We performed a comparison between IBM MaaS360 and VMware Workspace ONE based on real PeerSpot user reviews.
Find out in this report how the two Enterprise Mobility Management (EMM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Autopilot is a great feature. Most users are looking for a zero-touch deployment."
"The most valuable feature is the UEM capabilities."
"One of the main features of the solution is it allows the management of many devices in different ways."
"For the price, the features included with Microsoft are appealing."
"As the solution is a software as a service, the scalability is unlimited."
"The biggest thing for us is enforcing logins only from devices that are managed by Intune."
"Its security is most valuable. It gives us a way to secure devices, not only those that are steady. We do have a few tablets and other devices, and it is a way for us to secure these devices and manage them. We know they're out there and what's their status. We can manage their life cycle and verify that they're updated properly."
"It is a stable solution."
"My customers value the ability to control all their devices from a central point in IBM MaaS360."
"MaaS can force people to lock their phones. Not everyone likes having a PIN and other security features on their phones, but this sets a requirement that you can't get your emails unless you have a PIN on your phone. That was a good feature, and we were able to easily increase the PIN from four digits to six digits. Overall, it was pretty user-friendly."
"One valuable feature is the ability to provide a secure environment. Another is the kiosk mode where MaaS360 can be used over a tablet or mobile device to ensure that a single application is used."
"The tool's most valuable features are application, distribution, and security. It helps to block user access."
"It is a stable solution that functions twenty-four hours and seven days a week."
"Mobile Device Management, Secure Productivity Suite, and document management are valuable features."
"The most valuable features of IBM MaaS360 are remote control and setting up a phone."
"All features that we have deployed are useful. We do access office emails on our smartphones, and we have complete sync with Active Directory. Our calendar also gets synced in the MaaS360 application. We also ensure that the data from these official applications is not being misused by any of the employees. We have disabled cut, copy, paste, and all such features. It ensures that all the official data that our employees have on their smartphones is secure. Security is the paramount feature that we value in this product."
"VMware Workspace ONE has been stable so far."
"We can impose cybersecurity requirements."
"The solution's Self-Service feature is valuable because it gives a single managed application that users can download and use based on their preferences and productivity."
"It is easy to start something and work from scratch."
"It's a tool that can be managed in various departments."
"VMware Workspace ONE is scalable."
"The most valuable feature is the security policies."
"Among the most important improvements is the ability to set up different groups with different deployment policies."
"Areas for improvement in Intune include expanding support beyond Samsung devices to accommodate other Android manufacturers like Redmi and Motorola."
"The product needs to upgrade itself when the server is overloaded."
"Having a dedicated configuration server that assists in modifying the configuration service, and creating personalized structures, interfaces, and web services could enhance usability."
"There are a couple of issues with stability."
"The installation could be improved to be simplified."
"It needs certificate provisioning for S/MIME purposes."
"They should make it easier to order it, however, that's generally true for everything from Microsoft."
"Microsoft Intune fails a lot when it comes to device compliance."
"User interface is basic and not very intuitive."
"The reporting and alerting could be improved."
"Local technical support would be helpful."
"They should allow for the building of custom reports with graphics."
"The product needs to improve tech support."
"Can be added process of export/import environment configuration to simplify any migration processes."
"IBM MaaS360’s threat management feature needs improvement. It could identify even more malicious attacks."
"IBM MaaS360 needs to have stronger points when it comes to the area of BYOD."
"Sometimes, we have challenges with remote patching and remote version upgrades."
"We'd like the customization to be better."
"They could provide DLP integration for applications and specific user account security."
"There is room for improvement in customer service and support."
"VMware Workspace ONE platform offers support for Mac Books and we see that there is some room for improvement in that area versus all the products out there."
"The only downside to the solution is that the dashboard is very confusing."
"When we had some issues, the support did not respond quickly, and they did not provide a solution."
"Technical support needs to be more responsive to our requests."
IBM MaaS360 is ranked 8th in Enterprise Mobility Management (EMM) with 34 reviews while VMware Workspace ONE is ranked 3rd in Enterprise Mobility Management (EMM) with 81 reviews. IBM MaaS360 is rated 7.8, while VMware Workspace ONE is rated 8.2. The top reviewer of IBM MaaS360 writes "It lets you separate work and personal data on mobile phones, but the interface is outdated and clunky". On the other hand, the top reviewer of VMware Workspace ONE writes "The solution is stable, scalable, and offers single sign-on". IBM MaaS360 is most compared with Jamf Pro, SOTI MobiControl, IBM MobileFirst, Cisco Meraki Systems Manager (MDM+EMM) and ManageEngine Endpoint Central, whereas VMware Workspace ONE is most compared with VMware Horizon, Jamf Pro, SOTI MobiControl, ManageEngine Endpoint Central and VMware Workstation. See our IBM MaaS360 vs. VMware Workspace ONE report.
See our list of best Enterprise Mobility Management (EMM) vendors.
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