We performed a comparison between IBM Datacap and UiPath based on real PeerSpot user reviews.
Find out in this report how the two Robotic Process Automation (RPA) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It helps companies figure out how to use advanced imaging techniques, processes, best practices, and other tools."
"The most valuable features of IBM Datacap is the capturing and recognizing of pages, documents as well as the scanner and barcodes."
"It's resiliency. There are multiple ways of identifying what you are looking for. There are multiple export formats."
"It is very easy to develop this software. It is low code, and if you can't find the things you need on it, you can develop custom actions with more complex code underneath. They sync well, which is very useful for automating a lot of processes. It is a really valuable feature for the clients because we can ingest information and automate plenty of processes for them. The operators don't have to waste that much time on tasks. With Datacap, they can be automated."
"The installation of the solution is very simple."
"The big thing these days is really the Insight Edition component and being able to build annotators to extract from literally unstructured content: paragraphs and information where there's no start anchor point to define where that data is located. There could be a number of entities in that which you have to draw information from. Being able to extract from them is really the differentiator today between that product and many of the other products..."
"I work for an insurance company, and we use Datacap for document processing."
"Very scalable and stable data capture and extraction solution that's very simple to install."
"The inbuilt RE Framework makes development easier and fast."
"It has been helpful in centralizing. We are a tax, audit, and accounting company. We are centralizing for one of our partner companies with multinational clients. We have to centralize the results of a client in 40 countries every month by reading some information out of their balance sheets. Previously, we had to do this manually, and now, we have automated it. Internally, we also have a client with more than 200 companies. We have to centralize about 200 balance sheets every month for them. That's something that we have automated internally."
"Ease of use and speed of development are the most valuable features."
"Unattended robots completely take tasks out of the user's hands reducing error and unnecessary effort on mundane tasks."
"The solution requires little or no code and can be operated with minimal technical skills."
"This solution has improved business by facilitating increased speed and accuracy."
"UiPath has saved the company costs."
"The ML/NLT models are good because they help with data recognition."
"Third-party integration could be improved; it's very slow."
"Currently, when you are entering invoices, you have to enter multiple rows. In Captiva the multiple rows will be dynamically added. This would be a beneficial feature for IBM to add."
"Our main language in Egypt is Arabic, and IBM DataCap does not support it perfectly. All our documentation is in Arabic. It's not English or any other language. However, we have overcome this problem by using QR codes in the document to extract the data from it. They should have better support for Arabic."
"The interface can be more intuitive."
"The IBM Datacap site actually is on the newer inside. They will give it as a plugin only."
"Its weaknesses are primarily tied to the lack of available resources and expertise in the market to effectively support and provide solutions and services to each customer for seamless implementation."
"Speed of OCR is one issue. It's a challenge because we have customers that have millions and millions of pages that they want this solution to crank through. In order to do that you have to have a large infrastructure in place, and that directly impacts licensing based on the core count."
"I would like to see integration of Watson AI technology into Datacap."
"Some of the areas around the administration aspect of UiPath, which is what I have been mostly working with over the past few years, can be better. From an organizational standpoint, some of the guidance there could use some work in terms of helping COEs know how to grow and how to take control of their organizations as they spread."
"We would like UiPath to make some enhancements to the cloud version to provide more flexibility for OCRs, email models, and AI centers."
"I would like to see support for native C# capability."
"It's really hard for me to get all the machine learning and AI parts. I think maybe that's going to get a little bit easier for me to understand how to really use it in the company. I don't really know what to do with it at the moment. I think that is something that could be improved."
"The error notifications sent to users can be improved by including more detail."
"UiPath does not have a delivery product."
"As in my opinion, debugging needs more improvement. Also, if we get any other tool or technology which helps extract information from the scanned or handwritten document than that will be really helpful as a user and for our clients as well."
"There are some functionality limitations on UiPath that we could have access to on different platforms."
IBM Datacap is ranked 6th in Intelligent Document Processing (IDP) with 26 reviews while UiPath is ranked 1st in Robotic Process Automation (RPA) with 760 reviews. IBM Datacap is rated 7.6, while UiPath is rated 8.8. The top reviewer of IBM Datacap writes "The ability to connect this information with the appropriate database and recognize it irrespective of the format or source is an extremely valuable feature". On the other hand, the top reviewer of UiPath writes "Facilitates end-to-end automation, has good AI and document understanding capabilities, and saves us costs previously spent on manual tasks". IBM Datacap is most compared with ABBYY Vantage, Microsoft Power Automate, Tungsten TotalAgility, HyperScience and Tungsten RPA, whereas UiPath is most compared with Microsoft Power Automate, Automation Anywhere (AA), Blue Prism, Robocorp and Pega Robotic Process Automation. See our IBM Datacap vs. UiPath report.
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