Manhattan Active® Omni is the first of its kind, engineered specifically to deliver on omnichannel promises. Born in the cloud with a microservices architecture, Manhattan Active Omni is a suite of order management, point of sale, and customer engagement solutions that is always current and fully extensible.
Our leading-edge technology shatters the boundaries between channels, enabling universal capabilities for any retail associate, in any location, at any time—with one application. It provides complete control of every aspect of omnichannel retail operations—at headquarters, in the contact center, or in the store. Everyone has the same holistic view of customers and their transactions, regardless of channel, with built-in case management, social listening, and communications. Retail store capabilities, including point of sale and clienteling, are presented in a modern user interface across any device, empowering store associates to support customers anywhere in the store.
Fine-grained tools for inventory visibility improve accuracy and availability across the enterprise, keeping promises and building loyalty. The most-advanced retail order management system makes the entire lifecycle of order fulfillment for orders from any channel seamless, precise and exceptional. With store inventory and store fulfillment, retail stores become fulfillment points enabled with the technology to operate as effectively and efficiently as distribution centers.
IBM Order Management is ranked 2nd in Order Management Hubs while Manhattan Active Omni is ranked 3rd in Order Management Hubs. IBM Order Management is rated 0.0, while Manhattan Active Omni is rated 0.0. On the other hand, IBM Order Management is most compared with SAP Hybris Order Management, Blue Yonder Order Management, Microsoft Dynamics, SAP Business Suite and Amdocs CES, whereas Manhattan Active Omni is most compared with Blue Yonder Order Management, SAP Business Suite, SAP Hybris Order Management, JD Edwards EnterpriseOne Sales Order Management and Microsoft Dynamics.
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