Anonymous UserHR Operations Manager at a tech services company
Anonymous UserManaging Director at a computer software company
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
"It is extremely user friendly. It is very flexible in managing recruitment, especially when you have thousands of applicants as we did. We easily had over 20,000 applicants within a year for some of our positions, so it made it very easy to manage a large application pool. It was very easy to customize by recruiter preference. When you open up someone's profile to see their experience, education, or other things, you can customize that for yourself. It was flexible in that, and each recruiter could set up their preferences. It didn't have to be set up so that everyone had to have the same landing platform, which was very helpful. As someone who trained other HR people on how to use the system, it was very easy to pick up and learn."
"The most valuable features are that we can upload documents and download them on demand."
"Talent Acquisition and Learning features are best in class."
"We use the cloud version to maintain all the employee records, payroll, etc. We use everything that comes with the HR suite."
"The best features that were working well for us was the Goal Management and Performance Management. They were the most valuable to our organization."
"It's brought to our organization a big big improvement. We would give it a good rating."
"The interface is really useful and it's very easy to combine different information. For example, we can easily get reports that we need. It's very easy to create reports."
"The most important feature is the ability to follow up on the yearly performance of the team. It's very good for management to understand how people are performing."
"The interface is user-friendly. It is very simple and intuitive, so it's good."
"The most valuable feature of this solution is the performance management module."
"The reporting tool is helpful, but it is not the easiest to train on or is not as understandable for other HR pros. Their Workbench site, which is the administrator site that you use to update your website, is not user-friendly. When updates are required, it is not that easy to manage because Workbench is not user friendly. It required more work from the admins. They have Workbench training, which actually was very unhelpful. It took eight hours to complete, and it was not very helpful. Their customer service when it comes specifically to their Workbench site is not helpful."
"I would like to have a better and more user-friendly interface."
"The Reporting/Analytics and User Interface need improvement."
"Analytics could use some work."
"They should improve the reports."
"We have many interruptions and disconnection points into processes, which is why we are looking to another solution. We are not so happy with the system. We believe we have in the market better solution, so we are looking for alternatives but so far the system has been used a lot."
"Some of the screens aren't that user-friendly, older employees especially have a hard time with it. They have some problems with it."
"LMS, Learning Management Systems, needs improvement because there were some stability problems."
"There should be more connectivity with other systems."
"The GUI needs to be enhanced to be in line with the latest and complete version of the solution."
"Kenexa was fairly priced. However, in 2019, before I left my previous organization, they significantly increased their pricing. It can be affordable, but their pricing is going up. It is not just licensing; it is how many applicants you have in your system on the database side."
"The licensing fees are based on the number of modules that are being used, and the number of users."
"I don't want to comment on the license cost, to be honest. It could be about $1,000 approximately per customer. However, it's very flexible in terms of the licensing costs depending on the volume and depending on the deal of installation."
"If you go by best practices and do it right from the outset, the setup won't be a costly endeavor. In terms of setup, there is a lot of flexibility compared to three years ago."
"It could be cheaper."
IBM Kenexa is ranked 13th in Talent Management with 2 reviews while SAP SuccessFactors is ranked 2nd in Talent Management with 21 reviews. IBM Kenexa is rated 7.0, while SAP SuccessFactors is rated 8.0. The top reviewer of IBM Kenexa writes "Recruitment tool is user friendly and flexible but the Workbench site needs work". On the other hand, the top reviewer of SAP SuccessFactors writes "Highly flexible and gives full visibility into our workforce management processes". IBM Kenexa is most compared with SHL TalentCentral, whereas SAP SuccessFactors is most compared with SAP HCM, Workday, Oracle HCM Cloud, PeopleSoft and Oracle Taleo. See our IBM Kenexa vs. SAP SuccessFactors report.
See our list of best Talent Management vendors.
We monitor all Talent Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.