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Most Helpful Review
Find out what your peers are saying about Microsoft, JAMF, VMware and others in Enterprise Mobility Management (EMM). Updated: July 2021.
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Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
"The solution is easy to implement.""The ability to send an iPad out to someone and have them auto-provision it when they are out in the field is fantastic. We don't have to have it all configured before we ship it. This is probably the biggest value add.""The most valuable feature is the fact that we can find a lost device or shut the device down and wipe it is good for HIPAA.""Using this solution has made things more convenient. Earlier, we had to depend a lot more on IT to find and resolve our issues.""Remote enablement feature and access to internal resources on the VPN.""Maas360 uses distribution groups to deploy apps, which makes it a bit easier than, for example, Intune.""We've found the scalability to be very good.""All features that we have deployed are useful. We do access office emails on our smartphones, and we have complete sync with Active Directory. Our calendar also gets synced in the MaaS360 application. We also ensure that the data from these official applications is not being misused by any of the employees. We have disabled cut, copy, paste, and all such features. It ensures that all the official data that our employees have on their smartphones is secure. Security is the paramount feature that we value in this product."

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"The most valuable feature is the zero-trust part of this solution.""The most valuable feature is the ability to join your network and provide access through the VPN.""It's great that we can make sure a machine meets the minimum requirements before users are allowed to log in.""The users can securely access any cloud data centers or cloud platforms. In terms of the features, it has all the features that Palo Alto Next-Generation Firewall has. It is also very stable and scalable.""The scalability of the solution is excellent.""There are plenty of features this solution provides and the most valuable would be the complete security protection we are receiving. We are provided with similar security that the Palo Alto AWS solution has. This includes features such as a firewall and machine learning AI.""It's much faster and more secure than legacy solutions. It is also quite stable and scalable as well. We are able to see all the traffic in one place."

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Cons
"Local technical support would be helpful.""We opted to go with Microsoft Intune because it just seemed to be a more mature and comprehensive enterprise solution, whereas IBM MaaS360 didn't seem to have the necessary breadth to manage all of our equipment. Along with laptops, I've had some BYODs. IBM MaaS360 just didn't seem as mature in our assessment.""The look needs to be updated and it could be simpler to use.""The user interface could definitely use some improvement.""User interface is basic and not very intuitive.""The solution needs to offer live technical support. Right now, it's just a chat window and it's rather unhelpful.""The user experience really isn't so good.""When we have MaaS360 installed on smartphones, it consumes the battery of the device at a much faster pace. This is one of the areas of improvement that I would like to highlight. We have also observed that in the contact list, a lot of duplication is happening. A single contact is duplicated three or four times, which also consumes more memory resources. If they can work on improving it for these aspects, it will have a more positive impact not only on the way the application is being consumed by the user but also on user satisfaction. A lot of new features are being deployed or rolled out by companies that are competitors of IBM MaaS360. IBM will have to ensure that all those features are on board so that we have a complete suite of features in the platform, rather than deploying multiple diverse solutions to cater to the requirements of our customers."

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"The cloud setup is straightforward, and the onboarding process is much better, but the on-premises initial setup is slightly complex.""Better integration with the MDM solution would be useful.""The solution needs to be more compatible with other solutions. This is specifically a problem for us when it comes to healthcare applications. They have proprietary connection types and things of that nature that make compatibility a challenge sometimes.""When it comes to the VPN, it uses the global protect VPN functionality to connect remotely, but it has a feature limitation for assigning multiple IP sub-links to different user groups. It would be much better if we are able to assign the current IP blocks for the sub-links based on the user groups.""There is some particular traffic that the security team wants to filter out and apply their own policies and they cannot.""There can be some latency issues with the solution that should be improved.""It would be nice to manage Prisma Access through the cloud instead of through Panorama. You can use the cloud version to monitor Prisma Access, but it doesn't have all the features yet, and it's not 100% done."

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Pricing and Cost Advice
"Fees are monthly and it's approximately $8 per user.""Price is something for which we are always under pressure. If we have to look at the MaaS deployment, the price definitely has to come down. This is clearly one of the areas that we will have to work on, not only as a provider to our customers but also as a consumer of this service.""I feel the pricing to be very high."

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"This is not an expensive product and everything is included with one license.""Prisma Access is a little bit expensive.""The solution requires a license and the technical support has extra costs. The licensing model could improve.""The price has been good for the ROI during these difficult times for the cruise industry. There are no hidden costs; what the product offers is what you get."

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Questions from the Community
Top Answer: Maas360 uses distribution groups to deploy apps, which makes it a bit easier than, for example, Intune.
Top Answer: We are charged on a monthly basis. It's my understanding that the pricing is the same as or similar to Intune. If we do switch over, the pricing will be pretty much the same. With IBM, you had to have… more »
Top Answer: Overall, I haven't been happy with it. Their licensing platform is absolutely awful. We've got locked out of our own account several times and that just has put a bad taste in my mouth. The initial… more »
Top Answer: There are plenty of features this solution provides and the most valuable would be the complete security protection we are receiving. We are provided with similar security that the Palo Alto AWS… more »
Top Answer: The solution requires a license and the technical support has extra costs. The licensing model could improve.
Top Answer: There can be some latency issues with the solution that should be improved.
Ranking
Views
7,568
Comparisons
5,773
Reviews
7
Average Words per Review
625
Rating
7.7
Views
16,032
Comparisons
11,456
Reviews
9
Average Words per Review
690
Rating
8.8
Popular Comparisons
Also Known As
Fiberlink MaaS360, MaaS360
Palo Alto Networks Prisma Access, Prisma Access, GlobalProtect, Palo Alto GlobalProtect Mobile Security Manager
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Overview

MaaS360 with Watson is the industry’s first and only cognitive unified endpoint management (UEM) platform, enabling a smarter approach for enterprises to manage and secure all endpoints plus their users, apps and content.

MaaS360 can be used to manage disparate endpoint types—including smartphones, tablets, laptops, ruggedized devices and the Internet of Things (IoT)—all from a single console.

Prisma Access provides protection straight from the cloud to make access to the cloud secure. It combines the connectivity and security you need – and delivers it everywhere you need it.

Offer
Learn more about IBM MaaS360
Learn more about Prisma Access by Palo Alto Networks
Sample Customers
Bancroft, Garuda Indonesia
Concord Hospital, State of Colorado, Essilor International, RheinLand Versicherungsgruppe, University of Westminster, Universidade Nove de Julho, SPAR Austria, CAME Group, ZipRealty, Greenhill & Co., IKT Agder, Aviva Stadium, Animal Logic, Management & Training Corporation, Brigham Young University Hawaii, School District of Chilliwack
Top Industries
REVIEWERS
Comms Service Provider40%
Healthcare Company13%
Financial Services Firm7%
Legal Firm7%
VISITORS READING REVIEWS
Computer Software Company24%
Comms Service Provider16%
Government9%
Construction Company5%
VISITORS READING REVIEWS
Computer Software Company28%
Comms Service Provider16%
Financial Services Firm6%
Energy/Utilities Company6%
Company Size
REVIEWERS
Small Business35%
Midsize Enterprise25%
Large Enterprise40%
REVIEWERS
Small Business22%
Midsize Enterprise33%
Large Enterprise44%
VISITORS READING REVIEWS
Small Business16%
Midsize Enterprise20%
Large Enterprise64%
Find out what your peers are saying about Microsoft, JAMF, VMware and others in Enterprise Mobility Management (EMM). Updated: July 2021.
522,693 professionals have used our research since 2012.

IBM MaaS360 is ranked 6th in Enterprise Mobility Management (EMM) with 9 reviews while Prisma Access by Palo Alto Networks is ranked 2nd in Enterprise Infrastructure VPN with 7 reviews. IBM MaaS360 is rated 7.8, while Prisma Access by Palo Alto Networks is rated 9.0. The top reviewer of IBM MaaS360 writes "Provides access to local resources without a VPN, scales well, and it's easy to use". On the other hand, the top reviewer of Prisma Access by Palo Alto Networks writes "Can be used to manage the whole edge infrastructure in one place and also dramatically reduces administrative overhead". IBM MaaS360 is most compared with Microsoft Intune, VMware Workspace ONE, Jamf Pro and Cisco Meraki Systems Manager (MDM+EMM), whereas Prisma Access by Palo Alto Networks is most compared with Zscaler Private Access, Cisco AnyConnect Secure Mobility Client, Zscaler SASE, Microsoft Intune and OpenVPN Access Server.

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We monitor all Enterprise Mobility Management (EMM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.