We performed a comparison between IBM MaaS360 and SOTI MobiControl based on real PeerSpot user reviews.
Find out in this report how the two Enterprise Mobility Management (EMM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The solution is easy to use and it has good performance."
"The Autopilot feature is fantastic. It is a Microsoft product, so it deals best with Microsoft operating systems, but it can integrate with iOS, Mac OS, Linux, and Android."
"I like the group policy management feature, which performs application monitoring and device enrollment."
"The technical support of Microsoft Intune is good."
"We have a BYOD policy, and this solution helps us manage our devices."
"The ability to send configurations to our systems is valuable, particularly as we don't have a regular Windows AD server. Our current environment doesn't have a Windows AD, which limits our ability to push GPOs. However, this is where the solution can step in and help us push policies."
"Conditional access has helped us tailor and enforce our security policies in the mobile space."
"Agile and easy to deploy MDM solution that covers the maximum number of policies. Stable, scalable, and with knowledgeable technical support."
"The most valuable features of IBM MaaS360 are remote control and setting up a phone."
"MaaS can force people to lock their phones. Not everyone likes having a PIN and other security features on their phones, but this sets a requirement that you can't get your emails unless you have a PIN on your phone. That was a good feature, and we were able to easily increase the PIN from four digits to six digits. Overall, it was pretty user-friendly."
"Asset management is the most valuable feature and integral for device inventory."
"It is a stable solution."
"Mobile Device Configuration with policy applying: This significantly reduces time of device configuration."
"The most valuable features are mobile device management and security (which allows you to quarantine infected devices)."
"The most valuable features of IBM MaaS360 are encryption and mobile design."
"One valuable feature is the ability to provide a secure environment. Another is the kiosk mode where MaaS360 can be used over a tablet or mobile device to ensure that a single application is used."
"One of the most valuable features is the ability to deploy apps on the fly. We're able to update and deploy new applications, directly from the cloud. That's been a huge feature for us. Instead of putting hands on each of these devices - and we're talking thousands of devices - we can manage it all from the backend."
"The most valuable features are visibility and remote access."
"The installation is very straightforward."
"Also, although they're Apple products, we don't use the Find My iPhone feature because that would require us to use so many fake numbers or come up with a list of numbers. SOTI has been super-helpful in helping us track where an iPad is and knowing that we can remote-access it."
"The keywords menu is better than other MDM. They have an Out of Contact policy, which other MDMs don't have."
"It has a user-friendly menu that helps manage special purpose devices for security."
"The admin part, where I'm adding users, is not too bad. It's easy enough to use."
"SOTI's most valuable feature has to be mobile device management and visibility through the main console. There's a central dashboard that you can use to monitor the devices and keep track of usage, battery consumption, and battery life."
"I would like the ability to install the agent on devices from suppliers, which would enable us to implement a zero-trust strategy for guest devices."
"China blocks Google and Google Play Store, which makes installation challenging. Microsoft Intune is a company software, which has to be installed to the app portal or Microsoft Software Center."
"Cost is the biggest factor for us right now. Microsoft Intune and AD P1 together in a bundle is a good thing to have, but it is very costly compared to other products in the market. Otherwise, Microsoft Intune is the best."
"It would be helpful if there was proactive remediation."
"I would like to see the ability to deploy custom packages as a Windows 64-bit package, as opposed to the Windows 32-bit, which is the only one available now."
"I think that there is room for improvement with the reporting. If this is done, it will be a better product."
"There is no catalog for mobile access management (MAM) security."
"Having a dedicated configuration server that assists in modifying the configuration service, and creating personalized structures, interfaces, and web services could enhance usability."
"They should allow for the building of custom reports with graphics."
"The look needs to be updated and it could be simpler to use."
"IBM MaaS360 can improve the information provided for DLP control. Some of our customers would benefit from this."
"The user interface could definitely use some improvement."
"Its integration with Microsoft Teams could be better."
"Sometimes IBM MaaS360 seems buggy...The solution's technical support team is sometimes slow to respond and not competent enough."
"When we have MaaS360 installed on smartphones, it consumes the battery of the device at a much faster pace. This is one of the areas of improvement that I would like to highlight. We have also observed that in the contact list, a lot of duplication is happening. A single contact is duplicated three or four times, which also consumes more memory resources. If they can work on improving it for these aspects, it will have a more positive impact not only on the way the application is being consumed by the user but also on user satisfaction. A lot of new features are being deployed or rolled out by companies that are competitors of IBM MaaS360. IBM will have to ensure that all those features are on board so that we have a complete suite of features in the platform, rather than deploying multiple diverse solutions to cater to the requirements of our customers."
"The solution needs to offer live technical support. Right now, it's just a chat window and it's rather unhelpful."
"You need to get used to the admin console. I think it could be improved. It's not the best I've seen. Certainly, the software has a lot of features so you necessarily have some complexity in the interface, but I've seen better. They could make it easier in certain aspects."
"Where they need improvement is not as much on the technical side but, rather, on their communication. In general, that has been poor. Account management and communication could be greatly improved..."
"Improving the reporting section would be beneficial for enhancing the product's overall functionality."
"Companies like SOTI and Mobile Iron are working with Google to help them manage these devices and eliminate the use of bar code scanner sales and mobile device sales. That's kind of crazy."
"The remote screen of the solution gets stuck at times. So, that needs to be improved."
"Reporting could be better. When I try to run a report, it doesn't have a filter or even a feature where I can choose what I have in the report. That's been a struggle since the first time I used it so I just don't touch it anymore."
"The pricing policy of SOTI is not stable. You buy it today at one price, and the following year, it becomes something like 5% or 7% higher. From my point of view, SOTI is a little bit weak in terms of implementation on the new Windows 10 devices, and they have to work on this. It can't compete with Intune and other solutions when it comes to Windows implementation. It almost doesn't work with iOS. It works well with Android."
"In the next release, they should make it easier to migrate."
IBM MaaS360 is ranked 8th in Enterprise Mobility Management (EMM) with 34 reviews while SOTI MobiControl is ranked 5th in Enterprise Mobility Management (EMM) with 46 reviews. IBM MaaS360 is rated 7.8, while SOTI MobiControl is rated 8.2. The top reviewer of IBM MaaS360 writes "It lets you separate work and personal data on mobile phones, but the interface is outdated and clunky". On the other hand, the top reviewer of SOTI MobiControl writes "Provides enterprise mobility and remote control mobile device management". IBM MaaS360 is most compared with VMware Workspace ONE, Jamf Pro, IBM MobileFirst, Cisco Meraki Systems Manager (MDM+EMM) and ManageEngine Endpoint Central, whereas SOTI MobiControl is most compared with VMware Workspace ONE, 42Gears SureMDM, Jamf Pro, ManageEngine Endpoint Central and Scalefusion. See our IBM MaaS360 vs. SOTI MobiControl report.
See our list of best Enterprise Mobility Management (EMM) vendors.
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