IBM Engineering Workflow Management vs OpenText ALM / Quality Center comparison

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Executive Summary

We performed a comparison between IBM Engineering Workflow Management and OpenText ALM / Quality Center based on real PeerSpot user reviews.

Find out in this report how the two Enterprise Agile Planning Tools solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed IBM Engineering Workflow Management vs. OpenText ALM / Quality Center Report (Updated: July 2019).
767,847 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"We can track the status of test cases (passed or saved) in a single view. Based on releases and other attributes, we generate various reports and extract metrics from the data.""All of the features work together to provide a powerful holistic solution - from the dashboard all the way through to security.""Work distribution among team members and accountability for completion with a clearer picture.""Agile templates give us a standard methodology for every Agile project. Also, the ability to create our own object types and linkages to features/epics allows us to enhance the verification of feature readiness.""Good for managing stories, sprints, hydration and releases.""Traceability reporting is inbuilt and includes all your requirements."

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"ALM is a well-known product and is one of the pioneers in providing test management facilities with a 360 degree view of requirements.""It provides visibility on release status and readiness.""It has a good response time.""Micro Focus ALM Quality Center is a very good test management tool especially for writing test cases and uploading. You can even upload the test cycles from Excel. You get the defects and the reports, and also some automation using EFT which works with ALM.""Produces good reports and has a great traceability feature.""Having used the tool before, I like the use of parameters, being able to do exports and reports of the data for monitoring of executions, and the defect management as well. I feel satisfaction in that area.""Reporting was the main thing because, at my level, I was looking for a picture of exactly what the coverage was, which areas were tested, and where the gaps were. The reporting also allowed me to see test planning and test cases across the landscape.""The best thing is that you can see your current status in real time... To see real-time updates, you just log in to ALM and you can see exactly what the progress is. You can also see if the plan for the day is being executed properly, and it's all tracked. From the management side, I find those features very valuable."

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Cons
"We have encountered issues with stability. We have seen where the entire system kind of goes for a toss when certain people use certain types of queries, which are very costly. Then the system kind of slows down a bit, and we have to monitor it.""The solution is very heavily vendor dependent.""Some administrative tasks are difficult to perform. These could be simplified.""Teams need clearer pictures of resource availability in charts and dashboards along with plans.""Lacks ability to customize and reporting can be slow."

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"The integration could be improved because with Agile technology you are working more quickly than with a top-down methodology.""I would rate it a 10 if it had the template functionality on the web side, had better interfaces between other applications, so that we didn't have dual data entry or have to set up our own migrations.""The QA needs improvement.""Requirements management could be improved as the use is very limited. E.g., they have always stated that, "You can monitor and create requirements," but it has its limitations. That's why companies will choose another requirements management solution and import data from that source system into Quality Center. Micro Focus has also invested in an adapter between Dimensions RM and ALM via Micro Focus Connect. However, I see room for improvements in this rather outdated tool. I feel what Micro Focus did is say, "Our strategy is not to improve these parts within the tool itself, but search for supported integrations within our own tool set." This has not been helpful.""Cross project reporting is limited to similar database schemas""Browser support needs improvement. Currently, it can only run on IE, Internet Explorer. It doesn't work on Firefox, doesn't work on Chrome, doesn't work on a Mac book. Those are the new technologies where most companies move towards. That's been outstanding for quite a while before it even became Micro Focus tools when it was still HP. Even before HP, that's always been an issue.""Lacks sufficient plug-ins.""The downside is that the Quality Center's only been available on Windows for years, but not on Mac."

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Pricing and Cost Advice
  • "Licensing: The solution cost is high and should be brought down to increase competition."
  • "It's an expensive investment to make, so the decision should be driven on individual requirements."
  • "It is not a free tool. We use a token-based licensing model, which is specific to IBM. The cost per token is around $115-$120."
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  • "I'd rate the pricing as 3/10 as it's very expensive."
  • "If you have more than five users, a concurrent licensing model should be considered."
  • "For pricing, I recommend to buy a bundled package. Check the HPE site for more details."
  • "The full ALM license lets you use the requirements tab, along with test automation and the Performance Center. You can also just buy the Quality Center edition (Manual testing only), or the Performance Center version (Performance Testing only)."
  • "HPE has one of the most rigid, inflexible, and super expensive license models."
  • "Sure, HP UFT is not free. But consider what you get for that cost: A stable product that is easy to use; the kitchen sink of technology stack support; decades of code (which in many cases actually is free); a version that is a stepping stone to an easier Selenium design; and a support base that is more that just the kindness of strangers."
  • "Seat and concurrent licensing models exist; the latter is recommended if a large number of different users will be utilizing the product."
  • "I feel that the licenses are expensive. ​"
  • More OpenText ALM / Quality Center Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:We can track the status of test cases (passed or saved) in a single view. Based on releases and other attributes, we generate various reports and extract metrics from the data.
    Top Answer:Customers need to pay for a license to use this product. It is not a free tool. We use a token-based licensing model, which is specific to IBM. We have about 7,800 tokens, and including maintenance… more »
    Top Answer:There is room for improvement in the UI. The UI has to improve a lot compared to the competitive tools, like Atlassian Jira, for example. It's very easy to use. It is easy to manage and easy to use… more »
    Top Answer:HP ALM and Jira can be easily integrated with the aid of a third-party Integration Solution To help you select the right integration approach and tool, you should first define your integration… more »
    Top Answer:The most valuable feature is the ST Add-In. It's a Microsoft add-in that makes it much easier to upload test cases into Quality Center.
    Top Answer:It was expensive for us. For the first two weeks, we had to employ people now and then as the system needed to be more accurate. It cost us a lot of money. I rate the solution's pricing as a seven or… more »
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    7.4
    Comparisons
    Also Known As
    IBM Rational Team Concert (IBM ALM), IBM RTC
    Micro Focus ALM Quality Center, HPE ALM, Quality Center, Quality Center, Micro Focus ALM
    Learn More
    IBM
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    Overview

    IBM Engineering Workflow Management manages plans, tasks, the project status and acts as the critical link between required and delivered work. It provides flexibility to adapt to any process, which enables companies to adopt faster release cycles and manage dependencies across both small and complex development projects. This solution offers no-charge server software and flexible pricing models. It becomes a complete IBM Engineering Lifecycle Management solution—when purchased as a set of seamlessly integrated tools: IBM Engineering Workflow Management, IBM Engineering Test Management, and IBM Engineering Requirements Management DOORS Next.

    OpenText ALM/Quality Center serves as the single pane of glass for software quality management. It helps you govern application lifecycle management activities and implement rigorous, auditable lifecycle processes.
    Sample Customers
    Telstra Corporation, Visteon, Atos SE, Panasonic Automotive Systems, IBM Global Technology Services, CareCore National, JTEKT Corp., ItaÒ BBA, Avea, CACEIS, Danske Bank Group, APIS IT
    Airbus Defense and Space, Vodafone, JTI, Xellia, and Banco de Creìdito e Inversiones (Bci)
    Top Industries
    VISITORS READING REVIEWS
    Manufacturing Company22%
    Government12%
    Computer Software Company10%
    Financial Services Firm8%
    REVIEWERS
    Financial Services Firm21%
    Comms Service Provider13%
    Insurance Company9%
    Healthcare Company8%
    VISITORS READING REVIEWS
    Educational Organization54%
    Financial Services Firm9%
    Computer Software Company5%
    Manufacturing Company5%
    Company Size
    REVIEWERS
    Small Business15%
    Midsize Enterprise23%
    Large Enterprise62%
    VISITORS READING REVIEWS
    Small Business13%
    Midsize Enterprise7%
    Large Enterprise80%
    REVIEWERS
    Small Business16%
    Midsize Enterprise14%
    Large Enterprise70%
    VISITORS READING REVIEWS
    Small Business7%
    Midsize Enterprise57%
    Large Enterprise36%
    Buyer's Guide
    IBM Engineering Workflow Management vs. OpenText ALM / Quality Center
    July 2019
    Find out what your peers are saying about IBM Engineering Workflow Management vs. OpenText ALM / Quality Center and other solutions. Updated: July 2019.
    767,847 professionals have used our research since 2012.

    IBM Engineering Workflow Management is ranked 10th in Enterprise Agile Planning Tools with 14 reviews while OpenText ALM / Quality Center is ranked 6th in Application Lifecycle Management (ALM) Suites with 197 reviews. IBM Engineering Workflow Management is rated 6.8, while OpenText ALM / Quality Center is rated 8.0. The top reviewer of IBM Engineering Workflow Management writes "Offers good traceability elements but UI needs improvement ". On the other hand, the top reviewer of OpenText ALM / Quality Center writes "Offers features for higher-end traceability and integration with different tools but lacks in scalability ". IBM Engineering Workflow Management is most compared with Jira, Microsoft Azure DevOps, Codebeamer, GitLab and Polarion ALM, whereas OpenText ALM / Quality Center is most compared with Microsoft Azure DevOps, OpenText ALM Octane, Jira, Tricentis qTest and Zephyr Enterprise. See our IBM Engineering Workflow Management vs. OpenText ALM / Quality Center report.

    We monitor all Enterprise Agile Planning Tools reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.