HCL Notes vs Zimbra Collaboration comparison

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HCLTech Logo
2,219 views|1,223 comparisons
84% willing to recommend
Zimbra Logo
5,466 views|4,178 comparisons
96% willing to recommend
Comparison Buyer's Guide
Executive Summary

We performed a comparison between HCL Notes and Zimbra Collaboration based on real PeerSpot user reviews.

Find out in this report how the two Email Applications solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed HCL Notes vs. Zimbra Collaboration Report (Updated: March 2024).
767,319 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The most valuable feature is the access that it provides to documents. This offers us an easy way to make changes.""The solution provides great security.""Its security is absolutely stratospheric. In an application, you can lock down to field-level security. For example, I could log in and see a field in an HR database with salaries. When you log in, you see exactly the same database, but the field with the salary just isn't there. So, you can literally have field-level security on it, and you can also have secure encryption. For example, I could give you that database allowing you to see the salary, but a calculation that shows how much they get per month in another field is encrypted. So, you won't be able to see that because you don't have the encryption key. You can implement high-level security very simply.""HCL Notes has fantastic built-in security. The email and personal communication components are excellent, but they are some applications provided by HCL that Notes previously provided when it was under IBM and Lotus. Everyone wants email, so that's just part of the product. However, more savvy users can build their own solutions for managing information, and that's the great thing about it.""It is easy to integrate the product with other services.""HCL Notes is stable most of the time.""It is one of the best products in the world for workflow applications. It works very well for workflows or decisional processes where a task needs to be first approved by someone. After that, the task moves to the next or final stage where another person approves it with some notes or attached documents.""The initial setup was easy for me."

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"The most valuable feature of Zimbra for our team's productivity is its efficiency in handling email communication.""Zimbra Collaboration's best feature is its compatibility with Microsoft's ActiveSync protocol, which allows users to use Outlook on Windows or MacOS.""We can control all the data in my IT infrastructure.""One of the most valuable features involves the solution's automatic backup, which I find to be pretty simple and straightforward, and obviates the need for additional software.""The solution is easy to implement.""It has all collaboration features, such as document sharing, video conferencing, chatting, task sharing, and calendar sharing.""The configuration is simple.""The Zimbra Collaboration's most valuable feature is web access."

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Cons
"The solution could improve by adding some more features.""GUI and replication can be improved.""Notes needs a major upgrade for the UI.""I love this product. I have used it for many years, and I have been a developer for it. If anything, it can be faster in the client version. The client version is a little bit hard. It is not fast. This is the only problem I see. Otherwise, it is a very good product.""The only improvement that we're planning to do is that all our applications are still designed in the layout and format of Notes version 4, and our plan over the coming years is to modernize their look. One of the things they're developing or considering deploying is a program to automatically upgrade the look and feel of databases. If they deploy that, that will be revolutionary. In other words, we decide on a corporate look and feel for our database and press a button. We've probably got 50 different applications in Notes, and it would just go through the whole lot and upgrade all of them to look the same.""We had trouble connecting this solution to the database from Microsoft. We have done it, although it can be easier.""I would like to see integration with other solutions.""There is a chat component but it does not work properly."

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"I can confidently say that Zimbra is good enough for 2,000 client users. But, at the same time, if my client needs more than that and we have two options—Zimbra or Microsoft—I'm going with Microsoft because many admins will speak to Microsoft's ability to handle that many.""The product must be more customizable.""The solution could improve by making it easier to use.""Zimbra should provide a desktop client. Right now, we are using a web browser for accessing our emails. There should also be a desktop client.""File sharing permissions with Nextcloud integration need improvement.""The antispam and antivirus features are hard to understand on mobile devices.""Zimbra Collaboration could improve the migration from a basic solution to a more containerized solution. For example, the installation should be able to extend to the containers and manage them with some solution, such as OpenShift or Kubernetes.""They should enhance its online meeting features."

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Pricing and Cost Advice
  • "The price is reasonable."
  • "We pay annually for the use of the solution."
  • "It is far cheaper to license. It is a third of the cost of our Microsoft license for 10 times the amount of usage. Developing applications cost a fraction of anything else. There are two reasons for that. First of all, applications are very fast to build. All the security is already built into the platform, so you don't have to worry about security at all. The other thing is that because fewer people use it than, for example, Microsoft SharePoint, the salary commanded by programmers is slightly lower. So, it is not only faster; you also get cheaper programmers. So, you really win-win-win on it."
  • "We pay licensing fees on a yearly basis."
  • "I don't remember how much we paid when we first bought the Domino license, but now, we pay only for the passport. For 30 client licenses, we pay about $1,500 per year, and we don't consider it very expensive for the quality of the product. In our case, we need 30 client licenses. So, we buy 30 client licenses independently of the server. It is very easy for us to choose and maintain this kind of license and get the passport advantage."
  • "The solution is expensive. There are many components or features which make the price very high."
  • More HCL Notes Pricing and Cost Advice →

  • "Zimbra Collaboration is less expensive than Microsoft Exchange. Zimbra works for small companies because it is not expensive. Zimbra Collaboration has more security tools than Microsoft Exchange. If you are choosing between Zimbra Collaboration and Microsoft Exchange, you have to take into account the cost of security tools with Microsoft Exchange. When you purchase Microsoft Exchange, you will also have to purchase tools for security, which adds to the cost. The migration from Zimbra Collaboration to another email solution is very simple and easy. Migration from Microsoft Exchange to another email solution is very difficult. Microsoft doesn't allow migration that easily. In fact, you have to pay for tools to do that. You have to buy some expensive tools to migrate."
  • "If you choose the network edition, it is a little pricier. They have the open-source edition too which is only community supported."
  • "We are using perpetual licenses. We have deployed it in our local data center, and we buy perpetual licenses on a per-user basis."
  • "When it comes to the licensing of Zimbra Collaboration, my license covers the servers and I find its terms to be much simpler than those of Microsoft Exchange."
  • "We do not pay for licenses to use this solution."
  • "The price of the solution is low."
  • "It's very expensive. When we compare the cost with Google Workspace, it's so expensive."
  • "There is an annual standard licensing fee to use Zimbra Collaboration and there is no other cost."
  • More Zimbra Collaboration Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:The security and performance of the solution are good even though our platform is variable, except for the mail services.
    Top Answer:Web support is very old and needs an upgrade. We can handle a different password for the client to access the mail services, compared to the web services. We need to implement many other components to… more »
    Top Answer:We use the solution for mail implementation, app development or business processes.
    Top Answer:Zimbra is a free, open source collaborative software suite. The features I like best are the ease of integration and the email, calendar, and collaboration server with web interface. In addition, I… more »
    Top Answer:The most valuable feature of Zimbra for our team's productivity is its efficiency in handling email communication.
    Ranking
    7th
    out of 24 in Email Applications
    Views
    2,219
    Comparisons
    1,223
    Reviews
    4
    Average Words per Review
    750
    Rating
    8.5
    4th
    out of 24 in Email Applications
    Views
    5,466
    Comparisons
    4,178
    Reviews
    11
    Average Words per Review
    275
    Rating
    8.2
    Comparisons
    Also Known As
    IBM Lotus Notes, Lotus Notes
    Learn More
    Overview

    HCL Notes is a secure on-premises email client that allows teams access to email, calendar, and contact management capabilities. The solution integrates other collaboration tools seamlessly along with HCL Domino business applications, into a single workspace. HCL Notes is most commonly used in corporate environments for email, but can also be used to create websites, custom applications and business workflows, discussion groups, and document libraries. In addition, the solution enhances user experiences, helps internal teams collaborate with internal and external stakeholders, and streamline communication management operations.

    HCL Notes is available for Windows, Apple iOS, and Android.

    HCL Notes Features

    HCL Notes has many valuable key features. Some of the most useful ones include:

    • Instant Messaging with HCL Sametime.

    • Unified Inbox: This HCL Notes feature helps you consolidate multiple email accounts into one viewable platform.

    • Filters: The HCL Notes filters allow users to filter their emails by sender, date received, opened/unopened, and more.

    • Reminders: With the reminders feature, users are prompted with reminders to send or reply to emails.

    • Notifications: HCL Notes notifications feature pings users, notifying them when they receive new emails.

    • Task Management: HCL Notes has built-in task creation and assignment functionality.

    • Reporting & Statistics.

    HCL Notes Benefits

    Some of the benefits of using HCL Notes include:

    • Mobility and accessibility: HCL Notes provides users with access to their mail and calendar wherever and whenever they are doing work.
    • Easy integration: With HCL Notes, you can interact with files directly from your email messages — preview, download, follow, comment, or share them with your team.
    • Better access capabilities: HCL Notes makes it possible for you to access profiles, roles, skill sets, and areas of responsibility for all your contacts. It also allows you to view related blogs and collaboration histories of shared work.

    Reviews from Real Users

    Below are some reviews and helpful feedback written by HCL Notes users.

    An Administration & Technical Director at a tech services company says, "Its security is absolutely stratospheric. In an application, you can lock down to field-level security. For example, I could log in and see a field in an HR database with salaries. When you log in, you see exactly the same database, but the field with the salary just isn't there. So, you can literally have field-level security on it, and you can also have secure encryption. For example, I could give you that database allowing you to see the salary, but a calculation that shows how much they get per month in another field is encrypted. So, you won't be able to see that because you don't have the encryption key. You can implement high-level security very simply."

    PeerSpot user Bogdan C., Kierownik Biura Informatyki at an insurance company, mentions, “The most valuable feature is the access that it provides to documents. This offers us an easy way to make changes.”

    Marcos S., Diretor at MASTERDOM, comments, “The solution is practical, good interface, and performs well. The usability of the old applications to the new version of the client is very good. The migration is very good for some legacy applications.”

    Zimbra Collaboration provides administrators and their end users innovative features that solve the challenges faced by organizations using today's legacy communications infrastructure.
    Sample Customers
    Connect2Cloud, Hansgrohe, Sauk County, Blue Water Shipping, FDBR, ibml, Multivac, Aarhus University Hospital, Hendricks Regional Health, Asian Paints, Integra Legal, Sunplus Technology, S¾SS, The Moroccan Ministry of Youth and Sports, Nicrometal, Doncasters Group, Practice Plan, Barr, RACV, Neotechnik, Deutsche Notes User Group
    NEC Biglobe, City of Ventura, Monterey Bay Aquarium Research Institute, Hola Publishing, BIG, Sleepwell, LaFayette College, Xmission, DNA, Ring Line, Future Group, TIGC
    Top Industries
    VISITORS READING REVIEWS
    Computer Software Company15%
    Government12%
    Comms Service Provider11%
    Financial Services Firm9%
    REVIEWERS
    Media Company22%
    Financial Services Firm22%
    Energy/Utilities Company22%
    Comms Service Provider11%
    VISITORS READING REVIEWS
    Computer Software Company19%
    Comms Service Provider12%
    Government10%
    Financial Services Firm5%
    Company Size
    REVIEWERS
    Small Business54%
    Large Enterprise46%
    VISITORS READING REVIEWS
    Small Business28%
    Midsize Enterprise16%
    Large Enterprise56%
    REVIEWERS
    Small Business70%
    Midsize Enterprise11%
    Large Enterprise19%
    VISITORS READING REVIEWS
    Small Business32%
    Midsize Enterprise19%
    Large Enterprise49%
    Buyer's Guide
    HCL Notes vs. Zimbra Collaboration
    March 2024
    Find out what your peers are saying about HCL Notes vs. Zimbra Collaboration and other solutions. Updated: March 2024.
    767,319 professionals have used our research since 2012.

    HCL Notes is ranked 7th in Email Applications with 12 reviews while Zimbra Collaboration is ranked 4th in Email Applications with 27 reviews. HCL Notes is rated 8.0, while Zimbra Collaboration is rated 8.0. The top reviewer of HCL Notes writes "Accessible from any device, good support, and works very well for emails, document sharing, and workflows". On the other hand, the top reviewer of Zimbra Collaboration writes "Provides good email capability; lacking in security and performance". HCL Notes is most compared with HCL Verse, Microsoft Exchange, HCL Domino, Google Workspace and Microsoft Exchange Online, whereas Zimbra Collaboration is most compared with Microsoft Exchange, IceWarp, Open-Xchange, Google Workspace and OpenText GroupWise. See our HCL Notes vs. Zimbra Collaboration report.

    See our list of best Email Applications vendors.

    We monitor all Email Applications reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.