We performed a comparison between IBM MaaS360 and Prisma Access by Palo Alto Networks based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, JAMF, VMware and others in Enterprise Mobility Management (EMM)."The most valuable feature is the policy CSPs."
"The ability to send configurations to our systems is valuable, particularly as we don't have a regular Windows AD server. Our current environment doesn't have a Windows AD, which limits our ability to push GPOs. However, this is where the solution can step in and help us push policies."
"We have one MDM that works with Windows, iOS, and Android."
"It is a very helpful solution."
"We already use a lot of Microsoft products in our company, and therefore, it made sense to also use this product."
"There has been a noticeable increase in productivity for both my organization and clients."
"There is a single pane of glass for user access and a single sign-on facility for the user. If you have already logged in to Microsoft Azure or on-premises, you can redirect directly to Microsoft Endpoint Manager, monitor all your security threats, and analyze the data associated with the application in a single, unified way."
"As the solution is a software as a service, the scalability is unlimited."
"It helped us reduce the number of support incidents by limiting users' access to device configurations."
"All features that we have deployed are useful. We do access office emails on our smartphones, and we have complete sync with Active Directory. Our calendar also gets synced in the MaaS360 application. We also ensure that the data from these official applications is not being misused by any of the employees. We have disabled cut, copy, paste, and all such features. It ensures that all the official data that our employees have on their smartphones is secure. Security is the paramount feature that we value in this product."
"The implementation phase of IBM MaaS360 was pretty easy."
"Mobile Device Configuration with policy applying: This significantly reduces time of device configuration."
"MaaS can force people to lock their phones. Not everyone likes having a PIN and other security features on their phones, but this sets a requirement that you can't get your emails unless you have a PIN on your phone. That was a good feature, and we were able to easily increase the PIN from four digits to six digits. Overall, it was pretty user-friendly."
"Mobile Device Management, Secure Productivity Suite, and document management are valuable features."
"The solution is easy to implement."
"We've found the scalability to be very good."
"Palo Alto Firewall is one of the best firewalls in the world."
"The solution has all its capabilities in a single cloud delivery platform which is great and it provides overall good protection."
"The solution also provides traffic analysis, threat prevention, URL filtering, and segmentation. That combination is important because it enhances the protection and makes the traffic more secure. It also keeps things more up-to-date, enabling us to deal with more of the current threats."
"The features I find most valuable is WildFire, user integration, and the basic technology features."
"Prisma helped us build a moat around our production systems. It's now impossible to log into our production from a non-MDM laptop. Prisma Access provides decent security overall."
"Monitoring is the most valuable feature because we can easily monitor all kinds of stuff coming over the network. We can check the dashboard and work accordingly."
"Prisma's most valuable feature would be its ability to identify bad or risky configurations."
"Overall, the cost savings, ease of deployment, and better VPN user experience and performance are valuable."
"Reporting in Microsoft solutions is pathetic. With Intune, I'm getting a free inventory tool, but I don't get a reporting tool. When I go to Intune, I can see one machine's entire data in terms of the hardware and the software running on it, but I cannot generate a report for all the machines in the organization. The reporting is the only feature holding back the functionality that is already there."
"I'd suggest adding more features for macOS in Intune. There should be more functionality for managing macOS. There should be a better capability for pushing things down on macOS. Currently, Intune is not capable of managing macOS at the same level as Windows."
"The pricing can be expensive if you are not combining it with other products."
"Could benefit from user having more control over devices."
"It needs incorporation of Knox, ZeroTouch, etc."
"They can improve their MAM policies a little bit more and make them more granular. They should include more granular group policies. They are there, but they need to be more granular. Its stability should also be improved. It is not very stable. Sometimes, it shows some inconsistencies across tenants."
"The backend of Microsoft Intune needs to be improved. We have seen a little bit of delay as compared to other MDM solutions. That needs to be improved. A little bit more granularity should also be added"
"Intune's third-party patch management could be better. It should be easier for the average system admin to keep non-Microsoft applications updated."
"Zero day support is something they can work on. They can make it a little bit more user-friendly."
"The reporting and alerting could be improved."
"Sometimes IBM MaaS360 seems buggy...The solution's technical support team is sometimes slow to respond and not competent enough."
"It's difficult for someone like me to set up a phone that doesn't require a SIM card, like Apple's new phones."
"It would be ideal to add support for the distribution of windows.exe applications."
"An area for improvement would be handshaking with Microsoft in terms of trying to get a DLP on Microsoft OS."
"Local technical support would be helpful."
"IBM MaaS360’s threat management feature needs improvement. It could identify even more malicious attacks."
"Dependencies of applications sometimes is a bit confusing."
"The solution needs to be more compatible with other solutions. This is specifically a problem for us when it comes to healthcare applications. They have proprietary connection types and things of that nature that make compatibility a challenge sometimes."
"One area for improvement is for them to stay on top of keeping their CVEs on their platform up to date."
"There is some particular traffic that the security team wants to filter out and apply their own policies and they cannot."
"Their next release should provide solutions for the mobile environment."
"I would like the solution to support a different type of authentication. We can't configure a secondary method for our portal."
"The user interface could be better. They need to work a little bit on the console. It is similar to their firewalls but not exactly. They need to clean it up a bit."
"Sometimes, we encountered a portal crash. When we told Palo Alto they said it might be the browser or cache, but I think they need to improve it on their side."
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IBM MaaS360 is ranked 8th in Enterprise Mobility Management (EMM) with 34 reviews while Prisma Access by Palo Alto Networks is ranked 1st in Secure Access Service Edge (SASE) with 56 reviews. IBM MaaS360 is rated 7.8, while Prisma Access by Palo Alto Networks is rated 8.4. The top reviewer of IBM MaaS360 writes "It lets you separate work and personal data on mobile phones, but the interface is outdated and clunky". On the other hand, the top reviewer of Prisma Access by Palo Alto Networks writes "Integration with Palo Alto platforms such as Cortex Data Lake and Autofocus gives us visibility into our attack surface". IBM MaaS360 is most compared with VMware Workspace ONE, Jamf Pro, SOTI MobiControl, IBM MobileFirst and 42Gears SureMDM, whereas Prisma Access by Palo Alto Networks is most compared with Zscaler Zero Trust Exchange, Netskope , Cisco Umbrella, Zscaler Internet Access and Cisco AnyConnect Secure Mobility Client.
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