We performed a comparison between HCL Digital Commerce and SAP Hybris Commerce based on real PeerSpot user reviews.
Find out in this report how the two eCommerce Platforms solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most valuable solution is that it allows you to adapt it according to the customer's needs."
"Has all the modules needed for an order management solution."
"It is a very mature product. It has a lot of features. It can also be very easily customized in order to reach goals or features that are not available, but mainly the fact that it's a very mature platform with all major features that are normally required by the clients is most valuable."
"We have found the B2B, B2C and D2C very valuable."
"We like that this solution gives our B2B clients a lot of functionality straight 'out of the box', meaning that they don't need to carry out a lot of configuration to be able to use it."
"The tool has good performance."
"I chose this out-of-box E-Commerce solution because it helps you start up your E-Commerce business in a very good amount of time since Hybris already provides you the end-to-end flow with minimum customization. You can quickly go live with the customer."
"The simple steps for configuring your checkout processes, as well as the promotional engine, are the most valuable features of this solution."
"SAP Hybris provides us with all of the e-commerce features that a client could need."
"SAP Hybris Commerce is a very advanced e-commerce platform compared to other platforms such as WebSphere Commerce, Oracle Commerce, and others."
"If you have a client and they want to have an e-commerce project that is based on solid principles, you don't need too much time to develop it."
"The product catalog is an area that needs improvement."
"Lacks option to purchase individual modules."
"Another area of improvement is the user-friendliness of the back office stuff. This issue is still valid, and it is still a problem, but I know they are currently working on it."
"A public cloud solution of this software would open great possibilities."
"The initial setup was complex because it was a prime migration from the PrestaShop platform to commerce cloud, and it was very, very complex to migrate some data from one side to the other."
"In terms of what could be improved, I would say the product search. There will be multiple criteria to search products and there will be a number of products in different categories. The question is how soon can I find the product which I'm looking for. The search can be improved."
"SAP Commerce needs to have a credit limit like Salesforce. Currently, we have to do the coding and customization and then showcase it to the user."
"They have just started to work with the cloud, but they only support Microsoft Azure."
"It is very expensive to implement, which is why many companies who can't afford would normally move to Salesforce or Magento."
"The support team should improve the response time."
"The solution is complex due to the rapid development of new features in SAP Commerce, which requires the changing of older technologies and migration to new ones."
HCL Digital Commerce is ranked 6th in eCommerce Platforms with 5 reviews while SAP Hybris Commerce is ranked 2nd in eCommerce Platforms with 18 reviews. HCL Digital Commerce is rated 8.6, while SAP Hybris Commerce is rated 8.0. The top reviewer of HCL Digital Commerce writes "A mature and easily customizable product with a lot of features". On the other hand, the top reviewer of SAP Hybris Commerce writes "A scalable tool that can be integrated with any platform ". HCL Digital Commerce is most compared with Salesforce Commerce Cloud, Adobe Commerce, Bigcommerce, Oracle ATG and Shopify, whereas SAP Hybris Commerce is most compared with Shopify, Salesforce Commerce Cloud, Adobe Commerce, Oracle ATG and Oracle Commerce Cloud. See our HCL Digital Commerce vs. SAP Hybris Commerce report.
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