We performed a comparison between IBM MaaS360 and Microsoft Enterprise Mobility + Security based on real PeerSpot user reviews.
Find out in this report how the two Enterprise Mobility Management (EMM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."While I don't think you can ever have full visibility and control, Intune certainly allows us to see the applications being used and tells us if things like Windows patches aren't applied to machines. It does a good job. That visibility makes life a little easier."
"I like how Microsoft Intune lets me lock down the email profile and make it accessible only on certain devices."
"Its protection policies are most valuable. It protects mobile devices as well as individual apps. It is pretty scalable, and its documentation is also pretty good. It is also pretty straightforward to deploy."
"The most valuable feature of Microsoft Intune is having all our devices compliant with our policies."
"I haven't used other mobile device management solutions, but compared to SCCM, we eliminate a lot of on-premises infrastructure and maintenance by using Intune."
"Technical support, in general, has been quite helpful."
"The initial setup is not complex."
"If you need only to load a specific profile and you don't have deep security functionalities, et cetera, Intune is very nice and good."
"Asset management is the most valuable feature and integral for device inventory."
"It allows us to have an updated inventory of all the devices in real-time with the ability to add personalized information."
"Using this solution has made things more convenient. Earlier, we had to depend a lot more on IT to find and resolve our issues."
"My customers value the ability to control all their devices from a central point in IBM MaaS360."
"The most valuable features of IBM MaaS360 are encryption and mobile design."
"The solution is quite stable."
"The most valuable feature is that it's comprehensive - it covers mobile devices and laptops in one package."
"The most valuable features are mobile device management and security (which allows you to quarantine infected devices)."
"The product is a unified solution and you don't require to purchase tools from different vendors. The system analyzes behavior and activity and takes steps for protection."
"The solution is scalable."
"Microsoft Mobility and EMS include Intune for Mobility, which provides mobile device management and mobile application management. With mobile device management, you can control the entire device in an organization."
"A good feature that is present is MAM or Mobile Application Management. We can deploy this feature on the device, which is not managed by the organization. If I apply some security configuration on a personal device, the user would be really disappointed. What we do instead is that we give all access to the applications related to corporate and ask the users to use the application. We secure the application by putting the security features on the applications and not on the users' devices. This way, the users are happy, and we also meet our company's compliance standards. Then, everyone is happy."
"The solution offers excellent documentation that is easily available online."
"It is a stable solution...It is a scalable solution."
"Integration between our departments has been the most valuable."
"You can scale the solution up or down by department."
"Intune's areas for improvement revolve around security and certificate management."
"Intune should be much more granular in terms of supporting more Android cellular devices."
"The solution could improve its flexibility."
"Sometimes, updating a client policy is very difficult. This needs to be improved."
"Additional application deployment options e.g. MSI deployment with more complex parameters or additional side-by-side files, and non-MSI deployment options."
"For an existing customer who has an SCCM, it would need to be upgraded to an MECM first before I can introduce Microsoft Intune."
"The documentation about the custom image setup could be better. Although Microsoft provides the steps to configure Intune or set up or deploy Intune, it doesn't have much information related to custom images. If you ask, "how can we deploy the custom image?" There is no information. The steps they mention ask you to connect to your on-premises environment or create your own image on the cloud itself once there is connectivity. But I needed to go to multiple websites to get all this information. I had to figure out how to upload the custom image if you want to use the on-premise custom image for Cloud PC. If you have the proper subscription, you must have the right access, like global admin or owner. Then you can add your custom image to that. There are no steps mentioned over there. Microsoft Intune doesn't have Chrome browser support. I would like to have that support because they will want it if we pitch the product to clients."
"An area for improvement is the absence of seamless integration, particularly with external dashboards."
"IBM MaaS360 can improve the location reporter. There is a 15-minute delay and this does not allow for any usefulness."
"They should allow for the building of custom reports with graphics."
"The user interface could definitely use some improvement."
"The reporting and alerting could be improved."
"Configuring policies is difficult in IBM MaaS360. It also needs to improve usability."
"User interface is basic and not very intuitive."
"Local technical support would be helpful."
"The price could be lower."
"The auditing and reporting could be updated and upgraded. I would like to see light applications because they consume a lot of the device's memory at present."
"Its performance needs enhancement."
"Microsoft Enterprise Mobility + Security is expensive."
"The licensing can be messy at times."
"We did the deployment with the help of Microsoft's consultants. But sometimes, we found it difficult to educate the application developers to integrate."
"The MDM part of the engine could be better."
"Technical support could be improved. Sometimes they use a third party that's not so knowledgeable in the product and that can slow down things a bit."
"The licensing is quite expensive."
More Microsoft Enterprise Mobility + Security Pricing and Cost Advice →
IBM MaaS360 is ranked 8th in Enterprise Mobility Management (EMM) with 34 reviews while Microsoft Enterprise Mobility + Security is ranked 9th in Enterprise Mobility Management (EMM) with 10 reviews. IBM MaaS360 is rated 7.8, while Microsoft Enterprise Mobility + Security is rated 8.4. The top reviewer of IBM MaaS360 writes "It lets you separate work and personal data on mobile phones, but the interface is outdated and clunky". On the other hand, the top reviewer of Microsoft Enterprise Mobility + Security writes "Seamless integration and easy implementation ". IBM MaaS360 is most compared with VMware Workspace ONE, Jamf Pro, SOTI MobiControl, IBM MobileFirst and Cisco Meraki Systems Manager (MDM+EMM), whereas Microsoft Enterprise Mobility + Security is most compared with Cisco ISE (Identity Services Engine), CyberArk Privileged Access Manager, ManageEngine Endpoint Central, Cisco Meraki Systems Manager (MDM+EMM) and Jamf Pro. See our IBM MaaS360 vs. Microsoft Enterprise Mobility + Security report.
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