We performed a comparison between BigFix and Microsoft Endpoint Configuration Manager based on our users’ reviews in four categories. After reading all of the collected data, you can find our conclusion below.
Comparison Results: Based on the above variables, we would conclude that BigFix slightly edges out Microsoft Endpoint Configuration Manager. Our users find that Microsoft Endpoint Configuration Manager is harder to use and its support is less effective.
"It is a very stable and scalable cloud-only solution."
"It helps implement conditional access policies to restrict mobile users from accessing potentially dangerous emails."
"Technical support, in general, has been quite helpful."
"There is a single pane of glass for user access and a single sign-on facility for the user. If you have already logged in to Microsoft Azure or on-premises, you can redirect directly to Microsoft Endpoint Manager, monitor all your security threats, and analyze the data associated with the application in a single, unified way."
"This product offers an alternative solution to other UEM (Unified Endpoint Management) solutions."
"The biggest thing for us is enforcing logins only from devices that are managed by Intune."
"It's very informative when there is an error. It allows us to backtrace where the error is and resolve that ourselves. It's a bit of a Swiss Army penknife. We find that it fixes most issues."
"The most valuable feature of Intune is the central dashboard for compliance and policy management."
"It enables us to patch our systems quickly and within expectations and to increase our volume as needed. It has also helped us compress our patch sites. We used to do it monthly but now we do it weekly."
"It's good for reporting hardware and software."
"The most valuable feature of BigFix is the software deployment."
"The patch management and the BigFix Inventory have been the most valuable features."
"We've had no issues with stability."
"It's easy to use, not complicated."
"The most valuable feature is the patching."
"Almost every feature is wonderful in BigFix. It is very stable, and we can rely on it. It is an awesome tool."
"There have to be made some improvement in WSUS and control in other non-Microsoft products updates."
"I like a lot of the reporting capabilities and baseline configurations."
"SCCM is a stable solution."
"Microsoft Endpoint Configuration Manager is valuable in keeping our systems updated. We are able to send updates to all the systems. Additionally, the Intune integration is helpful."
"I like its ease of use. It does what you need it to do, and it's a one-stop-shop for the company and for all your deployments. If you incorporate Intune into it, you can have both. You can bring your own devices and corporate devices, and everything runs out of SCCM and Intune."
"The most valuable feature of Microsoft Endpoint Configuration Manager is the availability of being able to manage the Microsoft estate. It handles many areas, such as asset management and tracking."
"Software deployment and WSUS are most valuable."
"Valuable features include configurations enforcement, compliance data gathering, and deployment of a standardized OS."
"We haven't really gone through all the features of Intune. We are just discovering them. Every day, we see a new feature that we want to apply, but what will be great for Intune is to be able to deploy apps in a simple fashion. We should be able to easily install various apps on the Windows platform, iOS, and Android. Currently, we have to write some scripts. It's not as straightforward as we would like it to be. It should be simplified so that we can do it just with three clicks—next, next, finish—without needing to write a script."
"It would be helpful if there was proactive remediation."
"The solution could improve by having better integration with Apple."
"The reports aren't complete, and it's not easy to build custom reports. For example, Windows Autopilot isn't working well in cases where the computers don't have a good internet connection. Then the option is not good enough."
"It would be better if I could integrate it with my core group policy. I would like to have a group policy in my current environment, which has strict control, but those things are still missing. Although it has maximum compliance and security, it's not available on-premise."
"The reporting and cost have room for improvement."
"Technical support is not that great."
"There should be more support for macOS. Even though macOS is supported by Intune and Microsoft is working very hard to get more features into Intune to manage macOS, that's one thing they can give a lot more attention to."
"I'm looking for them to make big web UI improvements."
"We would like to see a different license plan, e.g. to include features from lifecycle with Patch Management, as an example."
"I would eventually like to see a SaaS offering, a cloud-hosted BigFix instance where we only have to put a relay in our environment."
"The solution’s pricing could be improved."
"Its pricing should be improved. It is too costly."
"The reporting and dashboard parts have room for improvement."
"There is no support for patch management on SLES on IBM pSeries (only the Intel platform is supported)."
"The product is quite buggy and complicated to use."
"The time the solution takes for updating systems could be quicker. For example, the system information status is not updating as it should. Additionally, the database synchronization querying is slow and could be improved."
"In spite of us being a premier customer we find the support unsatisfactory."
"They need to improve the support for the Mac operating system."
"The solution can be improved with the addition of a mobile device manager."
"This solution needs to be supported on all Operating systems."
"The tool's deployment is difficult. Microsoft needs to improve documentation with videos."
"Their compliance reporting is not accurate, and they admitted it on the phone when we had a call with them. We were trying to understand why their numbers didn't match on our compliance reports. It is not accurate and you cannot depend on the compliance reports. The numbers just don't match, and we can't figure out why. We called Microsoft and they said, "Yeah, that's a known issue." But there is no word that they're working on it."
"Devices like smartphones and tablets are managed very well on VMware, however, they are absent in SCCM. I could configure iPad from the VMware site and it was done very easily. It should be just as possible on SCCM."
More Microsoft Configuration Manager Pricing and Cost Advice →
BigFix is ranked 5th in Configuration Management with 91 reviews while Microsoft Configuration Manager is ranked 2nd in Configuration Management with 78 reviews. BigFix is rated 8.6, while Microsoft Configuration Manager is rated 8.2. The top reviewer of BigFix writes "Very stable and easy to deploy with excellent patch compliance". On the other hand, the top reviewer of Microsoft Configuration Manager writes "Seamless system updates, useful integration, and reliable". BigFix is most compared with Microsoft Windows Server Update Services, Tanium, Red Hat Ansible Automation Platform, ManageEngine Patch Manager Plus and Red Hat Satellite, whereas Microsoft Configuration Manager is most compared with Red Hat Ansible Automation Platform, ManageEngine Endpoint Central, Tanium, AWS Systems Manager and Red Hat Satellite. See our BigFix vs. Microsoft Configuration Manager report.
See our list of best Configuration Management vendors and best Patch Management vendors.
We monitor all Configuration Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
SCCM is very robust but you need more time and people to manage it.
For a company of 200 employees only can use something easier to manage such as PDQ deployment S/W. it's a lot cheaper and easier to manage.
Kumar.
We have 1500 users and even with a reasonable sized support team we find SCCM difficult to manage. I haven't experienced the other solutions, but I suspect you will be better placed with an alternative to SCCM.
Before answering to your needs, we need to understand that there are two distinctive features from SCCM and BigFix.
SCCM since 2020 has stopped its support for Linux Patching, so in its entirety, if you are only using Windows, you might consider SCCM. It still support Mac with basic features, but it depends on your requirements. Again, the operation with SCCM is also not easy at all.
Bigfix on the other side is a solution to manage different types of OS, as we say it distributed environment. Windows, Linux, Mac, etc. Bigfix is mainly used in large companies with more than 1000+ employees. It is not cheap as Bigfix is a robust enterprise solution.
You might want to consider other automated patch management tools such as LANDesk or Managed Engine which has been seen in deployment in smaller enterprises.
Cheers,
Rendy
Hi Ihsan,
Hope you are doing well, As per my experience to deploy SCCM for 200 users is not worth it, you want to be blessed use Quest product KACE System Management Appliance, easy to manage and upgrade (patching/managing end point managing and many more).
https://www.itcentralstation.c...
Thank you.