We performed a comparison between IBM MaaS360 and Symantec Endpoint Protection Mobile based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, JAMF, VMware and others in Enterprise Mobility Management (EMM)."The most valuable includes managing everything from a single console."
"The most valuable feature is the UEM capabilities."
"At the moment, Autopilot is the most valuable feature."
"Internet-based access with security is what I have found to be most valuable. It is also a stable and scalable solution."
"Intune is effective because of the configuration management and endpoint security it provides. The graphical interface makes it easier to configure and deploy devices."
"The security-related tools are excellent; these features allow us to secure devices, lock them down, and ensure compliance."
"It's normally able to meet 100% expectations of our customers."
"We can securely manage both company-owned devices and personal devices enrolled in our BYOD program."
"Mobile Device Configuration with policy applying: This significantly reduces time of device configuration."
"It is a stable solution that functions twenty-four hours and seven days a week."
"Remote enablement feature and access to internal resources on the VPN."
"My customers value the ability to control all their devices from a central point in IBM MaaS360."
"The tool's most valuable features are application, distribution, and security. It helps to block user access."
"The ability to send an iPad out to someone and have them auto-provision it when they are out in the field is fantastic. We don't have to have it all configured before we ship it. This is probably the biggest value add."
"MaaS can force people to lock their phones. Not everyone likes having a PIN and other security features on their phones, but this sets a requirement that you can't get your emails unless you have a PIN on your phone. That was a good feature, and we were able to easily increase the PIN from four digits to six digits. Overall, it was pretty user-friendly."
"We've found the scalability to be very good."
"One of the features I found very nice in Symantec Endpoint Protection Mobile is that it's good at scanning and fixing issues on its own. The solution is very good at finding a lot of applications and notifying you about systems that have issues. Symantec Endpoint Protection Mobile can run headless without having to report back which I found very nice about it. I also like that the solution would create alerts when a certain amount of time lapsed for systems, and it would recommend going through and scanning the systems. As an actual endpoint protection product, Symantec Endpoint Protection Mobile is good."
"The user interface is good. Managing and monitoring tools are also good."
"The biggest advantage it has is the VPN product that is incorporated into the solution."
"Your endpoint protection depends on the signature piece, so it's mainly for virus and malware protection, as well as also to control devices and applications."
"Symantec Endpoint Protection Mobile is very easy to deploy, and it is really easy to set up the policies."
"The most valuable feature is to be able to power up a device and wipe the data remotely."
"Integration is good. You can integrate them with an off-brand endpoint solution. It has quite a few integration features you can use."
"The mobile and tablet-based versions need improvement because they are not completely user-friendly, compared to the web version. Also, data synchronization with our existing asset manager, the synchronization between multiple assets and multiple devices, takes a lot of time due to the security scanning. It should be reduced."
"In future releases, I would like to see better integration with Apple products."
"The configuration could be better by consolidating options and making it simpler."
"There can be some added features, such as an improved dashboard. Any new feature that could be a benefit to our customers would be good."
"Cost is the biggest factor for us right now. Microsoft Intune and AD P1 together in a bundle is a good thing to have, but it is very costly compared to other products in the market. Otherwise, Microsoft Intune is the best."
"For an existing customer who has an SCCM, it would need to be upgraded to an MECM first before I can introduce Microsoft Intune."
"Lacking in features such as Wi-Fi and network security."
"No option to do end-to-en macOS management. Slow implementation of policies."
"Zero day support is something they can work on. They can make it a little bit more user-friendly."
"We opted to go with Microsoft Intune because it just seemed to be a more mature and comprehensive enterprise solution, whereas IBM MaaS360 didn't seem to have the necessary breadth to manage all of our equipment. Along with laptops, I've had some BYODs. IBM MaaS360 just didn't seem as mature in our assessment."
"They should allow for the building of custom reports with graphics."
"Its integration with Microsoft Teams could be better."
"The price could be lower."
"The look needs to be updated and it could be simpler to use."
"Local technical support would be helpful."
"IBM MaaS360’s threat management feature needs improvement. It could identify even more malicious attacks."
"Application and device control needs to be improved. We also need to enhance login features for management to have good visibility of the events."
"I'm not sure if there's anything lacking; I personally don't use the solution too much, so I'd have to look at it a bit and do some more research. I'm more on the operation side of things."
"It would be nice to have more flexibility regarding deployment."
"For a lot of the issues my team experienced from Symantec Endpoint Protection Mobile, Symantec said that getting the issues resolved would mean going through the partner that sold the product and creating an incident report to get the team to work on the actual company environment. A lot of the problems my team has been having from Symantec Endpoint Protection Mobile were associated with Outlook for endpoint users who were being locked out of the Outlook application. Another area for improvement in Symantec Endpoint Protection Mobile is its central web hub, where you're supposed to be able to update all of the endpoints because it wasn't reaching the endpoints. For example, even if the central web hub was able to see the endpoints and do the required scans, whenever you'd go to do a policy change, the policy change wouldn't propagate down to the endpoints. The central web hub allows you to monitor all of your endpoints and allows you to choose actions you'd want to do to each of the endpoints such as pushing down on updates or scanning the system. The problem my team usually gets is that majority of the time, whenever my team would do policy updates, the updates won't propagate down to the users, so it was very inconsistent. Needing to manually go through and scan systems is also an area for improvement in Symantec Endpoint Protection Mobile. Currently, there's no way to automate its scanning process. A lot of the other issues started appearing in Symantec Endpoint Protection Mobile during situations when people wanted to customize different applications. Symantec doesn't like people doing a lot of customizations. For example, the main problem in my company is users losing access to Outlook, but then my team discovered that there was a specific policy set that you could disable, and it would fix a lot of the Outlook issues. However, when you'd go to change that policy set and attach that to a user to overwrite policies on the user side, it just wouldn't do anything for that user. It wouldn't even show that the policy was updated, so this is what needs to be improved in Symantec Endpoint Protection Mobile."
"Having better, real-time support would be an improvement over having to send an email."
"When there is an attack attempt on mobile, there doesn't seem to be much of a notification."
"The price is too expensive for the Egyptian market here. Compared to other products or the other competition here in the local market, they need to be more competitive cost-wise."
More Symantec Endpoint Protection Mobile Pricing and Cost Advice →
IBM MaaS360 is ranked 8th in Enterprise Mobility Management (EMM) with 34 reviews while Symantec Endpoint Protection Mobile is ranked 5th in Mobile Threat Defense with 7 reviews. IBM MaaS360 is rated 7.8, while Symantec Endpoint Protection Mobile is rated 7.2. The top reviewer of IBM MaaS360 writes "It lets you separate work and personal data on mobile phones, but the interface is outdated and clunky". On the other hand, the top reviewer of Symantec Endpoint Protection Mobile writes "An easy-to-deploy solution for mobile devices that has high stability and scalability". IBM MaaS360 is most compared with VMware Workspace ONE, Jamf Pro, SOTI MobiControl, IBM MobileFirst and Cisco Meraki Systems Manager (MDM+EMM), whereas Symantec Endpoint Protection Mobile is most compared with VMware Workspace ONE, Prisma Access by Palo Alto Networks, Lookout and Check Point Harmony Mobile.
We monitor all Enterprise Mobility Management (EMM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.