We performed a comparison between BigFix and Symantec Endpoint Security based on real PeerSpot user reviews.
Find out in this report how the two Endpoint Protection Platform (EPP) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The features that I have found most valuable are the ability to customize it and to reduce its size. It lets you run in a very small window in terms of memory and resources on legacy cash registers."
"Additionally, when it comes to EDR, there are more tools available to assist with client work."
"The solution was relatively easy to deploy."
"It notifies us if there's any suspicious file on any PC. If any execution or similar kind of thing is happening, it just alerts us. It doesn't only alert. It also blocks the execution until we allow it. We check whether the execution is legitimate or not, and then approve it or keep it blocked. This gives us a little bit of control over this mechanism. Fortinet FortiEDR is also very straightforward and easy to maintain."
"The main thing is that I feel safe. Because the processes that have been used to get a handle on the attackers are much better than other competitors"
"Fortinet has helped free up around 20 percent of our staff's time to help us out."
"The ease of deployment and configuration is valuable. It's very easy compared to other vendors like Sophos. Sophos' configuration is complex. Fortinet is a lot easier to understand. You don't need a lot of admin knowledge to do the configuration."
"The setup is pretty simple."
"It's good for reporting hardware and software."
"It allows for visibility into the OT, the industrial environments, that didn't exist before which is a big piece and has benefited my organization. Second, the speed at which people can patch is night and day versus SCCM scan or another similar solution."
"Prior to BigFix we used Altiris, which was distributed. We had to manage multiple servers, and duplicate the tasks that we did on each server. BigFix tremendously reduced the amount of work that we had to do on each server in a centralized manner. We could minimize the work that we had to do, and we had a lot more control over the tasks and what machines they ran on."
"It is pretty secure, and it gives extensive vulnerability features as compared to other applications. It supports multiple languages, and the security checks are pretty high as compared to other tools in the market."
"The most valuable aspect of BigFix is its ability to patch desktops. While we have complete control over servers and can easily push patches to them, desktops pose a greater risk for leaks and vulnerabilities if patches are not installed in a timely manner. By using BigFix, we have significantly improved our ability to patch desktops, whether they are laptops, desktops, or other mobile devices used by end-users."
"One of the biggest benefits BigFix has had for our organization is the ease and efficiency to perform many different tasks, across pillars and platforms, all from one pane of glass."
"The product is less costly when compared to other solutions, and this is a good solid solution for what we have paid."
"The most valuable feature for us is the ability to manage TWS, the relevance is really what sets it apart. Also, using it as a software deployment tool is the key for us."
"Symantec End-User Endpoint Security is easy to use."
"There is no other endpoint solution that will help you in preventing lateral-movement attacks on Active Directory. And Active Directory is one of the more critical assets within an organization."
"The most useful features are the antivirus, anti-spyware, and the firewall feature. It also provides application control and Host Integrity, which is a very unique feature."
"The mobile application is valuable. You are able to see the reports of intrusions and the like on mobile devices. That is one of the coolest aspects."
"The IPS function (with no firewall needed to be installed in the SEP client) is quite good."
"This solution helps in that I can control quite a few computers from our central location, with ease."
"Managing SEP is very easy, and also troubleshooting part is easily managed."
"Its response time is the most valuable. It is very quick."
"Everything with Fortinet having to do with their cloud services. They need to invest more in their internal infrastructure that they are running in the cloud. One of the things I find with their cloud environment compared to others' is that they go cheap on the equipment. So it causes some performance degradation."
"It takes about two business days for initial support, which is too slow in urgent situations."
"The solution is not stable."
"Once, we had an event that was locked and blocked, but information about it came to us two or three days later."
"We've had a lot of false positives; things incorrectly flagged that require manual configuration to allow. Even worse, after we allow a legitimate program, it sometimes gets flagged again after an update. This has caused a lot of extra work for my team."
"The support needs improvement."
"FortiEDR can be improved by providing more detailed reporting."
"I haven't seen the use of AI in the solution."
"It could use better integration with Hypervisor products like VMware."
"We need a much better multi-tenant option."
"Relay selection and availability needs improvement as an incorrect relay selected can cause network chokes."
"I would like to see the Self Service section made more user-friendly."
"The scalability of the web UI product doesn't scale to the size that we need for our implementation so it needs to expand. I would also like to see the capability to develop on the back of the web UI capability. There are lots of web features and integrations that we could do with web UI that it would be nice to be able to put on top of what's already there, rather than waiting for IBM to develop what we need."
"The BigFix Inventory could have an increased scope regarding the tools that can be detected. It does not cover all the possible software installed in Asset."
"In-place and OS upgrades can be improved."
"I would like to see improvements in the Web UI program and also a BigFix console for Mac OS."
"Symantec's application security module needs some improvement. You need to create a lot of fingerprints for application security. For instance, let's say I have different brands of ATMs in my environment, like Wincor and NCR. I use GRG to deploy an application control to whitelist some applications. I have to get the exact image of the different models of ATMs. When I tested in the past, some machines would not connect to the server without that."
"If the agent can be minimized so that it can work with in-memory concepts, that would be ideal. As of now, it is file-based, signature-based."
"The technical support could be a bit better."
"In the next release of this solution, I would like to see more to do with malware, encryption technology, and controlling mobile devices."
"I would like to see fileless attack protection."
"Managements' number one item on the "Wish List" would have to do with the real-time scan of external media inserted into any client."
"Symantec Endpoint Security can improve management because it is difficult to do. It is not a straightforward tool to use. Additionally, the dashboards and reports could be better. It is difficult to understand what exactly is your current status."
"Installation of the tool on a workstation requires some technical knowledge, which could be more straightforward."
BigFix is ranked 14th in Endpoint Protection Platform (EPP) with 91 reviews while Symantec Endpoint Security is ranked 5th in Endpoint Protection Platform (EPP) with 139 reviews. BigFix is rated 8.6, while Symantec Endpoint Security is rated 7.6. The top reviewer of BigFix writes "Very stable and easy to deploy with excellent patch compliance". On the other hand, the top reviewer of Symantec Endpoint Security writes "The solution has given us visibility into compliance within our whole system and helped us ensure everything is updated". BigFix is most compared with Microsoft Intune, Microsoft Configuration Manager, Microsoft Windows Server Update Services, Tanium and Red Hat Ansible Automation Platform, whereas Symantec Endpoint Security is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, Cortex XDR by Palo Alto Networks and Trend Micro Deep Security. See our BigFix vs. Symantec Endpoint Security report.
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