We performed a comparison between IBM Datacap and Tricentis RPA [EOL] based on real PeerSpot user reviews.
Find out what your peers are saying about UiPath, Microsoft, Automation Anywhere and others in Robotic Process Automation (RPA)."The installation of the solution is very simple."
"The standout feature of this intelligent product is its remarkable capability."
"Datacap is good at processing unstructured data. You can build up some nice data flows, and it is simple to configure. The tool adopts a low-code approach, but you can do a lot of coding if you want to customize and automate your flows. Datacap also has the flexibility to integrate."
"The most valuable features of IBM Datacap is the capturing and recognizing of pages, documents as well as the scanner and barcodes."
"The feedback from our clients that this solution has increased their efficiency and their turnaround time on opening any account for end users, thus attracting more customers."
"The administration of the application following an error is most valuable. We are able to know easily when something is stuck in the system."
"Both Datacap Studio and Datacap Navigator are great features."
"Very scalable and stable data capture and extraction solution that's very simple to install."
"I like that it's user-friendly and easy for beginners to understand. It's not complex."
"Recognition between certain numbers and letters could be improved. Sometimes this solution misreads five with an "S" for Singapore."
"The technical support is horrible. They have downsized the support teams too much. They've outsourced some of them along with some of the development, and they're just stretched too thin."
"Third-party integration could be improved; it's very slow."
"I've faced some bugs or issues. They should do deeper testing of the product before releasing it because some of the bugs that I found were a bit simple. I understand that it is a massive product, and some of the functionalities can get overlooked."
"Its weaknesses are primarily tied to the lack of available resources and expertise in the market to effectively support and provide solutions and services to each customer for seamless implementation."
"The user interfaces for exception processing can be tweaked. I commonly find that we try to tweak and customize some of those components to more of what the industry standard is. The product is still trying to play catch-up a little bit in those areas."
"They have to stop focusing on new development and stabilize the latest release. It is not stable."
"Its weaknesses are primarily tied to the lack of available resources and expertise in the market to effectively support and provide solutions and services to each customer for seamless implementation. Expertise in this specific product is rare throughout the market. One key reason is the product's limited downloads. Additionally, archiving solutions are often perceived as complex and challenging, dissuading many companies from venturing into this domain. Consequently, partners who specialize in archiving solutions are always seeking straightforward, uncomplicated options that are easy to manage and meet customer expectations."
"The setup is complicated, it should be simplified."
Earn 20 points
IBM Datacap is ranked 6th in Intelligent Document Processing (IDP) with 26 reviews while Tricentis RPA [EOL] doesn't meet the minimum requirements to be ranked in Robotic Process Automation (RPA). IBM Datacap is rated 7.6, while Tricentis RPA [EOL] is rated 8.0. The top reviewer of IBM Datacap writes "The ability to connect this information with the appropriate database and recognize it irrespective of the format or source is an extremely valuable feature". On the other hand, the top reviewer of Tricentis RPA [EOL] writes "Is user-friendly and easy for beginners to understand". IBM Datacap is most compared with ABBYY Vantage, Microsoft Power Automate, Tungsten TotalAgility, HyperScience and OpenText Intelligent Capture, whereas Tricentis RPA [EOL] is most compared with .
See our list of best Robotic Process Automation (RPA) vendors.
We monitor all Robotic Process Automation (RPA) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
