find out what your peers are saying about UiPath, Microsoft, Automation Anywhere and others in Robotic Process Automation (RPA).
To learn more, read our detailed Robotic Process Automation (RPA) Report (Updated: April 2024).
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767,667 professionals have used our research since 2012.
Featured Review
Anonymous User
The solution has some scalability limitations
The solution can be used to input data and track different items. IBM Datacap can be used in any organization that previously used hard copies of... Read more →
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Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pricing and Cost Advice
  • "Pricing needs to stay competitive."
  • "You save a lot of time and money, but the benefit is you have people who are able to run the systems, check to see if there are any errors at all, and there are a lot less errors than a human system."
  • "Pricing depends on how much we use it. We pay per bulk quantity. We pay as you go. Therefore, it sort of depends on our usage of it."
  • "We were using the User Value Unit licensing, which means we get charged per active user of the system, and if I'm not mistaken, we also had it for the rule runner service. They had a PVU license model, which is a processor value unit. For each process that we have in our system, we pay a certain amount of money. We found the pricing to be quite steep. It was really an expensive solution in comparison to Kofax, which had a different licensing model and was actually cheaper overall because they charge per page and not per user and per process."
  • "If you want IBM Datacap on cloud, which is a service run by IBM, the price can be quite expensive, but if you want to just purchase the licenses and own those yourself, then the price is very competitive."
  • "It varies, and it depends on the client's requirements and negotiations. Nowadays, Datacap is also included in the IBM Cloud Pak for Business Automation."
  • "In Egypt, we have exchange rates that change year to year, and currently, we're facing an increase in the exchange rate between our Egyptian pound and the dollar. Since we have been using IBM DataCap two years ago we had a good price, it was not expensive. However, I cannot say now if it is expensive or not because of the exchange rate. Additionally, I don't have the data of other competitors and I don't know the prices."
  • "IBM could offer more competitive pricing. This would allow them to attain more users. Some of our clients are considering moving to a different solution called Encapture which is similar but offers more competitive pricing."

    • More IBM Datacap Pricing and Cost Advice →

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    Questions from the Community
    What do you like most about IBM Datacap?
    Top Answer:The installation of the solution is very simple.
    Read all 19 answers   →
    What is your experience regarding pricing and costs for IBM Datacap?
    Top Answer:This solution is the most expensive in the market.
    Read all 10 answers   →
    What needs improvement with IBM Datacap?
    Top Answer:IBM Datacap cannot fetch unstructured data properly; it always gives you wrong information, so no one uses this solution for unstructured data. Even for structured data, sometimes the administrators… more »
    Read all 17 answers   →
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    Earn 20 points

    Ranking
    6th
    out of 58 in Intelligent Document Processing (IDP)
    Views
    1,367
    Comparisons
    562
    Reviews
    12
    Average Words per Review
    647
    Rating
    7.1
    41st
    out of 81 in Robotic Process Automation (RPA)
    Views
    204
    Comparisons
    142
    Reviews
    0
    Average Words per Review
    0
    Rating
    N/A
    Comparisons
    Also Known As
    Datacap
    XceleratorOne, X1, Servicetrace X1
    Learn More
    IBM
    Servicetrace
    Video Not Available
    Overview

    IBM Datacap helps you streamline the capture, recognition and classification of business documents and extract important information. Datacap supports multiple-channel capture by processing paper documents on scanners, mobile devices, multi-function peripherals and fax. It uses natural language processing, text analytics and machine learning technologies, like those in IBM Watson, to automatically identify, classify and extract content from unstructured or variable documents. The software can reduce labor and paper costs, deliver meaningful information and support faster decision making.

    The XceleratorOne (X1) automation platform offers lifecycle management unique in the industry. This enables you to plan and implement the entire automation process with an end-to-end approach. Manage all phases of an automation project and lifecycle – and all stakeholders – with a single piece of software.

    Sample Customers
    Turkcell, PowerSouth Energy Cooperative, Central Nacional Unimed, Conqord Oil
    Atos, BWI, Computacenter, DB, DEKRA, ekom21, FUJITSU
    Top Industries
    REVIEWERS
    Computer Software Company38%
    Financial Services Firm23%
    Mining And Metals Company8%
    Transportation Company8%
    VISITORS READING REVIEWS
    Financial Services Firm20%
    Computer Software Company15%
    Government11%
    Insurance Company8%
    VISITORS READING REVIEWS
    Computer Software Company29%
    Real Estate/Law Firm10%
    Energy/Utilities Company8%
    Construction Company8%
    Company Size
    REVIEWERS
    Small Business46%
    Midsize Enterprise15%
    Large Enterprise38%
    VISITORS READING REVIEWS
    Small Business17%
    Midsize Enterprise14%
    Large Enterprise70%
    VISITORS READING REVIEWS
    Small Business29%
    Midsize Enterprise10%
    Large Enterprise61%
    Buyer's Guide
    Robotic Process Automation (RPA)
    April 2024
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    Find out what your peers are saying about UiPath, Microsoft, Automation Anywhere and others in Robotic Process Automation (RPA). Updated: April 2024.
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    767,667 professionals have used our research since 2012.

    IBM Datacap is ranked 6th in Intelligent Document Processing (IDP) with 26 reviews while Servicetrace XceleratorOne is ranked 41st in Robotic Process Automation (RPA). IBM Datacap is rated 7.6, while Servicetrace XceleratorOne is rated 0.0. The top reviewer of IBM Datacap writes "The ability to connect this information with the appropriate database and recognize it irrespective of the format or source is an extremely valuable feature". On the other hand, IBM Datacap is most compared with ABBYY Vantage, Microsoft Power Automate, Tungsten TotalAgility, HyperScience and OpenText Intelligent Capture, whereas Servicetrace XceleratorOne is most compared with Automation Anywhere (AA) and UiPath.

    See our list of best Robotic Process Automation (RPA) vendors.

    We monitor all Robotic Process Automation (RPA) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.