We performed a comparison between IBM ECM and Laserfiche Rio based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, OpenText, Box and others in Enterprise Content Management."The tool is a very stable solution with high availability and no information leakage. It has built-in API integration on-site. You can integrate with other components and applications like SAP, Microsoft, Oracle, etc."
"The content management is all about you as you can make the same content for minimal purpose solutions applications."
"The scalability is a valuable feature, that we're able to display our documents to so many people."
"The vertical scalability, as we can use it across some of our applications."
"This is a very complete and powerful solution."
"I would like to see seamless application integration."
"I think it's already getting away from Java applets. A lot of our users struggle with keeping up to date with Java versioning, so a lot of the functions they're doing, like printing, emailing, and even some of the viewing, they're struggling with."
"I would recommend not going with ECM 8 and going with FileNet instead. It seems like that is the future of the lower-volume repository. It seems like they are moving away from ECM 8.5 so I think we're going to have some challenges coming up, getting off of that technology."
"The development platform is not local. For example, you need 100 days in IBM, whereas other platforms, like ServiceNow, need only 20 days."
"We would like to see more features for RPA and AI."
Earn 20 points
IBM ECM is ranked 13th in Enterprise Content Management with 16 reviews while Laserfiche Rio is ranked 23rd in Enterprise Content Management. IBM ECM is rated 8.0, while Laserfiche Rio is rated 10.0. The top reviewer of IBM ECM writes "Datacap provides granularity and any level of customization. Solution development and delivery time needs to be improved". On the other hand, the top reviewer of Laserfiche Rio writes "A powerful solution that offers BPM and automation to assist with our digital transformation". IBM ECM is most compared with IBM FileNet, Mobius Content Services Platform, OpenText Documentum, SAP Extended Enterprise Content Management and Alfresco, whereas Laserfiche Rio is most compared with SharePoint, DocuWare and OpenText eDOCS.
See our list of best Enterprise Content Management vendors.
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